Compare Loop Communications and RingEX 
At a Glance
Market Segments
Small-Business (67.3% of reviews)
Small-Business (56.9% of reviews)
Entry-Level Pricing
$70 month per company
$30.00 1 User Per Month
Loop Communications
Star Rating
(110)4.8 out of 5
Market Segments
Small-Business (67.3% of reviews)
Entry-Level Pricing
$70 month per company
Browse all 2 pricing plansRingEX
Star Rating
(1,035)4.1 out of 5
Market Segments
Small-Business (56.9% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX has a lower entry-level price at $30.00 compared to Loop Communications' $70 per month, making it a more budget-friendly option for small businesses.
- Reviewers mention that Loop Communications excels in quality of support, scoring 9.8, while RingEX lags behind with a score of 7.9, indicating a significant difference in customer service experience.
- G2 users highlight that Loop Communications offers superior ease of use with a score of 9.6, whereas RingEX scores 8.5, suggesting that users may find Loop's interface more intuitive and user-friendly.
- Users on G2 report that RingEX shines in call management features, scoring 8.8, but Loop Communications outperforms in video calls with a score of 9.4, indicating a stronger offering for video conferencing needs.
- Reviewers say that Loop Communications provides better collaboration tools, particularly in screen sharing and presentations, with scores of 9.0 and 9.0 respectively, compared to RingEX's scores of 8.3 and 9.0, showing a slight edge in functionality.
- Users report that RingEX has a robust document storage feature with a score of 8.3, while Loop Communications does not provide a score for this feature, suggesting that RingEX may be a better choice for businesses that prioritize document management.
Pricing
Entry-Level Pricing
Loop Communications
Hosted Phone System
$70
month per company
All features, support, and changes included.
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Loop Communications
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
9.7
92
8.8
855
Ease of Use
9.6
92
8.5
869
Ease of Setup
9.5
45
8.1
481
Ease of Admin
9.5
45
8.3
437
Quality of Support
9.8
94
7.9
760
Has the product been a good partner in doing business?
9.8
46
8.1
429
Product Direction (% positive)
9.2
93
7.6
839
Features by Category
Documents
Not enough data
7.9
126
Not enough data
7.4
120
Not enough data
8.2
127
Sending
Not enough data
9.1
140
Not enough data
9.3
137
Not enough data
8.9
125
Not enough data
9.2
129
Not enough data
8.9
131
Not enough data
9.2
131
Host Tools
Not enough data
8.4
64
Not enough data
8.6
69
Not enough data
9.0
79
Attendee Tools
Not enough data
8.7
73
Not enough data
8.9
73
Not enough data
8.1
56
Post-Event Tools
Not enough data
8.5
53
Not enough data
8.4
55
Integrations
Not enough data
8.2
47
Not enough data
8.5
54
Collaboration Tools
Not enough data
9.1
215
Not enough data
9.0
106
Not enough data
8.6
80
Not enough data
8.9
103
Not enough data
9.1
87
Meeting Coordination
Not enough data
8.8
206
Not enough data
9.0
198
Not enough data
8.9
188
Not enough data
9.0
109
Software Type
Not enough data
8.9
204
Not enough data
8.9
105
Not enough data
9.2
121
Platform
Not enough data
8.1
155
Not enough data
9.0
184
Not enough data
8.6
173
Not enough data
8.9
180
Not enough data
8.7
172
Not enough data
8.4
165
Not enough data
8.6
172
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.7
173
Not enough data
8.5
169
Administrative
Not enough data
8.7
176
Not enough data
8.5
174
Basic Communication - Cloud PBX
Not enough data
8.8
33
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
7.8
31
Not enough data
9.0
32
Not enough data
8.7
31
Advanced Features - Cloud PBX
Not enough data
8.5
28
Not enough data
8.4
30
Not enough data
8.3
30
Not enough data
8.9
31
Basic Communication
9.4
83
|
Verified
9.0
360
|
Verified
Feature Not Available
8.2
270
|
Verified
Feature Not Available
8.7
292
|
Verified
Feature Not Available
8.2
245
|
Verified
9.1
55
|
Verified
8.5
301
|
Verified
9.6
80
|
Verified
9.0
308
|
Verified
Access
8.3
31
8.2
268
|
Verified
8.5
28
8.3
279
|
Verified
Feature Not Available
8.6
303
Advanced Features
9.0
66
|
Verified
8.2
317
9.2
62
|
Verified
8.4
281
|
Verified
9.3
64
|
Verified
9.1
334
|
Verified
Extensions
Not enough data
8.5
39
|
Verified
Not enough data
8.5
41
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.6
44
|
Verified
Not enough data
8.0
39
|
Verified
Not enough data
8.3
43
|
Verified
Not enough data
8.3
41
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
7.9
39
Categories
Categories
Shared Categories
Loop Communications and RingEX are categorized as VoIP
Unique Categories
Loop Communications has no unique categories
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Loop Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
12.5%
Medical Practice
9.6%
Hospital & Health Care
7.7%
Non-Profit Organization Management
4.8%
Information Technology and Services
4.8%
Other
60.6%
Computer Software
11.5%
Financial Services
5.2%
Information Technology and Services
5.1%
Marketing and Advertising
5.0%
Insurance
4.4%
Other
69.0%
Most Helpful Reviews
Loop Communications
Most Helpful Favorable Review
Verified User in Computer Software
Efficiency and the help they give when we have any issues, not there have been any to speak of! Loop is a great choice for your phone needs.
Most Helpful Critical Review
Verified User in Hospital & Health Care
Unsure if the high volume of calls we receive is too much for the system are currently using. We often have patient complaints that they are unable to get through to a person.
RingEX
Most Helpful Favorable Review
Herbert D.
Verified User in Civic & Social Organization
the ability to have all office phone features together: phone, fax, voice mail. All features are integrated through ATT's office at hand app that is powered by Ringcentral
Most Helpful Critical Review
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Verified User in Computer Software
Efficiency and the help they give when we have any issues, not there have been any to speak of! Loop is a great choice for your phone needs.
Herbert D.
Verified User in Civic & Social Organization
the ability to have all office phone features together: phone, fax, voice mail. All features are integrated through ATT's office at hand app that is powered by Ringcentral
Verified User in Hospital & Health Care
Unsure if the high volume of calls we receive is too much for the system are currently using. We often have patient complaints that they are unable to get through to a person.
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Alternatives
Discussions
Is unlimited calling included in my monthly fee?
1 comment
Official Response from Loop Communications
Yes, within the United States.Read more
How do I set up my VoIP network?
1 comment
Official Response from Loop Communications
We handle set up and walk you through the entire process.Read more
Can I keep my current number?
1 comment
Official Response from Loop Communications
Yes. In all but the rarest cases, we can have your existing number ported over.Read more
What’s involved in setting up my RingCentral Office business phone system?
2 comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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