G2 reviewers report that Smokeball excels in user satisfaction, boasting a significantly higher overall rating compared to PCLaw®. Users appreciate its intuitive design, which streamlines tasks and enhances efficiency, making it a favorite among small businesses.
Users say that PCLaw® offers a practical layout for managing time entries and billing, which is particularly beneficial for law firms. Reviewers highlight its ability to generate multiple client bills simultaneously, showcasing its effectiveness in handling billing tasks.
According to verified reviews, Smokeball's ease of use is a standout feature, with many users finding the platform extremely user-friendly and easy to navigate. This contrasts with PCLaw®, which has received mixed feedback regarding its setup and overall usability.
Reviewers mention that Smokeball provides exceptional support, with a high quality of customer service that users find responsive and helpful. In comparison, PCLaw® has been noted for having room for improvement in its support services.
G2 reviewers highlight that Smokeball's document automation features significantly reduce the time spent on administrative tasks, making it a powerful tool for managing files and documents. PCLaw®, while effective in billing, does not offer the same level of automation, which can lead to more manual processes.
Users report that PCLaw® integrates well with other software, such as Amicus Attorney, which enhances its functionality for some users. However, Smokeball's comprehensive features and user-centric design often make it the preferred choice for firms looking for an all-in-one solution.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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