Compare Meltwater and Muck Rack 
- Users report that Meltwater excels in its Media Database with a score of 9.3, allowing for comprehensive access to various media contacts, while Muck Rack's database is rated lower at 9.2, indicating a slight edge for Meltwater in this critical area.
- Reviewers mention that Muck Rack shines in Ease of Use with a score of 9.0 compared to Meltwater's 7.9, suggesting that Muck Rack provides a more intuitive interface that simplifies the user experience.
- G2 users highlight Meltwater's superior Quality of Support with a score of 8.5, while Muck Rack achieves a higher score of 9.3, indicating that Muck Rack may offer more responsive and effective customer service.
- Users on G2 report that Meltwater's Campaign Management features are robust, scoring 9.0, which is beneficial for users looking for comprehensive campaign tracking, whereas Muck Rack's score in this area is not specified, suggesting it may not be as strong.
- Reviewers mention that Muck Rack's Social Analytics capabilities, particularly in Post Performance tracking, are rated at 8.0, which is higher than Meltwater's 7.8, indicating that Muck Rack may provide better insights into social media engagement.
- Users say that Meltwater's Reporting features, particularly in Custom Reports, score 7.8, while Muck Rack's score of 8.3 suggests that Muck Rack offers more customizable reporting options, which can be crucial for detailed analysis.
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
Meltwater as a service platform isn't bad. I subscribed to Meltwater News for a full year at about $3,000. This gave me access to their media database which was relatively accurate. Some records were either out of date or not listed at all. But that wasn't...
- The ability to find any information needed about reporters, like their beat, email and recent articles. - The ability to track words and phrases that have to do with my clients. - The ability to send batches of pitches to journalists. - Creating media...
The handoff from sales was deplorable. The sales rep was extremely rude and when I had follow-up questions, she simply ghosted me. Took my money and ran. Platform vendors, and the best salespeople at those companies, are trusted partners. The start of this...
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
- The ability to find any information needed about reporters, like their beat, email and recent articles. - The ability to track words and phrases that have to do with my clients. - The ability to send batches of pitches to journalists. - Creating media...
Meltwater as a service platform isn't bad. I subscribed to Meltwater News for a full year at about $3,000. This gave me access to their media database which was relatively accurate. Some records were either out of date or not listed at all. But that wasn't...
The handoff from sales was deplorable. The sales rep was extremely rude and when I had follow-up questions, she simply ghosted me. Took my money and ran. Platform vendors, and the best salespeople at those companies, are trusted partners. The start of this...
