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Best Bot Platforms

MM
Researched and written by Matthew Miller

Bot platforms are used to build and deploy interactive chatbots. Companies utilize these tools to create intelligent, conversational bots to interact with customers and help provide information to users.

These platforms provide development tools like frameworks and API toolsets for customizable bot creation. Therefore, code extensibility is critical to these platforms. The bots built on these platforms are typically scalable and, thus, capable of simultaneously operating across multiple communication channels and devices. They also provide maintenance features to combat issues that arise after publishing.

Many bot platforms are built on top of artificial intelligence softwareand machine learning (ML) software for advanced performance and analytics. They also utilize natural language processing (NLP) software to interpret text and interact with AI platforms.

To qualify for inclusion in the Bot Platforms category, a product must:

Support bot deployment capabilities
Offer bot development frameworks
Allow users to define behaviors and program responses
Provide users with tools for performing maintenance and updating published bots.
Be code extensible

Best Bot Platforms At A Glance

Leader:
Kore.AI
Kore.AI
Highest Performer:
Botpress
Botpress
Best Contender:
Microsoft Copilot Studio
Microsoft Copilot Studio
Most Niche:
Pega Platform
Pega Platform
Most Trending:
Botpress
Botpress
Show LessShow More
Best Contender:
Microsoft Copilot Studio
Microsoft Copilot Studio
Most Niche:
Pega Platform
Pega Platform
Most Trending:
Botpress
Botpress

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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174 Listings in Bot Platforms Available
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    G2 Score
Kore.AI
(388)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Bot Platforms software
View top Consulting Services for Kore.AI
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore,aI is a platform designed to create and deploy conversational AI solutions, with features such as user-friendly interface, advanced NLP, machine learning capabilities, and Gen AI features.
    • Reviewers appreciate the platform's ease of use, its ability to deliver high-quality conversational AI solutions, and the comprehensive training provided, which includes hands-on exercises and clear guidance from instructors.
    • Users reported issues with the platform's speed, with some finding it slow, and others experiencing bugs and glitches, particularly with the bookmark feature and the transition from version XO10 to XO11.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    175
    Features
    91
    Chatbot Development
    86
    Easy Creation
    65
    Integrations
    64
    Cons
    Usage Limitations
    43
    Learning Curve
    31
    Slow Performance
    31
    Software Bugs
    27
    Poor Documentation
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kore.AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,612 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore,aI is a platform designed to create and deploy conversational AI solutions, with features such as user-friendly interface, advanced NLP, machine learning capabilities, and Gen AI features.
  • Reviewers appreciate the platform's ease of use, its ability to deliver high-quality conversational AI solutions, and the comprehensive training provided, which includes hands-on exercises and clear guidance from instructors.
  • Users reported issues with the platform's speed, with some finding it slow, and others experiencing bugs and glitches, particularly with the bookmark feature and the transition from version XO10 to XO11.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
175
Features
91
Chatbot Development
86
Easy Creation
65
Integrations
64
Cons
Usage Limitations
43
Learning Curve
31
Slow Performance
31
Software Bugs
27
Poor Documentation
24
Kore.AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.8
8.8
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.4
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,612 Twitter followers
LinkedIn® Page
www.linkedin.com
1,104 employees on LinkedIn®
Drift
(1,251)4.4 out of 5
Optimized for quick response
2nd Easiest To Use in Bot Platforms software
View top Consulting Services for Drift
Save to My Lists
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Drift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    188
    Helpful
    163
    Features
    101
    Lead Generation
    87
    Chat Features
    75
    Cons
    Missing Features
    49
    Notification Issues
    40
    Inadequate Notifications
    31
    Learning Curve
    30
    Chat Management
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.7
    7.7
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,731 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
188
Helpful
163
Features
101
Lead Generation
87
Chat Features
75
Cons
Missing Features
49
Notification Issues
40
Inadequate Notifications
31
Learning Curve
30
Chat Management
28
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.8
8.8
Quality of Support
Average: 8.7
7.7
AI Text Generation
Average: 8.4
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,731 Twitter followers
LinkedIn® Page
www.linkedin.com
1,253 employees on LinkedIn®
Get a quote

