- Home
- ...
- Digital Adoption Platforms
- Learning Pool - OnScreen Guides
- Whatfix
- Learning Pool - OnScreen Guides-vs-Whatfix
Compare Learning Pool - OnScreen Guides and Whatfix 
Learning Pool - OnScreen Guides vs Whatfix
When assessing the two solutions, reviewers found Learning Pool - OnScreen Guides easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Learning Pool - OnScreen Guides meets the needs of their business better than Whatfix.
- When comparing quality of ongoing product support, reviewers felt that Whatfix is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Learning Pool - OnScreen Guides over Whatfix.
The support from OnScreen through learning how to create guides was extremely helpful in building the guides. Staff were friendly and made the learning process easy.
- Administration limitations - Simplicity can also be a drawback when expanding to cover other domains & applications
The WhatFix solution incorporates directly into Salesforce for a good user engagement. The support team is always available and willing to hop on a call to discuss any issues
We were promised a lot of features that weren’t as easy to use as they made it seem when we signed up.
The support from OnScreen through learning how to create guides was extremely helpful in building the guides. Staff were friendly and made the learning process easy.
The WhatFix solution incorporates directly into Salesforce for a good user engagement. The support team is always available and willing to hop on a call to discuss any issues
- Administration limitations - Simplicity can also be a drawback when expanding to cover other domains & applications
We were promised a lot of features that weren’t as easy to use as they made it seem when we signed up.
