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Best Patch Management Software

BS
Researched and written by Brandon Summers-Miller

Patch management software are used to ensure that the components of a company’s software stack and IT infrastructure are up to date. These tools work by tracking updates of various software and middleware solutions. They then alert users of necessary updates or execute updates automatically. Companies seek out the best patch management software to reduce an employee’s responsibility to update their applications and ensure known vulnerabilities are remediated.

To qualify for inclusion in the Patch Management software category, a product must:

Maintain a database of software, middleware, and hardware updates
Alert users of new updates or patch software automatically
Inform administrators of endpoints and users utilizing out-of-date software

Best Patch Management Software At A Glance

Leader:
NinjaOne
NinjaOne
Highest Performer:
Acronis Cyber Protect
Acronis Cyber Protect
Best Contender:
N-able N-central
N-able N-central
Most Niche:
PDQ Connect
PDQ Connect
Most Trending:
NinjaOne
NinjaOne
Show LessShow More
Best Contender:
N-able N-central
N-able N-central
Most Niche:
PDQ Connect
PDQ Connect
Most Trending:
NinjaOne
NinjaOne

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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79 Listings in Patch Management Available
NinjaOne
(1,864)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Patch Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides endpoint management, automation capabilities, and integration with third-party tools for streamlined patch management, scripting, and remote management.
    • Reviewers frequently mention the platform's clean and intuitive interface, excellent automation capabilities, seamless integration with third-party tools, and responsive support team.
    • Users experienced limitations with the reporting features, advanced monitoring capabilities, and found the pricing structure to be steep for smaller businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,130
    Features
    730
    Automation
    639
    Remote Access
    571
    Customer Support
    570
    Cons
    Missing Features
    555
    Feature Issues
    279
    Improvement Needed
    278
    Limited Features
    247
    Needs Improvement
    247
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    9.2
    Ease of Admin
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides endpoint management, automation capabilities, and integration with third-party tools for streamlined patch management, scripting, and remote management.
  • Reviewers frequently mention the platform's clean and intuitive interface, excellent automation capabilities, seamless integration with third-party tools, and responsive support team.
  • Users experienced limitations with the reporting features, advanced monitoring capabilities, and found the pricing structure to be steep for smaller businesses.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,130
Features
730
Automation
639
Remote Access
571
Customer Support
570
Cons
Missing Features
555
Feature Issues
279
Improvement Needed
278
Limited Features
247
Needs Improvement
247
NinjaOne features and usability ratings that predict user satisfaction
9.2
Ease of Admin
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.2
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,189 Twitter followers
LinkedIn® Page
www.linkedin.com
1,319 employees on LinkedIn®
ManageEngine Endpoint Central
(924)4.4 out of 5
13th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$0 Suitable for SMBs
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    333
    Patch Management
    245
    Features
    207
    Software Deployment
    172
    Endpoint Management
    158
    Cons
    Missing Features
    100
    Feature Issues
    91
    Complexity
    69
    Needs Improvement
    64
    Poor Customer Support
    63
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.7
    Ease of Admin
    Average: 8.9
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Quality of Support
    Average: 8.8
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManageEngine
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,689 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
333
Patch Management
245
Features
207
Software Deployment
172
Endpoint Management
158
Cons
Missing Features
100
Feature Issues
91
Complexity
69
Needs Improvement
64
Poor Customer Support
63
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.7
Ease of Admin
Average: 8.9
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.3
Quality of Support
Average: 8.8
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
ManageEngine
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,689 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
Read ManageEngine Endpoint Central Reviews

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Datto RMM
(679)4.5 out of 5
6th Easiest To Use in Patch Management software
View top Consulting Services for Datto RMM
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

    Users
    • Owner
    • IT Technician
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto RMM is a tool for remote monitoring and management, integrating with other Kaseya products and allowing automation and remote access to multiple databases.
    • Users like the ease of use, the robust automation features, the ability to handle most issues, and the comprehensive monitoring that Datto RMM provides, along with its seamless integration with other tools and platforms.
    • Users experienced issues with slow connectivity, limited Mac support, complicated interface, slow updates on security permissions, and difficulties with software deployments and custom monitor creation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Datto RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    314
    Features
    172
    Integrations
    142
    Automation
    141
    Remote Access
    139
    Cons
    Remote Access Issues
    114
    Feature Issues
    113
    Missing Features
    113
    Slow Performance
    81
    Needs Improvement
    72
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datto RMM features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Quality of Support
    Average: 8.8
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,642 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

