--- title: Oracle Hospitality OPERA Property Management System Reviews meta_title: 'Oracle Hospitality OPERA Property Management System Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how Oracle Hospitality OPERA Property Management System works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 65 scale: '5' date_modified: '2026-08-04' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Oracle Hospitality OPERA Property Management System Reviews **Vendor:** Oracle **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 65 ## About Oracle Hospitality OPERA Property Management System Oracle Hospitality OPERA Cloud Services are a cloud-based, mobile-enabled platform for next-generation hotel management. Based on OPERA, the leading enterprise solution suite for the hospitality industry, OPERA Cloud offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes. Oracle Hospitality is a proud AHLA Platinum Partner. ## Oracle Hospitality OPERA Property Management System Reviews ### 1. This is a general product review for the software that I utilized **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** This is a general product review for the software that I utilized. The service was as it was described and I would use it again. **What do you dislike about Oracle Hospitality OPERA Property Management System?** There was nothing out of the ordinary in terms of the user interface in with the product develops. I would use this product again if they need came up. **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** I was looking for a faster way to get to what I needed in this solution provided me with a faster way to get what I needed ### 2. Opera PMS **Rating:** 2.5/5.0 stars **Reviewed by:** Sarah L. | Front Office Manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** It's fairly easy to learn. The interface is very self explanatory to the point that I think anyone can learn the basics. **What do you dislike about Oracle Hospitality OPERA Property Management System?** So many steps to do anything. Also, the syncing with holidex is not the best **Recommendations to others considering Oracle Hospitality OPERA Property Management System:** Download the pdf manual. Opera support is crap. **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** We use opera to check in and out people ### 3. Organized Software to Assist with Hotel/Vacation Ownership **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** I enjoy how all of the buttons and menus for Opera are easy to understand and use. There are shortcuts to get to specific menus/windows needed. **What do you dislike about Oracle Hospitality OPERA Property Management System?** I dislike how it looks. It looks like it came straight from Windows 95, like it hasn't been updated in years. Also, I continuously have problems with it crashing while I am trying to print reports for End of Day. **Recommendations to others considering Oracle Hospitality OPERA Property Management System:** Clean up and modernize the look of Opera and fix crash bugs within the system. Particularly with working on files requiring Adobe Reader/Flash. **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** Opera helps us keep our records up to date and in-sync with other Property Management Systems. All details are printable or can be made into a readable report. ### 4. Use daily to make and manage reservations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** Opera is extremely user friendly. It is easy to find what you're looking for and is great for people who are just learning the hospitality business. **What do you dislike about Oracle Hospitality OPERA Property Management System?** Opera runs extremely slow at times, it also drops communications often, causing reservations to become stuck in OXI and throw inventory out of balance. **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** It allows for new agents to easily learn how to make reservations. ### 5. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** Very easy to operate and easy for training for new hire **What do you dislike about Oracle Hospitality OPERA Property Management System?** Nothing as such.it's simple and user friendly to operate **Recommendations to others considering Oracle Hospitality OPERA Property Management System:** Nothing **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** Revenue ### 6. Complex system but not hard to navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** My coworkers and I use Opera for our job at a hotel front desk. It's my first time ever working in this type of role and using this kind of system so at first it was a lot to learn but it's actually relatively easy to navigate once you learn it. **What do you dislike about Oracle Hospitality OPERA Property Management System?** It still has an old school look to it, like a 1990s video game. **Recommendations to others considering Oracle Hospitality OPERA Property Management System:** N/A **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** Since I am new to this kind of role and this kind of system im not sure I can really answer this question. ### 7. Overall pretty straightforward, minimal issues **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** I enjoyed the easy to use interface (as I am not a very computer friendly person). **What do you dislike about Oracle Hospitality OPERA Property Management System?** The downside to the operating system is the amount of times it froze up and restarted or shut down due to multiple things going on at once in the system. **Recommendations to others considering Oracle Hospitality OPERA Property Management System:** Overall "update" to systems front page appearance and interface. It could use a freshening up! **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** We utilized the system for booking rooms, from hotel rooms to banquet rooms, etc. It was helpful to have one system for all different departments to have a central booking software. ### 8. Oracle Hospitality Review **Rating:** 4.5/5.0 stars **Reviewed by:** Angela S. | Night Auditor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2017 **What do you like best about Oracle Hospitality OPERA Property Management System?** Constant up to date videos of problem solving for employes **What do you dislike about Oracle Hospitality OPERA Property Management System?** Dont always agree with how to problem handle guests **Recommendations to others considering Oracle Hospitality OPERA Property Management System:** Has all business ascepts that are needed for any Hotel. Opera has unique programs individually for easy training for the different postions for employes **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** The problem handling videos and tests help better our interactions and problem solving with the guests ### 9. Opera user in hotel **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** Easy to use, straight forward, big logos **What do you dislike about Oracle Hospitality OPERA Property Management System?** It is outdated, slow, constantly down for updates **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** Can detect theft ### 10. Overall a good system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** When it’s working properly it’s a very good system. **What do you dislike about Oracle Hospitality OPERA Property Management System?** The system is often down for maintenance during my shift to where I can’t do anything. **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** Everything we need for me to run my night audit shift is at my fingertips and I can access it quickly. ### 11. Opera PMS Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Oracle Hospitality OPERA Property Management System?