Compare MassageBook and Mindbody 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (82.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $139.00 Per Month
MassageBook
Star Rating
(11)3.7 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MassageBookMindbody
Star Rating
(390)3.6 out of 5
Market Segments
Small-Business (82.7% of reviews)
Entry-Level Pricing
Starting at $139.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mindbody's Ease of Setup is rated at 6.5, indicating a more challenging onboarding process compared to MassageBook's higher score of 8.8, which reviewers mention as being user-friendly and straightforward.
- Reviewers mention that Mindbody's Quality of Support is rated at 7.5, while MassageBook shines with a score of 9.3, with users on G2 praising MassageBook for its responsive customer service and helpful resources.
- G2 users highlight that Mindbody's Automated Collections feature is rated poorly at 5.8, whereas MassageBook offers a more robust solution, making billing processes smoother and more efficient, as noted by users.
- Users say that Mindbody's Staff Management capabilities are rated at a low 3.6, leading to frustrations in managing team schedules, while MassageBook excels in this area with a score of 9.4, providing comprehensive tools for employee oversight.
- Reviewers mention that Mindbody's Marketing Tools score is 7.8, which is decent, but MassageBook's higher rating of 9.1 indicates superior features for membership management and automated campaigns, making it a preferred choice for marketing efforts.
- Users on G2 report that Mindbody's Client Management features are lacking, with a score of 2.7, while MassageBook offers a more personalized experience, leading to better client retention and satisfaction, as highlighted by reviewers.
Featured Products
Sponsored
Gym Insight
(28)
Gym Management
Visit Website
Sponsored
Exercise.com
(60)
Gym Management
Visit Website
Pricing
Entry-Level Pricing
MassageBook
No pricing availableMindbody
Starter
Starting at $139.00
Per Month
Starter has all the foundational tools you need to help run your day-to-day, plus the flexibility to add other features as you grow. Additional benefits of this tier include being listed on the Mindbody app, scheduling resources, client & staff management, self check-in for classes, digital intake forms, and standard reporting tools.
- Mindbody App and Web Listing
- Class, Appointment, Workshop, and Event Scheduling
- Retail Point of Sale
Free Trial
MassageBook
No trial information availableMindbody
No trial information availableRatings
Meets Requirements
9.3
7
7.9
321
Ease of Use
8.8
7
7.4
328
Ease of Setup
Not enough data
6.6
161
Ease of Admin
Not enough data
7.0
164
Quality of Support
9.3
5
7.5
295
Has the product been a good partner in doing business?
Not enough data
7.1
159
Product Direction (% positive)
10.0
7
6.5
322
Features by Category
Business Administration
Not enough data
7.2
15
Not enough data
7.8
18
Not enough data
7.6
28
Not enough data
7.1
20
Not enough data
7.1
16
Training Tools
Not enough data
7.7
16
Not enough data
6.9
15
Not enough data
8.3
30
Not enough data
Feature Not Available
Not enough data
6.1
11
Business Administration - Spa Management
Not enough data
8.8
8
Not enough data
8.5
9
Not enough data
9.4
8
Marketing - Spa Management
Not enough data
9.1
9
Not enough data
8.9
6
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
9.2
6
Billing & Revenue - Gym Management
Not enough data
6.0
13
Not enough data
7.2
15
Not enough data
6.1
14
Facility Management - Gym Management
Not enough data
7.9
20
Not enough data
4.7
13
Data & Reporting - Gym Management
Not enough data
7.2
17
Not enough data
7.0
16
Membership - Gym Management
Not enough data
5.2
15
Not enough data
4.9
12
Not enough data
6.7
15
Not enough data
5.0
11
Not enough data
4.7
11
Notifications
Not enough data
7.0
15
Not enough data
7.0
14
Not enough data
6.8
15
Settings
Not enough data
7.2
12
Not enough data
6.4
13
Not enough data
6.4
13
Personalization
Not enough data
6.4
13
Not enough data
6.4
13
Integrations
Not enough data
5.4
12
Not enough data
6.1
14
Not enough data
6.0
16
Not enough data
4.3
10
Not enough data
5.3
13
Generative AI
Not enough data
Feature Not Available
Not enough data
3.3
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Management
Not enough data
5.4
9
Not enough data
4.3
9
Not enough data
5.0
9
Not enough data
5.6
9
Class Management
Not enough data
4.1
9
Not enough data
4.8
9
Not enough data
3.7
9
Not enough data
Feature Not Available
Client Manangement
Not enough data
4.6
8
Not enough data
4.3
9
Not enough data
5.4
9
Integrations
Not enough data
4.3
9
Not enough data
4.8
9
Categories
Categories
Shared Categories
MassageBook and Mindbody are categorized as Spa and Salon Management
Unique Categories
MassageBook has no unique categories
Mindbody is categorized as Personal Training, Gym Management, Online Appointment Scheduling, and Studio Management
Reviews
Reviewers' Company Size
MassageBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mindbody
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
81.8%
Outsourcing/Offshoring
9.1%
Management Consulting
9.1%
‐
‐
Other
0.0%
Health, Wellness and Fitness
57.5%
Retail
3.5%
Cosmetics
3.3%
Consumer Services
3.3%
Hospital & Health Care
2.4%
Other
30.1%
Most Helpful Reviews
MassageBook
Most Helpful Favorable Review
Jessica B.
Verified User in Health, Wellness and Fitness
I love that Massagebook offers such a variety of business tools, not only can I schedule my clients, they can schedule themselves online too! Saving me precious time to focus on other tasks. Massagebook also integrates with square making check out and...
Most Helpful Critical Review
Enid B.
Verified User in Management Consulting
Lack of advanced features or integration into common websites.
Mindbody
Most Helpful Favorable Review
Jessica W.
Verified User in Consumer Services
I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters....
Most Helpful Critical Review
Melissa A.
Verified User in Health, Wellness and Fitness
99% of MindBody was the worst, most awful experience. They will not talk to you on the phone after you are "sold" the product. Wait times are over 4 hours and if it doesn't land during their open hours, then you don't get a call back and get to try again...
Jessica B.
Verified User in Health, Wellness and Fitness
I love that Massagebook offers such a variety of business tools, not only can I schedule my clients, they can schedule themselves online too! Saving me precious time to focus on other tasks. Massagebook also integrates with square making check out and...
Jessica W.
Verified User in Consumer Services
I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters....
Enid B.
Verified User in Management Consulting
Lack of advanced features or integration into common websites.
Melissa A.
Verified User in Health, Wellness and Fitness
99% of MindBody was the worst, most awful experience. They will not talk to you on the phone after you are "sold" the product. Wait times are over 4 hours and if it doesn't land during their open hours, then you don't get a call back and get to try again...
Discussions
MassageBook has no discussions with answers
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
Mindbody has no more discussions with answers
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