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LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
(347)
4.6 out of 5
LoyaltyLion - loyalty platform
By LoyaltyLion
Optimized for quick response
Plum
Plum
(543)
4.6 out of 5
Plum
By Xoxoday
At a Glance
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Star Rating
(347)4.6 out of 5
Market Segments
Small-Business (73.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LoyaltyLion - loyalty platform
Plum
Plum
Star Rating
(543)4.6 out of 5
Market Segments
Enterprise (43.8% of reviews)
Information
Entry-Level Pricing
Free Trial
Browse all 3 pricing plans
Featured Products
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Marketing Automation
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Sponsored
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Marketing Automation
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Marketing Automation
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LoyaltyLion - loyalty platform vs Plum

When assessing the two solutions, reviewers found Plum easier to use, set up, and administer. Reviewers also preferred doing business with Plum overall.

  • Reviewers felt that Plum meets the needs of their business better than LoyaltyLion - loyalty platform.
  • When comparing quality of ongoing product support, reviewers felt that Plum is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Plum over LoyaltyLion - loyalty platform.
Pricing
Entry-Level Pricing
LoyaltyLion - loyalty platform
No pricing available
Plum
Starter
Free Trial
Browse all 3 pricing plans
Free Trial
LoyaltyLion - loyalty platform
Free Trial is available
Plum
Free Trial is available
Ratings
Meets Requirements
8.6
310
9.2
424
Ease of Use
8.6
312
9.2
422
Ease of Setup
8.5
239
9.3
163
Ease of Admin
8.8
198
9.1
78
Quality of Support
9.2
308
9.3
419
Has the product been a good partner in doing business?
9.0
195
9.2
87
Product Direction (% positive)
9.2
312
9.3
406
Features by Category
Marketing AutomationHide 41 FeaturesShow 41 Features
Not enough data
9.1
1,255
Email Marketing
Not enough data
9.3
35
Not enough data
8.9
33
Not enough data
9.2
31
Not enough data
9.3
36
Online Marketing
Not enough data
9.3
33
Not enough data
9.0
33
Not enough data
8.9
33
Not enough data
9.0
35
Not enough data
9.1
33
Lead Management
Not enough data
9.2
33
Not enough data
9.4
31
Not enough data
9.2
31
Not enough data
9.2
31
Not enough data
9.2
32
Not enough data
9.1
32
Not enough data
9.1
31
Not enough data
8.7
34
Campaign Management
Not enough data
9.4
36
Not enough data
8.9
36
Not enough data
8.9
33
Not enough data
9.1
33
Social
Not enough data
9.3
33
Not enough data
9.3
34
Not enough data
9.0
32
Not enough data
9.0
31
Not enough data
9.0
35
Reporting & Analytics
Not enough data
9.3
34
Not enough data
Feature Not Available
Not enough data
9.3
34
Not enough data
9.3
33
Not enough data
Feature Not Available
Platform
Not enough data
9.2
35
Not enough data
9.2
32
Not enough data
9.4
34
Not enough data
9.0
32
Not enough data
8.6
33
Not enough data
8.8
32
Not enough data
Feature Not Available
Integration
Not enough data
9.3
33
Not enough data
9.3
32
Not enough data
9.0
31
Direct Mail AutomationHide 7 FeaturesShow 7 Features
Not enough data
9.3
276
Logistics
Not enough data
9.4
41
Not enough data
9.0
39
Not enough data
9.3
40
Not enough data
9.5
41
Testing & Tracking
Not enough data
9.3
38
Not enough data
9.3
39
Not enough data
9.3
38
Promotional Product ManagementHide 13 FeaturesShow 13 Features
Not enough data
9.3
367
Platform Basics
Not enough data
Feature Not Available
Not enough data
9.2
35
Not enough data
9.4
34
Not enough data
Feature Not Available
Reporting
Not enough data
9.4
34
Not enough data
9.2
34
Platform Additional Functionality
Not enough data
9.3
33
Not enough data
9.2
33
Not enough data
9.1
33
Not enough data
9.2
33
Not enough data
9.2
32
Not enough data
9.5
33
Not enough data
9.3
33
Account-Based Direct MailHide 5 FeaturesShow 5 Features
Not enough data
9.1
134
Platform Basics
Not enough data
9.4
47
Not enough data
9.0
44
Platform Data
Not enough data
8.9
43
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Employee RecognitionHide 11 FeaturesShow 11 Features
Not enough data
9.0
1,926
Platform Basics
Not enough data
8.9
177
Not enough data
9.1
187
Not enough data
9.1
186
Platform Content
Not enough data
8.9
172
Not enough data
8.7
157
Not enough data
8.8
160
Platform Additional Functionality
Not enough data
8.8
159
Not enough data
9.0
167
Not enough data
8.8
174
Not enough data
9.2
187
Not enough data
9.4
200
Rewards and IncentivesHide 9 FeaturesShow 9 Features
Not enough data
9.0
2,004
Rewards & Incentives
Not enough data
9.3
248
Not enough data
9.0
233
Not enough data
9.0
224
Not enough data
8.9
212
Not enough data
9.0
236
Not enough data
8.9
219
Not enough data
9.0
218
Not enough data
8.8
205
Not enough data
9.0
209
Loyalty ManagementHide 11 FeaturesShow 11 Features
8.1
2,771
Not enough data
Loyalty Experience
8.7
281
Not enough data
8.6
286
Not enough data
8.5
281
Not enough data
7.8
280
Not enough data
7.2
268
Not enough data
Feature Not Available
Not enough data
Loyalty Platform
7.9
276
Not enough data
8.2
278
Not enough data
7.8
281
Not enough data
7.6
258
Not enough data
8.4
282
Not enough data
Talent ManagementHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Account-Based ExecutionHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Plum
Plum
LoyaltyLion - loyalty platform and Plum share no categories
Unique Categories
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform is categorized as Loyalty Management
Plum
Reviews
Reviewers' Company Size
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Small-Business(50 or fewer emp.)
73.2%
Mid-Market(51-1000 emp.)
26.2%
Enterprise(> 1000 emp.)
0.6%
Plum
Plum
Small-Business(50 or fewer emp.)
20.8%
Mid-Market(51-1000 emp.)
35.4%
Enterprise(> 1000 emp.)
43.8%
Reviewers' Industry
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Apparel & Fashion
25.4%
Retail
21.9%
Food & Beverages
10.7%
Consumer Goods
9.8%
Health, Wellness and Fitness
8.4%
Other
23.9%
Plum
Plum
Information Technology and Services
21.0%
Computer Software
12.8%
Financial Services
3.2%
Consumer Services
3.0%
Accounting
3.0%
Other
57.0%
Most Helpful Reviews
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Most Helpful Favorable Review
Liza G.
LG
Liza G.
Verified User in Marketing and Advertising