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IBM watsonx Assistant
(325)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Enterprise
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM watsonx Assistant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    AI Integration
    10
    Efficiency
    10
    NLP Capabilities
    10
    Understanding
    10
    Cons
    Learning Curve
    9
    Expensive
    6
    Understanding Issues
    6
    Complexity
    5
    Difficult Learning
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM watsonx Assistant features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.8
    8.1
    Quality of Support
    Average: 8.7
    8.7
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Enterprise
  • 37% Small-Business
IBM watsonx Assistant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
AI Integration
10
Efficiency
10
NLP Capabilities
10
Understanding
10
Cons
Learning Curve
9
Expensive
6
Understanding Issues
6
Complexity
5
Difficult Learning
4
IBM watsonx Assistant features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.8
8.1
Quality of Support
Average: 8.7
8.7
AI Text Generation
Average: 8.4
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,653 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Read IBM watsonx Assistant Reviews
Qualified
(1,178)4.9 out of 5
1st Easiest To Use in Bot Platforms software
View top Consulting Services for Qualified
Save to My Lists
Entry Level Price:Starting at $3,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Qualified is a platform offering scalability, integrations, AI functionalities, and features for complex migration and request facilitation, with a focus on enhancing website chat conversions and meeting booking flows.
    • Users like the seamless Salesforce integration, customizable website experiences, and the ability to understand buying intent and prioritize accounts, along with the ease of implementation and integration with other platforms.
    • Reviewers experienced limitations in the reporting functionality, lack of intuitive areas in the dashboard, and issues with some features missing or not being enterprise-ready, along with occasional routing issues due to complex rules.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    264
    Helpful
    227
    Ease of Use
    198
    Customer Service
    182
    Features
    173
    Cons
    Learning Curve
    69
    Missing Features
    55
    Steep Learning Curve
    41
    Limited Features
    29
    Complexity
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.8
    9.9
    Quality of Support
    Average: 8.7
    9.3
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualified.com
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    635 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Qualified is a platform offering scalability, integrations, AI functionalities, and features for complex migration and request facilitation, with a focus on enhancing website chat conversions and meeting booking flows.
  • Users like the seamless Salesforce integration, customizable website experiences, and the ability to understand buying intent and prioritize accounts, along with the ease of implementation and integration with other platforms.
  • Reviewers experienced limitations in the reporting functionality, lack of intuitive areas in the dashboard, and issues with some features missing or not being enterprise-ready, along with occasional routing issues due to complex rules.
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
264
Helpful
227
Ease of Use
198
Customer Service
182
Features
173
Cons
Learning Curve
69
Missing Features
55
Steep Learning Curve
41
Limited Features
29
Complexity
25
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.8
9.9
Quality of Support
Average: 8.7
9.3
AI Text Generation
Average: 8.4
Seller Details
Seller
Qualified.com
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
635 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
Get a quote
Google Cloud Dialogflow
(133)4.4 out of 5
View top Consulting Services for Google Cloud Dialogflow
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Dialogflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Features
    26
    NLP Capabilities
    20
    Chatbot Development
    19
    Artificial Intelligence
    18
    Cons
    Cost
    15
    Usage Limitations
    15
    Expensive
    14
    Limitations
    12
    Limited Customization
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Dialogflow features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.8
    8.4
    Quality of Support
    Average: 8.7
    8.5
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,691,321 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Small-Business
  • 33% Enterprise
Google Cloud Dialogflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Features
26
NLP Capabilities
20
Chatbot Development
19
Artificial Intelligence
18
Cons
Cost
15
Usage Limitations
15
Expensive
14
Limitations
12
Limited Customization
10
Google Cloud Dialogflow features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.8
8.4
Quality of Support
Average: 8.7
8.5
AI Text Generation
Average: 8.4
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,691,321 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
Read Google Cloud Dialogflow Reviews
Botpress
(355)4.6 out of 5
6th Easiest To Use in Bot Platforms software
View top Consulting Services for Botpress
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botpress is a platform for building and implementing AI-powered chatbots, offering a range of features including a visual flow editor, AI agents, and integrations with other systems.
    • Reviewers frequently mention the ease of use, flexibility, and powerful AI features of Botpress, along with its helpful community support and learning resources such as video tutorials and a Discord channel.
    • Users mentioned challenges such as a steep learning curve for beginners, occasional UI changes, and issues with documentation and support for new features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Botpress Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    217
    Integrations
    118
    Features
    115
    Easy Integrations
    111
    Chatbot Development
    110
    Cons
    Learning Curve
    91
    Missing Features
    57
    Limited Features
    55
    Steep Learning Curve
    49
    AI Limitations
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botpress features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.8
    8.1
    Quality of Support
    Average: 8.7
    8.4
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botpress
    Company Website
    Year Founded
    2017
    HQ Location
    Quebec, QC
    Twitter
    @getbotpress
    2,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 79% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botpress is a platform for building and implementing AI-powered chatbots, offering a range of features including a visual flow editor, AI agents, and integrations with other systems.
  • Reviewers frequently mention the ease of use, flexibility, and powerful AI features of Botpress, along with its helpful community support and learning resources such as video tutorials and a Discord channel.
  • Users mentioned challenges such as a steep learning curve for beginners, occasional UI changes, and issues with documentation and support for new features.
Botpress Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
217
Integrations
118
Features
115
Easy Integrations
111
Chatbot Development
110
Cons
Learning Curve
91
Missing Features
57
Limited Features
55
Steep Learning Curve
49
AI Limitations
35
Botpress features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.8
8.1
Quality of Support
Average: 8.7
8.4
AI Text Generation
Average: 8.4
Seller Details
Seller
Botpress
Company Website
Year Founded
2017
HQ Location
Quebec, QC
Twitter
@getbotpress
2,501 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
LivePerson
(167)4.2 out of 5
Optimized for quick response
9th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

