Compare Meltwater and Zignal Labs 
At a Glance
Market Segments
Small-Business (42.0% of reviews)
Enterprise (40.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Meltwater
Star Rating
(2,258)4.0 out of 5
Market Segments
Small-Business (42.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MeltwaterZignal Labs
Star Rating
(40)4.0 out of 5
Market Segments
Enterprise (40.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Zignal LabsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Meltwater excels in its Quality of Support with a score of 8.5, while Zignal Labs has a slightly lower score of 9.1. Reviewers mention that Meltwater's support team is responsive and helpful, making it a reliable partner for businesses.
- Reviewers mention that Meltwater's Online Media analytics feature is highly rated at 8.5, compared to Zignal Labs' impressive score of 9.4. Users on G2 appreciate the depth of insights provided by Zignal Labs, particularly in tracking online engagement.
- Users say that Meltwater's Content Calendar feature is well-received with a score of 8.1, while Zignal Labs lacks this specific feature. Reviewers mention that having a content calendar helps streamline their social media planning and execution.
- G2 users highlight that Zignal Labs shines in Custom Reports, scoring 9.5 compared to Meltwater's 7.8. Users report that the ability to tailor reports to specific needs is a significant advantage for Zignal Labs, enhancing their reporting capabilities.
- Reviewers mention that Meltwater's Social Engagement feature scores 8.1, while Zignal Labs has a lower score of 7.5. Users say that Meltwater provides effective tools for engaging with audiences across social platforms.
- Users on G2 report that Zignal Labs offers superior Campaign Analytics with a score of 8.1, while Meltwater's score is not specified. Reviewers mention that Zignal Labs provides detailed insights into campaign performance, which is crucial for optimizing marketing strategies.
Featured Products
Sponsored
Stack Influence
(20)
Social Media Listening Tools
Visit Website
Sponsored
Ainfluencer
(12)
Social Media Listening Tools
Visit Website
Sponsored
YouScan
(211)
Social Media Listening Tools
Visit Website
Pricing
Entry-Level Pricing
Meltwater
No pricing availableZignal Labs
No pricing availableFree Trial
Meltwater
No trial information availableZignal Labs
No trial information availableRatings
Meets Requirements
7.9
1,952
7.6
37
Ease of Use
7.9
1,983
7.2
37
Ease of Setup
7.9
982
7.4
16
Ease of Admin
8.1
861
8.2
16
Quality of Support
8.5
1,885
9.1
37
Has the product been a good partner in doing business?
8.3
865
9.1
16
Product Direction (% positive)
7.9
1,934
7.9
34
Features by Category
Social Analytics
7.9(won by 0.3)
463
7.6
12
7.8(won by default)
454
Feature Not Available
8.0(won by default)
460
Feature Not Available
6.9(won by default)
324
Feature Not Available
7.2(won by default)
351
Feature Not Available
7.7(won by default)
339
Not enough data
7.2(won by default)
365
Not enough data
Reports & Dashboards
7.7
481
8.1(won by 0.4)
18
8.1
501
8.5(won by 0.4)
18
8.0(won by default)
420
Feature Not Available
7.1(won by default)
273
Not enough data
Content & Collaboration
8.1
200
Not enough data
7.5
174
Not enough data
7.4
165
Not enough data
7.6
166
Not enough data
8.2
190
Not enough data
7.8
175
Not enough data
Social Management
8.3
239
Not enough data
7.9
226
Not enough data
7.5
196
Not enough data
8.0
234
Not enough data
6.7
170
Not enough data
7.3
167
Not enough data
7.7
59
Not enough data
Media Channels
7.6
512
Not enough data
7.3
535
Not enough data
8.6
602
Not enough data
Geographic Coverage
7.8
578
Not enough data
8.3
589
Not enough data
7.6
521
Not enough data
Reporting
8.2
589
Not enough data
8.1
579
Not enough data
7.9
570
Not enough data
8.0
592
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Audiences
8.0
32
Not enough data
7.6
33
Not enough data
7.2
31
Not enough data
7.6
31
Not enough data
Data Analysis
7.8
31
Not enough data
8.2
32
Not enough data
8.3
31
Not enough data
7.8
32
Not enough data
Administration
7.5
30
Not enough data
7.0
30
Not enough data
7.8
32
Not enough data
Monitoring & Listening
8.1
689
7.5
20
7.4
596
6.8
19
8.2
397
Not enough data
8.4
413
Not enough data
7.9
375
Not enough data
7.9
369
Not enough data