The upsides are the help documention, accompanied with the support team. It was also very easy to connect all of our platforms and the integrations were seamless. It was so simple to connect to Yotpo, Klaviyo, etc. From start to finish, connecting all of...

Most Helpful Critical Review
Verified User
G
Verified User in Arts and Crafts

Most of our pain points relate to reporting - ie. visibility on how points are earned and redeemed, and not being able to create custom reports based on customer activity. Our customers find it more difficult to use than what we originally had in place.

Plum
Plum
Most Helpful Favorable Review
Rahul B.
RB
Rahul B.
Verified User in Machinery

In today's digital era, gift card websites have revolutionized the art of gifting. These platforms offer a vast array of gift cards for every occasion, making the act of giving thoughtful gifts more accessible than ever. "Xoxoday's website is a breeze to...

Most Helpful Critical Review
Verified User
G
Verified User in Insurance
Verified User in Insurance

Despite being approval for this review, I have not received my reward yet.It's been 9 days and I still am waiting, not getting any response from any support.

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LoyaltyLion - loyalty platform
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Discussions
LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform Discussions
Monty the Mongoose crying
LoyaltyLion - loyalty platform has no discussions with answers
See all discussions
Plum
Plum Discussions
What is Plum by Xoxoday?
5 comments
Madhu .
M
Xoxoday Plum is a powerful rewards, incentives, benefits & payouts infrastructure that helps businesses to simplify their rewards program while making the...Read more
Can I use this for any business?
2 comments
Official Response from Plum
Hi Madhu! You can use Xoxoday Plum for any kind of business. There are no limitations in the functionality. You can contact us at cs@xoxoday.com for...Read more
Can Xoxoday add few gift cards I want?
2 comments
Ankit S.
AS
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
See all discussions
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LoyaltyLion - loyalty platform
LoyaltyLion - loyalty platform
Optimized for quick response
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