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Compare KnowledgeOwl and eXo Platform 
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At a Glance
Market Segments
Mid-Market (47.5% of reviews)
Small-Business (38.5% of reviews)
Entry-Level Pricing
$100.00
Free
KnowledgeOwl
Star Rating
(121)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$100.00
Browse all 4 pricing planseXo Platform
Star Rating
(93)4.3 out of 5
Market Segments
Small-Business (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that KnowledgeOwl excels in its Quality of Support, scoring 9.7, while eXo Platform's support is rated lower at 8.6. Reviewers mention that KnowledgeOwl's support team is responsive and helpful, making it easier for users to resolve issues quickly.
- Reviewers mention that KnowledgeOwl's Ease of Use is rated at 9.1, which is higher than eXo Platform's 8.7. Users say that KnowledgeOwl's intuitive interface allows for a smoother onboarding experience, while eXo Platform can be more complex for new users.
- G2 users highlight KnowledgeOwl's superior Knowledge Base features, scoring 9.5 compared to eXo Platform's 9.2. Users report that KnowledgeOwl's searchable articles and self-service experience are particularly beneficial for quick access to information.
- Users on G2 note that eXo Platform shines in its Social Features, with a score of 9.5, while KnowledgeOwl lags behind at 7.7. Reviewers mention that eXo Platform's community-building tools and gamification elements foster better engagement among users.
- Reviewers mention that KnowledgeOwl's Content Editor is highly rated at 9.5, providing a user-friendly experience for creating and managing content, whereas eXo Platform's content management features are rated lower, leading to some frustration among users.
- Users report that KnowledgeOwl's Version Control feature, rated at 8.0, is less robust compared to eXo Platform's offerings, which are rated at 8.6. Reviewers mention that eXo Platform provides better tools for tracking document changes and collaboration.
Pricing
Entry-Level Pricing
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
eXo Platform
eXo Platform Community
Free
Free digital workplace software to build your project.
- https://trial.exoplatform.org/
Free Trial
KnowledgeOwl
Free Trial is available
eXo Platform
Free Trial is available
Ratings
Meets Requirements
9.1
117
8.4
80
Ease of Use
9.2
118
8.7
80
Ease of Setup
8.9
88
8.5
40
Ease of Admin
9.1
90
8.2
40
Quality of Support
9.7
111
8.6
68
Has the product been a good partner in doing business?
9.7
86
8.3
35
Product Direction (% positive)
9.6
117
8.8
77
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.6
43
Not enough data
8.4
43
Not enough data
8.8
44
Not enough data
7.0
39
Not enough data
6.8
38
Not enough data
9.6
42
Not enough data
Knowledge Dissemination
8.3
46
Not enough data
9.5
45
Not enough data
9.3
45
Not enough data
8.5
41
Not enough data
8.3
43
Not enough data
Feature Not Available
Not enough data
9.7
42
Not enough data
8.4
36
Not enough data
8.3
38
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
7
Not enough data
Self-Service Experience
9.5
29
Not enough data
9.4
29
Not enough data
6.9
23
Not enough data
8.6
21
Not enough data
Feature Not Available
Not enough data
Self-Service Platform
9.5
24
Not enough data
8.9
22
Not enough data
6.9
21
Not enough data
8.6
23
Not enough data
Agentic AI - Customer Self-Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
KnowledgeOwl and eXo Platform are categorized as Knowledge Base
Unique Categories
KnowledgeOwl is categorized as Customer Self-Service
eXo Platform is categorized as Enterprise Social Networking (ESN), Employee Intranet, and Employee Engagement
Reviews
Reviewers' Company Size
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eXo Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
10.8%
Internet
5.8%
Education Management
5.8%
Non-Profit Organization Management
4.2%
Other
51.7%
Information Technology and Services
36.6%
Computer Software
7.3%
Telecommunications
4.9%
Marketing and Advertising
3.7%
Writing and Editing
2.4%
Other
45.1%
Discussions
KnowledgeOwl has no discussions with answers
How can I try the product?
1 Comment
Official Response from eXo Platform
You can contact us to get a customized demo or a dedicated testing environment suited to your use cases.
You can also start by visiting our online community...Read more
Is your product cloud-based or on-premise?
1 Comment
Official Response from eXo Platform
You can install the product on-premise. Or, we can also host and manage your platform for you in the cloud. Both options are available for Enterprise,...Read more
Which services are included in the subscription price?
1 Comment
Official Response from eXo Platform
Support , maintenance, security advisory, cloud hosting as well as self-care services are included in the subscription price. Other services are purchased...Read more
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