What do you like best about Tremendous?
I work for Assisting Hands HomeCare In Lee's Summit Missouri and i am a Staffing Coordinator. I use Tremendous a lot to send out gift cards to Caregiver's for doing a great job taking care of there clients. We also send out Tremendous gift cards for google reviews and other rewards.. We also use it to buy lunch for staff members for their accomplishment and birthdays! So fun! It's so exciting when you get an email stating you have received an email stating you have a gift card waiting for you from tremendous! It is like a fun surprise! Not boring at all! Tremendous
If you do lots or little events and use drawings, its the best tool to quickly send the winner the e-gift card! Easy poesy to send out an email!
With Tremendous it makes it easy to send them the link to their email or cellphone. Then the Caregiver's have quite the option of gift cards to choose from. It's so fun to be able to use Tremendous in a positive, and rewarding way. One of the things i like best is how the site is very easy to use! It is very straightforward. The vendors of Tremendous use wonderful vendors so that there can be a wide range of gift card choices to use. Several members of our company use it to be able to send e gift cards. Tremendous is well suited for businesses giving gift cards to employees as a reward or to research participants as thanks/compensation for their time. It's not like a cash sharing software between friends. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email. I am amazed to find a product that is truly at NO cost and so easy to use. The platform goes from small spot rewards up to managing tax documents for larger awards. I wish all the software I used was this effective! The features in Tremendous are exceptionally useful and powerful!
I love that we can add information, ease of implementation, great customer service, frequency of use. The fact that the software makes it easy to bulk together different choices of gift cards for one order to different people, is phenomenal. Definitely makes the process easy to implement for frequency of use. With the price of how much the fee is at the local store to purchase just a single gift card, makes Tremendous the best resource and company to use. The fee's for purchasing 1 gift card at a local store is very high in price. I have told all my friends, neighbor, colleagues etc how amazing and easy Tremendous it is to use! Avoid the fee's and go with Tremendous. It is a no brainer. You don't have to leave your home to go out and buy a gift card anymore.
Tremendous also as a great response to any issues you may have! You can contact them by email and chat bot. They are very responsive and quick to resolve any issues or questions you may have!! You can track all your rewards you send out in one place! You can change and get refund as needed to! So many options and choices you have with using Tremendous. Another great tool is you can customize the amount you would like to send, the ease of this amazing integration is smart! The variety of options for redeeming digital gift cards especially, being able to donate it to charity) makes it appealing to wider proportion of people. This way it's a better incentive for our customers to participate in research activities. We can send gift cards quickly, as a team, without having to wait for accounting to send them as a batch (as we did previously with Amazon gift cards. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email.
It saves the company time when we do not have to leave the office, to send out a gift card. It's literally a click of a button! How coinvent! As a company it is so important to be able to use software that is all around useful and cost affective to the business. Ease of implementations is so important to us as a whole company. I love how we can implement and had users to the account. Tracking and being able to verify who has redeemed/received their reward is vital and has saved us money from replacing physical gift cards we used to mail that may have been undeliverable.
I also like the option to control the benefits themselves and ability to prepare the reward in advance as it helps when I am sending a batch of rewards. Tracking and being able to verify who has redeemed/received their reward is vital and has saved us so much money from replacing physical gift cards we used to mail that may have been undeliverable.
Also, Tremendous lets you send gift cards all over the world! How amazing is that!! So many amazing customization and opportunity that
Overall, Tremendous is a wonderful program/software to use. I would be lost in fee's and going into stores to search out different types of gift cards. Because not all stores have a lot of gift cards in stock and they all charge different fee's to use them! The product is simple to use and the best part is you don't have to be tech savy to use it! Don't waste your time using any other company but Tremendous. This is truly a blessing to have them for our company!! I love being able to use Tremendous every day! I get so excited to be able to send gift cards out. It truly makes my whole day/week to make someone smile! Its one of the most rewarding tools to look forward to using! Review collected by and hosted on G2.com.
What do you dislike about Tremendous?
I would love to see more personalization and more ways to pay for gift cards. That would be so helpful.
Another thing i would like to see is to be able to actually call and speak to an agent. I think speaking to an agent sets the tone for Tremendous Customer Service. I personally feel that works better for me. I dont always have time to text to chat or try to explain and sometimes it can be tough to text and not make it sound confusing. It would be so simple to just call
Not everyone likes to use email or chat. This would be helpful because some Caregiver's are not up to speed with technology or don't have access to internet.
When sending rewards to emails the receiver can sometimes be mistaken for spam. Another thing is he user interface can feel, at times, bulky/cumbersome. Perhaps fewer steps (drag and drop options, commonly used selections) to get through the selection and entry process would be helpful. Another idea would be able to combine the gift cards that are from the same stores. That would be a great tool so we don't have to keep track of each balance on every gift cards we have. Having them open 24/7 would also be helpful. Review collected by and hosted on G2.com.