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- LogicMonitor-vs-SolarWinds Observability
Compare LogicMonitor and SolarWinds Observability 
At a Glance
Market Segments
Mid-Market (50.3% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
LogicMonitor
Star Rating
(602)4.5 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorSolarWinds Observability
Star Rating
(775)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SolarWinds ObservabilitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogicMonitor excels in Quality of Support with a score of 9.0, while SolarWinds Observability falls behind at 8.2. Reviewers mention that LogicMonitor's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that LogicMonitor's Multi-Site Monitoring feature is rated at 9.0, which is on par with SolarWinds Observability's 9.3. However, users on G2 highlight that LogicMonitor provides a more intuitive interface for managing multiple sites, enhancing user experience.
- Users say that LogicMonitor's Alerting capabilities are robust, scoring 9.0, while SolarWinds Observability leads slightly with 9.3. Reviewers mention that SolarWinds offers more customizable alert options, which can be beneficial for specific monitoring needs.
- G2 users report that LogicMonitor's Ease of Use is rated at 8.6, compared to SolarWinds Observability's 8.3. Users appreciate LogicMonitor's user-friendly dashboard, which simplifies navigation and monitoring tasks.
- Reviewers mention that LogicMonitor shines in Product Direction with a score of 9.2, indicating a strong commitment to future enhancements, while SolarWinds Observability's score of 8.1 suggests room for improvement in this area. Users appreciate LogicMonitor's proactive approach to feature updates.
- Users report that LogicMonitor's Performance Monitoring is rated at 8.9, closely matching SolarWinds Observability's 9.0. However, reviewers mention that LogicMonitor provides more detailed insights into performance metrics, which helps in identifying issues faster.
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Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
SolarWinds Observability
No pricing availableFree Trial
LogicMonitor
Free Trial is available
SolarWinds Observability
Free Trial is available
Ratings
Meets Requirements
9.0
455
8.8
622
Ease of Use
8.6
460
8.3
622
Ease of Setup
8.6
355
8.0
457
Ease of Admin
8.5
344
8.3
456
Quality of Support
9.0
450
8.2
567
Has the product been a good partner in doing business?
9.1
335
8.3
424
Product Direction (% positive)
9.2
429
8.1
590
Features by Category
Configuration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
182
9.2
17
9.0
195
9.3
17
9.0
191
9.3
14
8.0
188
9.1
15
8.9
183
9.2
15
8.2
171
8.9
14
Administration
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Security Policy Management (NSPM)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Network Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
226
9.0
63
9.0
234
8.9
63
7.7
208
8.0
56
8.8
217
8.8
59
Management
8.5
213
8.6
59
8.6
220
8.8
61
Feature Not Available
8.2
58
Monitoring
8.6
183
9.1
11
8.2
170
7.9
12
8.0
154
7.3
10
8.6
182
8.0
11
Administration
8.3
169
8.3
11
8.3
152
7.7
10
8.0
146
8.2
10
Analysis
8.1
178
8.9
12
8.5
190
8.9
12
7.8
141
7.8
10
Automation
Not enough data
7.8
10
Not enough data
7.1
7
Not enough data
7.5
8
Not enough data
8.0
10
Functionality
Not enough data
8.1
9
Not enough data
8.5
9
Not enough data
9.6
12
Not enough data
8.2
13
Incident Management
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
8.9
12
Functionality
7.7
24
Not enough data
7.6
24
Not enough data
8.7
27
Not enough data
Issue Resolution
8.2
28
Not enough data
8.3
29
Not enough data
8.3
30
Not enough data
Management
8.8
32
Not enough data
9.1
30
Not enough data
8.5
31
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.4
73
8.6
7
9.0
73
9.0
7
8.3
73
8.8
7
Monitoring and Management
7.7
65
8.1
7
8.3
68
8.8
7
8.8
69
9.2
8
Visibility
Not enough data
9.0
24
Not enough data
8.9
24
Not enough data
8.8
24
Monitoring and Management
Not enough data
8.6
23
Not enough data
8.1
23
Not enough data
8.5
24
Not enough data
8.8
24
Not enough data
9.2
17
Not enough data
9.0
16
Cloud environment support
Not enough data
8.0
17
Not enough data
7.8
17
Functionality
9.2
162
Not enough data
8.7
165
Not enough data
8.7
161
Not enough data
7.3
115
Not enough data
Management
8.6
170
Not enough data
8.5
172
Not enough data
8.5
162
Not enough data
8.9
173
Not enough data
Data Preparation
8.5
41
8.8
7
8.1
37
8.9
6
8.0
40
8.3
7
8.1
37
8.3
7
Analysis
8.3
42
7.8
6
8.3