    Users
    No information available
    Industries
    • Internet
    • Retail
    Market Segment
    • 46% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LivePerson Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    10
    Ease of Use
    8
    Features
    7
    Customer Support
    6
    Efficiency
    5
    Cons
    Limited Features
    6
    Missing Features
    5
    Inadequate Reporting
    4
    Poor Reporting
    4
    Challenging Reporting
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LivePerson features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.8
    8.3
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LivePerson
    Company Website
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,888 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,469 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

Users
No information available
Industries
  • Internet
  • Retail
Market Segment
  • 46% Mid-Market
  • 38% Enterprise
LivePerson Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
10
Ease of Use
8
Features
7
Customer Support
6
Efficiency
5
Cons
Limited Features
6
Missing Features
5
Inadequate Reporting
4
Poor Reporting
4
Challenging Reporting
3
LivePerson features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.8
8.3
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.4
Seller Details
Seller
LivePerson
Company Website
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,888 Twitter followers
LinkedIn® Page
www.linkedin.com
1,469 employees on LinkedIn®
Get a quote
Twixor
(70)4.9 out of 5
3rd Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

    Users
    • Conference Producer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Twixor is a conversational AI platform that assists in building workflows, automating customer conversations, and integrating AI assistants across multiple communication channels.
    • Users frequently mention the ease of use, the ability to build powerful AI workflows without coding knowledge, the efficient billing management system, and the helpful customer service team.
    • Users reported occasional slowdowns when the server is under heavy load, a challenging initial setup process, a lack of beginner-friendly pop-ups, and difficulties in customizing the analytics dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Twixor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Features
    44
    Helpful
    31
    Automation
    30
    Easy Integrations
    30
    Cons
    Learning Curve
    24
    Steep Learning Curve
    14
    Difficult Learning
    11
    Limited Customization
    9
    Difficult Setup
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Twixor features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Ease of Use
    Average: 8.8
    9.6
    Quality of Support
    Average: 8.7
    8.6
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Twixor
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