Users
  • Owner
  • IT Technician
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto RMM is a tool for remote monitoring and management, integrating with other Kaseya products and allowing automation and remote access to multiple databases.
  • Users like the ease of use, the robust automation features, the ability to handle most issues, and the comprehensive monitoring that Datto RMM provides, along with its seamless integration with other tools and platforms.
  • Users experienced issues with slow connectivity, limited Mac support, complicated interface, slow updates on security permissions, and difficulties with software deployments and custom monitor creation.
Datto RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
314
Features
172
Integrations
142
Automation
141
Remote Access
139
Cons
Remote Access Issues
114
Feature Issues
113
Missing Features
113
Slow Performance
81
Needs Improvement
72
Datto RMM features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.4
Quality of Support
Average: 8.8
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,642 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Atera
(819)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Patch Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a platform designed for managing IT operations, offering features such as remote monitoring, ticketing, automation, and detailed reporting.
    • Reviewers frequently mention the ease of use, the ability to optimize work time, the detailed reports, and the excellent customer service provided by Atera.
    • Reviewers mentioned issues with third-party integration, occasional lags, problems with network discovery, and dissatisfaction with the mobile app and certain visual aspects of the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    462
    Features
    298
    Automation
    234
    Remote Access
    211
    Customer Support
    204
    Cons
    Missing Features
    230
    Limited Features
    157
    Feature Issues
    120
    Improvement Needed
    95
    Expensive
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atera features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,593 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    386 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a platform designed for managing IT operations, offering features such as remote monitoring, ticketing, automation, and detailed reporting.
  • Reviewers frequently mention the ease of use, the ability to optimize work time, the detailed reports, and the excellent customer service provided by Atera.
  • Reviewers mentioned issues with third-party integration, occasional lags, problems with network discovery, and dissatisfaction with the mobile app and certain visual aspects of the platform.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
462
Features
298
Automation
234
Remote Access
211
Customer Support
204
Cons
Missing Features
230
Limited Features
157
Feature Issues
120
Improvement Needed
95
Expensive
77
Atera features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.0
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,593 Twitter followers
LinkedIn® Page
www.linkedin.com
386 employees on LinkedIn®
Patch My PC
(682)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$2.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We empower over 7,160 other companies to patch and streamline on some of the most difficult IT headaches involved with patching. This is the integration to Microsoft Configuration Manager, WSUS, and I

    Users
    • System Administrator
    • Systems Engineer
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 53% Enterprise
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Patch My PC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    153
    Customer Support
    148
    Ease of Use
    97
    Easy Setup
    66
    Time-saving
    66
    Cons
    Missing Features
    39
    Needs Improvement
    20
    Access Issues
    15
    Mac Support
    14
    Lack of Cloud Support
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Patch My PC features and usability ratings that predict user satisfaction
    9.3
    Ease of Admin
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Quality of Support
    Average: 8.8
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Patch My PC
    Company Website
    Year Founded
    2011
    HQ Location
    Castle Rock, US
    Twitter
    @PatchMyPC
    7,394 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We empower over 7,160 other companies to patch and streamline on some of the most difficult IT headaches involved with patching. This is the integration to Microsoft Configuration Manager, WSUS, and I

Users
  • System Administrator
  • Systems Engineer
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 53% Enterprise
  • 43% Mid-Market
Patch My PC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
153
Customer Support
148
Ease of Use
97
Easy Setup
66
Time-saving
66
Cons
Missing Features
39
Needs Improvement
20
Access Issues
15
Mac Support
14
Lack of Cloud Support
11
Patch My PC features and usability ratings that predict user satisfaction
9.3
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.7
Quality of Support
Average: 8.8
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Patch My PC
Company Website
Year Founded
2011
HQ Location
Castle Rock, US
Twitter
@PatchMyPC
7,394 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
Action1
(476)4.9 out of 5
1st Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoin

