The most useful feature in my opinion is exporting data that is needed in excel format. This feature was especially useful during COVID-19-related lockdowns when I and my team had to contact all our upcoming visitors across various locations and inform...
It is incredibly complex so setup can take some time.
This system is able to handle all of the local and regulatory compliance requirements we need in our portfolio.
Everything works well until you need support. You have to use their ticket system, which takes too long to respond, even for priority 1 issues. I've had tickets go unanswered for over a week. There's no way to escalate incidents or contact someone directly....
The most useful feature in my opinion is exporting data that is needed in excel format. This feature was especially useful during COVID-19-related lockdowns when I and my team had to contact all our upcoming visitors across various locations and inform...
This system is able to handle all of the local and regulatory compliance requirements we need in our portfolio.
It is incredibly complex so setup can take some time.
Everything works well until you need support. You have to use their ticket system, which takes too long to respond, even for priority 1 issues. I've had tickets go unanswered for over a week. There's no way to escalate incidents or contact someone directly....