Users
  • Conference Producer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Twixor is a conversational AI platform that assists in building workflows, automating customer conversations, and integrating AI assistants across multiple communication channels.
  • Users frequently mention the ease of use, the ability to build powerful AI workflows without coding knowledge, the efficient billing management system, and the helpful customer service team.
  • Users reported occasional slowdowns when the server is under heavy load, a challenging initial setup process, a lack of beginner-friendly pop-ups, and difficulties in customizing the analytics dashboard.
Twixor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Features
44
Helpful
31
Automation
30
Easy Integrations
30
Cons
Learning Curve
24
Steep Learning Curve
14
Difficult Learning
11
Limited Customization
9
Difficult Setup
7
Twixor features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.7
Ease of Use
Average: 8.8
9.6
Quality of Support
Average: 8.7
8.6
AI Text Generation
Average: 8.4
Seller Details
Seller
Twixor
Company Website
Year Founded
2019
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
Get a quote
Microsoft Copilot Studio
(46)4.4 out of 5
View top Consulting Services for Microsoft Copilot Studio
Save to My Lists
Entry Level Price:$1.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft Copilot Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chatbot Development
    9
    Ease of Use
    9
    Efficiency
    9
    Easy Integrations
    6
    Integrations
    4
    Cons
    Limited Customization
    4
    Chat Management
    2
    Expensive
    2
    Learning Curve
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Copilot Studio features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.7
    7.5
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,060,258 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 33% Small-Business
Microsoft Copilot Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chatbot Development
9
Ease of Use
9
Efficiency
9
Easy Integrations
6
Integrations
4
Cons
Limited Customization
4
Chat Management
2
Expensive
2
Learning Curve
2
Limited Features
2
Microsoft Copilot Studio features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.8
8.8
Quality of Support
Average: 8.7
7.5
AI Text Generation
Average: 8.4
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,060,258 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Read Microsoft Copilot Studio Reviews
Voiceflow
(56)4.7 out of 5
10th Easiest To Use in Bot Platforms software
View top Consulting Services for Voiceflow
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Voiceflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    31
    Customer Support
    23
    Helpful
    21
    Easy Integrations
    20
    Cons
    Missing Features
    11
    Usage Limitations
    9
    Complexity
    8
    Software Bugs
    8
    Complexity Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Voiceflow features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.7
    9.6
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Voiceflow
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @VoiceflowHQ
    6,817 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    85 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

Users
No information available
Industries
  • Computer Software
Market Segment
  • 61% Small-Business
  • 21% Enterprise
Voiceflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
31
Customer Support
23
Helpful
21
Easy Integrations
20
Cons
Missing Features
11
Usage Limitations
9
Complexity
8
Software Bugs
8
Complexity Issues
7
Voiceflow features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.8
8.8
Quality of Support
Average: 8.7
9.6
AI Text Generation
Average: 8.4
Seller Details
Seller
Voiceflow
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@VoiceflowHQ
6,817 Twitter followers
LinkedIn® Page
www.linkedin.com
85 employees on LinkedIn®
Haptik
(155)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

    Users
    • Product Manager
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Haptik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    29
    Ease of Use
    24
    Customer Support
    22
    Features
    22
    Customer Success
    11
    Cons
    Missing Features
    8
    AI Limitations
    7
    Bot Functionality
    6
    Complexity
    5
    Data Analytics Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Haptik features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.7
    6.5
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Haptik
    Year Founded
    2013
    HQ Location
    New York, US
    Twitter
    @haptik
    6,018 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    312 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

Users
  • Product Manager
Industries
  • Insurance
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 29% Enterprise
Haptik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
29
Ease of Use
24
Customer Support
22
Features
22
Customer Success
11
Cons
Missing Features
8
AI Limitations
7
Bot Functionality
6
Complexity
5
Data Analytics Issues
5
Haptik features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.8
8.8
Quality of Support
Average: 8.7
6.5
AI Text Generation
Average: 8.4
Seller Details
Seller
Haptik
Year Founded
2013
HQ Location
New York, US
Twitter
@haptik
6,018 Twitter followers
LinkedIn® Page
www.linkedin.com
312 employees on LinkedIn®
Read Haptik Reviews
Amazon Lex
(37)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Amazon Lex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    NLP Capabilities
    4
    Artificial Intelligence
    2
    Communication
    2
    Easy Integrations
    2
    Integrations
    2
    Cons
    Limited Language Support
    2
    Chatbot Limitations
    1
    Chat Functionality Issues
    1
    Expensive
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon Lex features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Use
    Average: 8.8
    8.7
    Quality of Support
    Average: 8.7
    7.8
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,233,435 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136,383 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 32% Small-Business
Amazon Lex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
NLP Capabilities
4
Artificial Intelligence
2
Communication
2
Easy Integrations
2
Integrations
2
Cons
Limited Language Support
2
Chatbot Limitations
1
Chat Functionality Issues
1
Expensive
1
Integration Issues
1
Amazon Lex features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Use
Average: 8.8
8.7
Quality of Support
Average: 8.7
7.8
AI Text Generation
Average: 8.4
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,233,435 Twitter followers
LinkedIn® Page
www.linkedin.com
136,383 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Read Amazon Lex Reviews
Rep AI
(56)4.9 out of 5
7th Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your webs