Data Management & Analysis
6.9
668
6.5
21
8.0
679
8.1
21
8.1
372
Not enough data
7.9
360
Not enough data
Threat Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Threat Assessment
Not enough data
Not enough data
Not enough data
Not enough data
Threat Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
7.8
188
Not enough data
7.9
191
Not enough data
8.0
195
Not enough data
7.6
184
Not enough data
7.5
182
Not enough data
6.9
149
Not enough data
7.4
157
Not enough data
8.0
183
Not enough data
7.9
185
Not enough data
7.7
171
Not enough data
7.2
131
Not enough data
6.7
136
Not enough data
6.7
123
Not enough data
6.3
104
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Database
7.9
442
Not enough data
7.9
378
Not enough data
8.0
354
Not enough data
Outreach
8.1
391
Not enough data
Feature Not Available
Not enough data
7.7
316
Not enough data
Reporting
8.5
440
Not enough data
8.4
328
Not enough data
8.1
374
Not enough data
User Rights/Roles
7.8
272
Not enough data
8.0
293
Not enough data
Categories
Categories
Shared Categories
Meltwater and Zignal Labs are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
Meltwater is categorized as Media Monitoring, Media and Influencer Targeting, PR Analytics, Social Media Suites, Social Media Management, Audience Intelligence Platforms, and Influencer Marketing Platforms
Zignal Labs is categorized as Protective Intelligence Platforms and Threat Intelligence
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zignal Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.8%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.3%
Higher Education
5.5%
Information Technology and Services
3.0%
Other
54.7%
Public Relations and Communications
45.0%
Computer Software
10.0%
Marketing and Advertising
7.5%
Information Technology and Services
5.0%
Supermarkets
2.5%
Other
30.0%
Most Helpful Reviews
Meltwater
Most Helpful Favorable Review
Riddhi S.
Verified User in Market Research
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
Most Helpful Critical Review
Edward M. Y.
Verified User in Public Relations and Communications
Meltwater as a service platform isn't bad. I subscribed to Meltwater News for a full year at about $3,000. This gave me access to their media database which was relatively accurate. Some records were either out of date or not listed at all. But that wasn't...
Zignal Labs
Most Helpful Favorable Review
Verified User in Aviation & Aerospace
As a large, global company that generates significant amounts of coverage, it's critical for us to track traditional and social media mentions in real time. We've tried dozens of tool suites, but none have compared to Zignal. Within a few minutes of setting...
Most Helpful Critical Review
Verified User in Information Technology and Services
The sentiment analysis is a joke and seems years away from being a trustworthy tool. You'll have to turn it off and ignore it completely. Without it, the tool's just a Twitter List +
Riddhi S.
Verified User in Market Research
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
Verified User in Aviation & Aerospace
As a large, global company that generates significant amounts of coverage, it's critical for us to track traditional and social media mentions in real time. We've tried dozens of tool suites, but none have compared to Zignal. Within a few minutes of setting...
Edward M. Y.
Verified User in Public Relations and Communications
Meltwater as a service platform isn't bad. I subscribed to Meltwater News for a full year at about $3,000. This gave me access to their media database which was relatively accurate. Some records were either out of date or not listed at all. But that wasn't...
Verified User in Information Technology and Services
The sentiment analysis is a joke and seems years away from being a trustworthy tool. You'll have to turn it off and ignore it completely. Without it, the tool's just a Twitter List +
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
What sources does Zignal cover?
1 comment
Official Response from Zignal Labs
Zignal Labs covers the full media spectrum — Social & Digital Media, Online Media, Print Media and Broadcast — to offer the most complete list of sources and...Read more
Zignal Labs has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
