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- LogMeIn Resolve
- Microsoft Teams Connector
- LogMeIn Resolve-vs-Microsoft Teams Connector
Compare LogMeIn Resolve and Microsoft Teams Connector 
At a Glance
Market Segments
Mid-Market (41.5% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
No pricing available
LogMeIn Resolve
Star Rating
(439)4.4 out of 5
Market Segments
Mid-Market (41.5% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansMicrosoft Teams Connector
Star Rating
(14)4.5 out of 5
Market Segments
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
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LogMeIn Resolve vs Microsoft Teams Connector
- Reviewers felt that Microsoft Teams Connector meets the needs of their business better than LogMeIn Resolve.
- When comparing quality of ongoing product support, reviewers felt that Microsoft Teams Connector is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft Teams Connector over LogMeIn Resolve.
Pricing
Entry-Level Pricing
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Microsoft Teams Connector
No pricing availableFree Trial
LogMeIn Resolve
Free Trial is available
Microsoft Teams Connector
No trial information availableRatings
Meets Requirements
9.0
354
9.1
9
Ease of Use
9.0
355
9.3
9
Ease of Setup
8.9
186
Not enough data
Ease of Admin
8.9
175
Not enough data
Quality of Support
8.7
305
9.1
9
Has the product been a good partner in doing business?
8.7
165
Not enough data
Product Direction (% positive)
8.0
343
10.0
7
Features by Category
Administration
9.6
19
Not enough data
9.2
14
Not enough data
9.2
18
Not enough data
Monitoring and Management
9.7
20
Not enough data
9.4
18
Not enough data
8.9
19
Not enough data
8.7
18
Not enough data
Organization
9.0
16
Not enough data
Service Management
9.8
17
Not enough data
9.8
21
Not enough data
9.6
20
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
78
Not enough data
9.1
76
Not enough data
9.0
61
Not enough data
8.9
66
Not enough data
8.6
65
Not enough data
8.5
68
Not enough data
Maintenance
8.9
69
Not enough data
8.4
47
Not enough data
Communication
8.8
65
Not enough data
8.0
45
Not enough data
8.3
47
Not enough data
8.6
48
Not enough data
Security
8.7
50
Not enough data
8.4
50
Not enough data
Device Support
8.5
55
Not enough data
8.6
54
Not enough data
8.4
57
Not enough data
Performance
8.4
57
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Incident Management
8.5
59
Not enough data
8.2
60
Not enough data
8.3
61
Not enough data
8.2
62
Not enough data
8.1
56
Not enough data
Reporting
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Not enough data
Access & Usability
8.1
72
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.3
5
Not enough data
Operating System
9.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Management
7.7
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
8.7
5
Not enough data
Security
8.7
5
Not enough data
9.0
5
Not enough data
Administration
8.5
78
Not enough data
8.2
70
Not enough data
8.4
75
Not enough data
8.3
73
Not enough data
8.1
70
Not enough data
8.4
75
Not enough data
8.5
80
Not enough data
Platform
8.6
70
Not enough data
8.2
66
Not enough data
8.5
70
Not enough data
8.7
82
Not enough data
Security
7.8
59
Not enough data
8.5
75
Not enough data
8.5
69
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LogMeIn Resolve and Microsoft Teams Connector share no categories
Unique Categories
LogMeIn Resolve is categorized as Remote Monitoring & Management (RMM), Patch Management, Remote Support, Endpoint Management, Antivirus, Remote Desktop, Mobile Device Management (MDM), Service Desk, Unified Endpoint Management (UEM), and Endpoint Protection Platforms
Microsoft Teams Connector is categorized as ServiceNow Store Apps
Reviews
Reviewers' Company Size
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams Connector
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Computer Software
10.8%
Hospital & Health Care
7.1%
Construction
3.4%
Computer & Network Security
3.4%
Other
53.0%
Information Technology and Services
16.7%
Financial Services
16.7%
Computer Software
16.7%
Telecommunications
8.3%
Staffing and Recruiting
8.3%
Other
33.3%
Most Helpful Reviews
LogMeIn Resolve
Most Helpful Favorable Review
Verified User in Computer Software
Very reliable – it's always available and almost always works (there are few if any incidents where we cannot connect to a particular client). We have both clients and support staff on multiple versions of Windows and Mac OS X, GoToAssist works well with...
Most Helpful Critical Review
Anant J.
Verified User in Information Technology and Services
There is nothing to dislike. But at times it crashes, very rare though.
Microsoft Teams Connector
Most Helpful Favorable Review
Verified User in Telecommunications
I love how easy it is to use. Very user friendly
Most Helpful Critical Review
James A.
Verified User in Hospital & Health Care
There are plenty of problems as well. The first is the most basic: It's currently only for those who subscribe to the Business and Enterprise versions of Office 365, which leaves out a good chunk of the world. So it's not going to rival Slack, which has a...
Verified User in Computer Software
Very reliable – it's always available and almost always works (there are few if any incidents where we cannot connect to a particular client). We have both clients and support staff on multiple versions of Windows and Mac OS X, GoToAssist works well with...
Verified User in Telecommunications
I love how easy it is to use. Very user friendly
Anant J.
Verified User in Information Technology and Services
There is nothing to dislike. But at times it crashes, very rare though.
James A.
Verified User in Hospital & Health Care
There are plenty of problems as well. The first is the most basic: It's currently only for those who subscribe to the Business and Enterprise versions of Office 365, which leaves out a good chunk of the world. So it's not going to rival Slack, which has a...
Alternatives
Discussions
Is GoToAssist legitimate?
3 comments
CM
Sure is legit and it is a fantastic programRead more
How do I use GoToAssist remote?
1 comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
Microsoft Teams Connector has no discussions with answers
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