41
7.8
6
8.5
41
8.8
7
8.3
41
8.7
9
8.8
43
9.1
9
8.2
37
8.6
6
Visualization
8.2
42
9.2
8
8.4
42
8.8
8
Monitoring
8.7
35
8.9
20
8.6
36
8.8
19
8.9
35
8.8
20
7.9
29
7.6
18
9.0
36
8.8
20
Response
8.7
34
8.8
20
8.8
36
8.8
20
8.1
30
7.6
18
Performance
8.6
36
7.8
20
8.4
35
8.5
16
Functionality
8.3
31
7.1
19
8.3
29
7.4
18
8.1
33
7.7
18
8.5
34
7.9
19
Alerts management
8.9
28
Not enough data
8.7
28
Not enough data
8.9
29
Not enough data
Monitoring
8.8
29
Not enough data
8.7
29
Not enough data
8.9
28
Not enough data
8.4
28
Not enough data
Automation
8.3
27
Not enough data
8.3
27
Not enough data
Analysis
8.8
29
Not enough data
8.5
28
Not enough data
8.9
29
Not enough data
9.0
28
Not enough data
Issue Resolution
8.8
28
Not enough data
8.6
28
Not enough data
8.4
29
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Management - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.8
20
Not enough data
8.9
21
Not enough data
Categories
Categories
Shared Categories
LogicMonitor and SolarWinds Observability are categorized as Enterprise Monitoring, AIOps Platforms, Website Monitoring, Cloud Infrastructure Monitoring, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), Network Monitoring, Log Monitoring, and Observability Solution Suites
Unique Categories
LogicMonitor is categorized as ServiceNow Store Apps
SolarWinds Observability is categorized as DDI Management Platform, Server Monitoring, Hardware Monitoring, Network Traffic Analysis (NTA), Unified Endpoint Management (UEM), Database Monitoring, Network Security Policy Management (NSPM), Digital Experience Monitoring (DEM), Remote Monitoring & Management (RMM), Network Automation Tools, Network Management Tools, IT Alerting, Mobile Application Management, Enterprise IT Management, Configuration Management, Mobile Device Management (MDM), and Observability Pipeline
Reviews
Reviewers' Company Size
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.9%
Computer Software
6.2%
Computer & Network Security
4.6%
Financial Services
4.4%
Telecommunications
3.5%
Other
47.3%
Information Technology and Services
22.7%
Hospital & Health Care
5.5%
Computer Software
5.4%
Telecommunications
5.0%
Financial Services
3.9%
Other
57.5%
Most Helpful Reviews
LogicMonitor
Most Helpful Favorable Review
Peter M.
Verified User in Computer Networking
This is an agentless system. You just need to install a collector in the network to start monitor everything. If your device or software is not monitored by defautl you can write your own, check the community for exchanging datasources or ask Logic Monitor...
Most Helpful Critical Review
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
SolarWinds Observability
Most Helpful Favorable Review
Verified User in Accounting
What I like best is their their customer service interface. They are very alert and it seems as if they are always in standby when needed! They are also very helpful and courteous! Love that about them.
Most Helpful Critical Review
Jonathan S.
Verified User in Hospitality
There was more configuration and monitoring of the tool than expected and we were not staffed to handle the load that created
Peter M.
Verified User in Computer Networking
This is an agentless system. You just need to install a collector in the network to start monitor everything. If your device or software is not monitored by defautl you can write your own, check the community for exchanging datasources or ask Logic Monitor...
Verified User in Accounting
What I like best is their their customer service interface. They are very alert and it seems as if they are always in standby when needed! They are also very helpful and courteous! Love that about them.
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
Jonathan S.
Verified User in Hospitality
There was more configuration and monitoring of the tool than expected and we were not staffed to handle the load that created
Discussions
What is LogicMonitor Software?
1 comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
What is the next version and when it is getting released?
2 comments
SI
2020.2.6 seems to have fixed a few major bugs and is pretty stable. Released in July 2021Read more
Can I monitor cloud applications?
2 comments
AS
It seems like there might be a misunderstanding. Could you please provide the text in the Unknown Language that you would like translated into English?Read more
Where can I find custom monitoring templates to import into Server & Application Monitor?
2 comments
SI
Thwack sites are helpful.Read more
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