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 57% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Action1 is a cloud-based Remote Monitoring and Management (RMM) platform that provides enterprise-grade patch management for teams of all sizes, enabling structured and secure management of updates, software deployment, and real-time device management.
    • Reviewers frequently mention the ease of implementation and use, the wide range of features, the ability to manage patches, software, and active devices in real time, and the generous free plan for smaller companies.
    • Reviewers noted some limitations such as the lack of offline capabilities, the complexity of higher-level features like compliance reporting and automation, the lack of remote desktop support for Mac products, and the need for devices to be connected to the internet for full management capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Action1 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    236
    Patch Management
    204
    Software Deployment
    152
    Automation
    137
    Features
    132
    Cons
    Missing Features
    106
    Remote Access Issues
    51
    Feature Limitations
    44
    Feature Issues
    39
    Improvement Needed
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Action1 features and usability ratings that predict user satisfaction
    9.6
    Ease of Admin
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Quality of Support
    Average: 8.8
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Action1
    Company Website
    Year Founded
    2018
    HQ Location
    Houston, Texas
    Twitter
    @Action1corp
    463 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoin

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 57% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Action1 is a cloud-based Remote Monitoring and Management (RMM) platform that provides enterprise-grade patch management for teams of all sizes, enabling structured and secure management of updates, software deployment, and real-time device management.
  • Reviewers frequently mention the ease of implementation and use, the wide range of features, the ability to manage patches, software, and active devices in real time, and the generous free plan for smaller companies.
  • Reviewers noted some limitations such as the lack of offline capabilities, the complexity of higher-level features like compliance reporting and automation, the lack of remote desktop support for Mac products, and the need for devices to be connected to the internet for full management capabilities.
Action1 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
236
Patch Management
204
Software Deployment
152
Automation
137
Features
132
Cons
Missing Features
106
Remote Access Issues
51
Feature Limitations
44
Feature Issues
39
Improvement Needed
33
Action1 features and usability ratings that predict user satisfaction
9.6
Ease of Admin
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.5
Quality of Support
Average: 8.8
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
463 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Acronis Cyber Protect Cloud
(1,086)4.7 out of 5
5th Easiest To Use in Patch Management software
View top Consulting Services for Acronis Cyber Protect Cloud
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 72% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Acronis Cyber Protect Cloud is a comprehensive solution that integrates cybersecurity, data protection, and disaster recovery into a single platform, offering features such as email security, backup service, and endpoint protection.
    • Users frequently mention the product's ease of use, its user-friendly interface, its seamless integration capabilities, and its robust security features, including anti-malware and anti-ransomware protection, as well as its ability to provide end-to-end services.
    • Users reported issues with the product's user interface, finding it complex and overwhelming, especially for those who aren't tech-savvy, and they also mentioned problems with the agent going offline, requiring manual intervention, and some found the pricing to be on the higher side.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acronis Cyber Protect Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    266
    Backup Solutions
    202
    Security
    141
    Backup Ease
    140
    Protection
    139
    Cons
    Poor Customer Support
    55
    Expensive
    54
    Slow Performance
    53
    Poor Support Services
    46
    Backup Issues
    45
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Quality of Support
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acronis
    Company Website
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    96,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,982 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 72% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Acronis Cyber Protect Cloud is a comprehensive solution that integrates cybersecurity, data protection, and disaster recovery into a single platform, offering features such as email security, backup service, and endpoint protection.
  • Users frequently mention the product's ease of use, its user-friendly interface, its seamless integration capabilities, and its robust security features, including anti-malware and anti-ransomware protection, as well as its ability to provide end-to-end services.
  • Users reported issues with the product's user interface, finding it complex and overwhelming, especially for those who aren't tech-savvy, and they also mentioned problems with the agent going offline, requiring manual intervention, and some found the pricing to be on the higher side.
Acronis Cyber Protect Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
266
Backup Solutions
202
Security
141
Backup Ease
140
Protection
139
Cons
Poor Customer Support
55
Expensive
54
Slow Performance
53
Poor Support Services
46
Backup Issues
45
Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.8
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Company Website
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
96,218 Twitter followers
LinkedIn® Page
www.linkedin.com
1,982 employees on LinkedIn®
ESET PROTECT
(850)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Patch Management software
View top Consulting Services for ESET PROTECT
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ESET PROTECT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    144
    Ease of Use
    142
    Protection
    119
    Cybersecurity Protection
    87
    Threat Protection
    79
    Cons
    Expensive
    38
    Learning Curve
    29
    Slow Performance
    28
    Compatibility Issues
    25
    Missing Features
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ESET PROTECT features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ESET
    Company Website
    Year Founded
    1992
    HQ Location
    Bratislava, Slovak Republic
    Twitter
    @ESET
    289,376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,840 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 43% Mid-Market
ESET PROTECT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
144
Ease of Use
142
Protection
119
Cybersecurity Protection
87
Threat Protection
79
Cons
Expensive
38
Learning Curve
29
Slow Performance
28
Compatibility Issues
25
Missing Features
22
ESET PROTECT features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
ESET
Company Website
Year Founded
1992
HQ Location
Bratislava, Slovak Republic
Twitter
@ESET
289,376 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
Automox
(262)4.5 out of 5
Optimized for quick response
11th Easiest To Use in Patch Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win

