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  6. Mattermost-vs-Symphony.com Symphony

Compare Mattermost and Symphony.com Symphony

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Mattermost
Mattermost
(337)
4.3 out of 5
Mattermost
By Mattermost
Symphony
Symphony
(39)
4.1 out of 5
Symphony
By Symphony.com
At a Glance
Mattermost
Mattermost
Star Rating
(337)4.3 out of 5
Market Segments
Mid-Market (36.6% of reviews)
Information
Entry-Level Pricing
$0.00
Browse all 3 pricing plans
Symphony
Symphony
Star Rating
(39)4.1 out of 5
Market Segments
Enterprise (69.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Symphony
Featured Products
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(100)
Video Conferencing
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Mattermost vs Symphony

  • Reviewers felt that Mattermost meets the needs of their business better than Symphony.
  • When comparing quality of ongoing product support, reviewers felt that Symphony is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Symphony over Mattermost.
Pricing
Entry-Level Pricing
Mattermost
Starter
$0.00
Browse all 3 pricing plans
Symphony
No pricing available
Free Trial
Mattermost
Free Trial is available
Symphony
No trial information available
Ratings
Meets Requirements
8.7
277
8.5
25
Ease of Use
8.8
281
8.6
25
Ease of Setup
8.1
72
8.9
6
Ease of Admin
8.3
65
Not enough data
Quality of Support
8.3
211
8.9
21
Has the product been a good partner in doing business?
9.0
54
Not enough data
Product Direction (% positive)
8.4
271
8.9
21
Features by Category
Business Instant MessagingHide 13 FeaturesShow 13 Features
8.4
1,226
8.1
100
Business Instant Messaging
8.7
179
7.9
14
8.7
186
7.7
14
8.0
174
8.7
14
Business Instant Messaging
8.0
105
7.0
9
8.2
98
7.8
9
Business Instant Messaging
8.1
161
8.2
12
9.0
174
8.9
14
8.4
149
8.3
14
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow ManagementHide 8 FeaturesShow 8 Features
9.0
110
Not enough data
Setup
9.0
16
Not enough data
9.3
16
Not enough data
8.6
16
Not enough data
9.1
16
Not enough data
Management
8.8
15
Not enough data
9.0
15
Not enough data
8.9
16
Not enough data
Generative AI
Feature Not Available
Not enough data
Video ConferencingHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product ManagementHide 12 FeaturesShow 12 Features
9.4
172
Not enough data
Communication
9.0
15
Not enough data
9.0
15
Not enough data
9.4
14
Not enough data
Planning
9.6
14
Not enough data
9.8
14
Not enough data
9.0
14
Not enough data
9.4
14
Not enough data
9.2
14
Not enough data
Workflow Management
9.6
15
Not enough data
9.6
15
Not enough data
9.9
14
Not enough data
9.4
14
Not enough data
UCaaS PlatformsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mattermost
Mattermost
Symphony
Symphony
Mattermost and Symphony are categorized as Business Instant Messaging
Unique Categories
Mattermost
Mattermost is categorized as Product Management and Workflow Management
Symphony
Reviews
Reviewers' Company Size
Mattermost
Mattermost
Small-Business(50 or fewer emp.)
29.5%
Mid-Market(51-1000 emp.)
36.6%
Enterprise(> 1000 emp.)
33.9%
Symphony
Symphony
Small-Business(50 or fewer emp.)
11.1%
Mid-Market(51-1000 emp.)
19.4%
Enterprise(> 1000 emp.)
69.4%
Reviewers' Industry
Mattermost
Mattermost
Information Technology and Services
20.2%
Computer Software
13.0%
Financial Services
4.7%
Internet
4.0%
Computer & Network Security
4.0%
Other
54.0%
Symphony
Symphony
Financial Services
44.4%
Information Technology and Services
11.1%
Investment Banking
8.3%
Banking
8.3%
Oil & Energy
5.6%
Other
22.2%
Most Helpful Reviews
Mattermost
Mattermost
Most Helpful Favorable Review
Roward J. V.
RV
Roward J. V.
Verified User in Insurance

It brings the benefits of team communication to an entire enterprise simply, there are highs availabilities solutions. It adapts to changing the needs of users and regulations with enterprise-class compliance and an extremely large options. It deploys the...

Most Helpful Critical Review
Verified User in Internet
GI
Verified User in Internet

That there are not enough people involved, most of the time there is no one in there or available.

Symphony
Symphony
Most Helpful Favorable Review
NS
Nilesh S.
Verified User in Financial Services

The best thing about Symphony is the ability to have end-to-end encryption, This is very important for secure communications with your clients about sensitive topics.

Most Helpful Critical Review
Angela M.
AM
Angela M.
Verified User in Financial Services

The notification system on Symphony is very annoying. Although there are ways to remove the flashing notification on your desktop, if the application is running there is constant flashing and number display for all of the rooms I'm a part of, even if I...

Alternatives
Mattermost
Mattermost Alternatives
Slack
Slack
Add Slack
Microsoft Teams
Microsoft Teams
Add Microsoft Teams
Rocket.Chat
Rocket.Chat
Add Rocket.Chat
Webex Suite
Webex Suite
Add Webex Suite
Symphony
Symphony Alternatives
Slack
Slack
Add Slack
Microsoft Teams
Microsoft Teams
Add Microsoft Teams
Webex Suite
Webex Suite
Add Webex Suite
Rocket.Chat
Rocket.Chat
Add Rocket.Chat
Discussions
Mattermost
Mattermost Discussions
What is Mattermost used for?
3 comments
Bhautik B.
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 comments
Bhautik B.
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
See all discussions
Symphony
Symphony Discussions
Monty the Mongoose crying
Symphony has no discussions with answers
See all discussions
Ask Mattermost a QuestionContact Mattermost
Ask Symphony a QuestionContact Symphony

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