** I liked the organization, and different windows for the reservations. **What do you dislike about Oracle Hospitality OPERA Property Management System?** I dislike how it looks. The display looks really outdated. **Recommendations to others considering Oracle Hospitality OPERA Property Management System:** I would recommend it! **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** The business problems were that it would crash a lot, however the benefits is it’s universal. ### 12. User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2017 **What do you like best about Oracle Hospitality OPERA Property Management System?** As a first-time Opera user, it was really easy to figure out. There's also "Are you sure?" type messages that pop up before making a big change to a reservation that might cause issues down the road. In that aspect, it's hard to mess up someone's reservation. It's also cool how you can track virtually everything that each individual does. For instance, you can see who changed what reservation, or who checked in/out each guest. **What do you dislike about Oracle Hospitality OPERA Property Management System?** Whenever I have multiple Opera windows open, it tends to run slow and will even crash on me if I have the maximum number of windows open. Sometimes it's helpful to have so many windows open at once because I'm often doing a lot of different things at once, but not so helpful when it crashes right when I'm trying to assist a guest! **Recommendations to others considering Oracle Hospitality OPERA Property Management System:** Would recommend. **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** Opera is incredibly easy to use and has tons of features that allow the hotel to run smoothly. You can add notes for the next shift of workers, you can pre-check in people, you can do virtually anything you want within Opera. ### 13. Opera PMS System for hotel company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2017 **What do you like best about Oracle Hospitality OPERA Property Management System?** Ease of use, and ability to create reports and data manually as needed. **What do you dislike about Oracle Hospitality OPERA Property Management System?** Customer service is slow to respond when we open issues. **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** Using this PMS makes things easier for our staff, so they can book reservations quicker with our guests ### 14. Good, but buggy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2016 **What do you like best about Oracle Hospitality OPERA Property Management System?** Opera is a pretty straight forward program, it is much simpler to use than Epitome. I like that their commands are easy, and the user friendliness of the program are great. **What do you dislike about Oracle Hospitality OPERA Property Management System?** Opera, although good, is still buggy. Our property is at least once every two months having issues with it. Every day, I would say it freezes on me at least once. In my opinion, it is still better than Epitome, but jeez. I also do not like that it only allows you four windows at one time. I sometimes need 5 or 6 and it just won't let me. **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** We use Opera to assign all our room reservations, and to update our room rates. ### 15. Great reports and history record keeping **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2016 **What do you like best about Oracle Hospitality OPERA Property Management System?** That there are so many reports that you can pull. **What do you dislike about Oracle Hospitality OPERA Property Management System?** That the Opera systems vary from brand to brand **Recommendations to others considering Oracle Hospitality OPERA Property Management System:** play around with it **What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you?** History, group pick up reports ## Oracle Hospitality OPERA Property Management System Discussions - [How the Opera PMS integrate with Oracle Fusion Cloud](https://www.g2.com/discussions/how-the-opera-pms-integrate-with-oracle-fusion-cloud) - 1 comment, 1 upvote - [What is Oracle Hospitality OPERA Property Management System used for?](https://www.g2.com/discussions/what-is-oracle-hospitality-opera-property-management-system-used-for) - 2 comments - [What hotels use Opera PMS?](https://www.g2.com/discussions/what-hotels-use-opera-pms) - 1 comment - [Does Oracle own opera?](https://www.g2.com/discussions/does-oracle-own-opera) - 1 comment - [View Oracle Hospitality OPERA Property Management System pricing details and edition comparison](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A24%3A08+-0500&secure%5Bsession_id%5D=0e14e606-a26b-4103-805a-ece65f3ad9bd&secure%5Btoken%5D=0b89f917e88a117ba1cf0ff8fbb9465f8d26ad68d817c856e7d40ae0ae585af2&format=llm_user) ## Oracle Hospitality OPERA Property Management System Integrations - [Book4Time](https://www.g2.com/products/book4time/reviews) - [FreedomPay](https://www.g2.com/products/freedompay/reviews) - [ProfitSword](https://www.g2.com/products/profitsword/reviews) - [Toast](https://www.g2.com/products/toast/reviews) ## Oracle Hospitality OPERA Property Management System Features **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management - Multi-Channel Distribution - Discount Management - Reservations Management - Restriction Management - Promotions Management - Employee Management - Channel Management - Task Management - Billing Rate Management - Template Management - Price/Margin Management - Booking Management - Contact Management - Multi-Channel Management - Availability Management - User Management - Calendar Management - Invoice Management - Inventory Management - Front Desk Management - Housekeeping Management - Maintenance Management - Website Management - Guest Experience Management - Email Management - Communications Management - Reviews Management - Tax Management - Document Management - Work Order Management - Spa/Activity Management - Financial Management **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging - Multi-Channel Marketing - SMS Messaging **Staff Management** - Housekeeping - Shift Scheduling - Maintenance Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration - Website Integration - Channel Analytics **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Multi-Language - Marketing Automation **Additional Functionality** - Billing & Invoicing - Reporting & Statistics - Multi-Location - Event Calendar - Mobile Access - Customizable Reports - Customizable Fields - Accounting - Online Booking - Customizable Branding - Room Booking - Email Templates - Electronic Payments - Data Import/Export - Search/Filter - Real-Time Data - Dynamic Pricing - Multi-Channel Sync - AI Copilot - API - Alerts/Notifications - Kill Switch - Drag & Drop - Customizable Templates - Credit Card Processing - Activity Dashboard - Generative AI - Payment Processing - Multi-Currency - Point of Sale (POS) - Customer Database - CRM - Customer History - Availability Indicator - Ratings/Reviews - Data Synchronization - Built-in Accounting - Guest Check-in/Check-out - Single Property ## Top Oracle Hospitality OPERA Property Management System Alternatives - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) - 4.3/5.0 (38 reviews) - [Hotello](https://www.g2.com/products/hotello/reviews) - 4.2/5.0 (16 reviews) - [Maestro PMS](https://www.g2.com/products/maestro-pms/reviews) - 3.3/5.0 (12 reviews)