    Users
    • Systems Administrator
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Automox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    93
    Ease of Use
    69
    Automation
    68
    Customer Support
    42
    Easy Deployment
    35
    Cons
    Missing Features
    17
    Slow Performance
    17
    Needs Improvement
    16
    Access Issues
    15
    Poor Reporting
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Automox features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Automox
    Company Website
    Year Founded
    2015
    HQ Location
    Boulder, CO
    Twitter
    @Automox
    888 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    252 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win

Users
  • Systems Administrator
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Mid-Market
  • 21% Enterprise
Automox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
93
Ease of Use
69
Automation
68
Customer Support
42
Easy Deployment
35
Cons
Missing Features
17
Slow Performance
17
Needs Improvement
16
Access Issues
15
Poor Reporting
15
Automox features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.7
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Automox
Company Website
Year Founded
2015
HQ Location
Boulder, CO
Twitter
@Automox
888 Twitter followers
LinkedIn® Page
www.linkedin.com
252 employees on LinkedIn®
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N-able N-central
(506)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Features
    111
    Automation
    110
    Remote Access
    89
    Monitoring
    79
    Cons
    Missing Features
    93
    Feature Issues
    70
    Needs Improvement
    53
    Limited Features
    52
    Learning Curve
    46
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able N-central features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.9
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Quality of Support
    Average: 8.8
    7.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,322 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Features
111
Automation
110
Remote Access
89
Monitoring
79
Cons
Missing Features
93
Feature Issues
70
Needs Improvement
53
Limited Features
52
Learning Curve
46
N-able N-central features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
8.6
Has the product been a good partner in doing business?
Average: 9.1
7.9
Quality of Support
Average: 8.8
7.8
Ease of Use
Average: 8.8
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,322 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
Ownership
NYSE: NABL
Red Hat Ansible Automation Platform
(309)4.6 out of 5
Save to My Lists
Entry Level Price:$5,000 per year
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

    Users
    • DevOps Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 44% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Red Hat Ansible Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Automation
    88
    Automation Efficiency
    66
    Ansible Playbooks
    40
    Features
    39
    Cons
    Missing Features
    28
    Complexity
    27
    Learning Curve
    26
    Learning Difficulty
    24
    Complex Setup
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Quality of Support
    Average: 8.8
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Red Hat
    Company Website
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    295,418 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users
  • DevOps Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 44% Enterprise
  • 38% Mid-Market
Red Hat Ansible Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Automation
88
Automation Efficiency
66
Ansible Playbooks
40
Features
39
Cons
Missing Features
28
Complexity
27
Learning Curve
26
Learning Difficulty
24
Complex Setup
20
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.3
Quality of Support
Average: 8.8
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Red Hat
Company Website
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
295,418 Twitter followers
LinkedIn® Page
www.linkedin.com
19,863 employees on LinkedIn®
ManageEngine Patch Manager Plus
(178)4.5 out of 5
10th Easiest To Use in Patch Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 61% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine Patch Manager Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    23
    Ease of Use
    20
    Patching Efficiency
    16
    Customer Support
    14
    Automation
    12
    Cons
    Patching Issues
    9
    Limited Features
    6
    Missing Features
    6
    Configuration Issues
    3
    Deployment Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManageEngine
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,689 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 61% Mid-Market
  • 21% Enterprise
ManageEngine Patch Manager Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
23
Ease of Use
20
Patching Efficiency
16
Customer Support
14
Automation
12
Cons
Patching Issues
9
Limited Features
6
Missing Features
6
Configuration Issues
3
Deployment Issues
3
ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.5
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
ManageEngine
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,689 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
Read ManageEngine Patch Manager Plus Reviews
Acronis Cyber Protect
(701)4.3 out of 5
15th Easiest To Use in Patch Management software
View top Consulting Services for Acronis Cyber Protect
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