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rep AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Customer Engagement
    10
    AI Integration
    7
    Customer Success
    7
    Ease of Use
    7
    Cons
    Expensive
    3
    Limited Customization
    2
    Poor Customer Support
    2
    Data Analytics Issues
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rep AI features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.7
    9.5
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rep AI
    Year Founded
    2020
    HQ Location
    United States
    Twitter
    @TeamRepAI
    281 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your webs

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
Rep AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Customer Engagement
10
AI Integration
7
Customer Success
7
Ease of Use
7
Cons
Expensive
3
Limited Customization
2
Poor Customer Support
2
Data Analytics Issues
1
Learning Curve
1
Rep AI features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.7
9.5
AI Text Generation
Average: 8.4
Seller Details
Seller
Rep AI
Year Founded
2020
HQ Location
United States
Twitter
@TeamRepAI
281 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
Read Rep AI Reviews
Leena AI Autonomous Agent
(142)4.6 out of 5
11th Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leena AI's Autonomous Agent creates a frictionless experience for enterprises to bring their entire technology stack together without integrations to perform complex multi-app tasks in seconds. It eli

    Users
    • Inside sales specialist
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 72% Enterprise
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Leena AI is a platform that automates HR tasks and provides real-time responses to employee queries.
    • Reviewers appreciate the platform's ability to handle multiple queries with high accuracy, automate responses, and provide a user-friendly interface for HR-related queries.
    • Reviewers mentioned occasional system glitches, issues with APIs, and a desire for more customization in the bot's tone.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Leena AI Autonomous Agent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Helpful
    29
    Customer Support
    28
    Efficiency
    27
    HR Management
    16
    Cons
    Technical Issues
    9
    Reporting Issues
    6
    AI Limitations
    4
    Poor Understanding
    4
    Software Bugs
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Leena AI
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @LeenaAI_
    321 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    314 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leena AI's Autonomous Agent creates a frictionless experience for enterprises to bring their entire technology stack together without integrations to perform complex multi-app tasks in seconds. It eli

Users
  • Inside sales specialist
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 72% Enterprise
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Leena AI is a platform that automates HR tasks and provides real-time responses to employee queries.
  • Reviewers appreciate the platform's ability to handle multiple queries with high accuracy, automate responses, and provide a user-friendly interface for HR-related queries.
  • Reviewers mentioned occasional system glitches, issues with APIs, and a desire for more customization in the bot's tone.
Leena AI Autonomous Agent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Helpful
29
Customer Support
28
Efficiency
27
HR Management
16
Cons
Technical Issues
9
Reporting Issues
6
AI Limitations
4
Poor Understanding
4
Software Bugs
4
Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.4
Seller Details
Seller
Leena AI
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@LeenaAI_
321 Twitter followers
LinkedIn® Page
www.linkedin.com
314 employees on LinkedIn®
Read Leena AI Autonomous Agent Reviews
Gupshup
(54)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia,

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gupshup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    15
    Features
    9
    Helpful
    9
    Easy Integrations
    8
    Cons
    Dashboard Issues
    3
    Inadequate Reporting
    3
    Poor Interface Design
    3
    Poor Reporting
    3
    Complexity
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gupshup features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.8
    8.5
    Quality of Support
    Average: 8.7
    7.5
    AI Text Generation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gupshup
    Year Founded
    2004
    HQ Location
    San Francisco, US
    Twitter
    @gupshup
    3,039 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,331 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia,

Users
No information available
Industries
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 30% Enterprise
Gupshup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
15
Features
9
Helpful
9
Easy Integrations
8
Cons
Dashboard Issues
3
Inadequate Reporting
3
Poor Interface Design
3
Poor Reporting
3
Complexity
2
Gupshup features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.8
8.5
Quality of Support
Average: 8.7
7.5
AI Text Generation
Average: 8.4
Seller Details
Seller
Gupshup
Year Founded
2004
HQ Location
San Francisco, US
Twitter
@gupshup
3,039 Twitter followers
LinkedIn® Page
www.linkedin.com
1,331 employees on LinkedIn®
Read Gupshup Reviews
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