    Users
    • Support Analyst
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acronis Cyber Protect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Solutions
    21
    Ease of Use
    17
    Security
    17
    Features
    15
    Cybersecurity
    13
    Cons
    Expensive
    6
    Backup Issues
    5
    Limited Features
    5
    Backup Failures
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acronis Cyber Protect features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.9
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Quality of Support
    Average: 8.8
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acronis
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    96,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,982 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

Users
  • Support Analyst
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 39% Mid-Market
Acronis Cyber Protect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Solutions
21
Ease of Use
17
Security
17
Features
15
Cybersecurity
13
Cons
Expensive
6
Backup Issues
5
Limited Features
5
Backup Failures
4
Missing Features
4
Acronis Cyber Protect features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.9
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.3
Quality of Support
Average: 8.8
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
96,218 Twitter followers
LinkedIn® Page
www.linkedin.com
1,982 employees on LinkedIn®
Read Acronis Cyber Protect Reviews
Splashtop Remote Support
(212)4.8 out of 5
14th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:Starting at $22.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Splashtop Remote Support is a software that provides remote access and control over client computers, with features such as file transfer, unattended control, and user grouping.
    • Users like the ease of use, the ability to transfer files, the quick resolution of issues, the ability to support users from a mobile app, and the consistent improvements over the years.
    • Users experienced issues with reconnecting, lack of notification when a client's machine returns, difficulty in installing and using Splashtop on Chrome devices, and non-intuitive authentication to Azure connected workstations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Splashtop Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Remote Access
    18
    Easy Access
    12
    Simple
    11
    Remote Support
    10
    Cons
    Login Issues
    5
    Complex Setup
    4
    Admin Access Issues
    3
    Learning Curve
    3
    Limited Functionality
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splashtop Remote Support features and usability ratings that predict user satisfaction
    9.4
    Ease of Admin
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Quality of Support
    Average: 8.8
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Splashtop Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Cupertino, CA
    Twitter
    @splashtop
    5,294 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Splashtop Remote Support is a software that provides remote access and control over client computers, with features such as file transfer, unattended control, and user grouping.
  • Users like the ease of use, the ability to transfer files, the quick resolution of issues, the ability to support users from a mobile app, and the consistent improvements over the years.
  • Users experienced issues with reconnecting, lack of notification when a client's machine returns, difficulty in installing and using Splashtop on Chrome devices, and non-intuitive authentication to Azure connected workstations.
Splashtop Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Remote Access
18
Easy Access
12
Simple
11
Remote Support
10
Cons
Login Issues
5
Complex Setup
4
Admin Access Issues
3
Learning Curve
3
Limited Functionality
3
Splashtop Remote Support features and usability ratings that predict user satisfaction
9.4
Ease of Admin
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.4
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Splashtop Inc.
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,294 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
PDQ Deploy & Inventory
(272)4.8 out of 5
9th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$1,575.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Primary/Secondary Education
    • Government Administration
    Market Segment
    • 73% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PDQ Deploy & Inventory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Automation
    15
    Asset Management
    13
    Easy Deployment
    13
    Software Deployment
    13
    Cons
    Access Issues
    7
    Missing Features
    5
    Remote Access Issues
    5
    Connection Issues
    3
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
    9.5
    Ease of Admin
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Quality of Support
    Average: 8.8
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

Users
  • IT Manager
  • Network Administrator
Industries
  • Primary/Secondary Education
  • Government Administration
Market Segment
  • 73% Mid-Market
  • 17% Enterprise
PDQ Deploy & Inventory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Automation
15
Asset Management
13
Easy Deployment
13
Software Deployment
13
Cons
Access Issues
7
Missing Features
5
Remote Access Issues
5
Connection Issues
3
Expensive
3
PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.5
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
981 Twitter followers
LinkedIn® Page
www.linkedin.com
264 employees on LinkedIn®
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