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Compare Kixie PowerCall & SMS and RingEX 
Featured Products
At a Glance
Market Segments
Small-Business (83.6% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
Free Trial
$30.00 1 User Per Month
Kixie PowerCall & SMS
Star Rating
(862)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansRingEX
Star Rating
(1,266)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kixie PowerCall & SMS. Users appreciate the intuitive interface, noting that tasks like setting up call forwarding and voicemail greetings are straightforward, which enhances daily usability.
- Users say that Kixie PowerCall & SMS shines in its ease of setup, with many finding the onboarding process seamless and stress-free. One user highlighted how simple it was to get started, which can be a major advantage for teams looking to implement a new system quickly.
- According to verified reviews, RingEX offers robust customer support, with users praising the quality of assistance received. Reviewers noted that the online support is comprehensive and that phone support is excellent, making it easier to resolve issues when they arise.
- Reviewers mention that Kixie’s unique local dialer feature is a standout, allowing users to connect with contacts more effectively by changing the dialing number each time. This feature has been particularly beneficial for users needing to reach out to various clients without being flagged as spam.
- G2 reviewers highlight that while RingEX has a higher overall satisfaction score, Kixie PowerCall & SMS has a strong performance in specific areas like call quality and mobile access. Users have noted that Kixie’s mobile app is user-friendly, which is essential for teams that require flexibility in their communication tools.
- Users report that RingEX's admin portal is well-designed, making it easy for administrators to manage settings and user accounts. This ease of administration is a significant advantage for businesses that need to streamline their communication processes across multiple offices.
Pricing
Entry-Level Pricing
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Kixie PowerCall & SMS
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.3
743
8.8
1,048
Ease of Use
9.3
759
8.6
1,063
Ease of Setup
9.2
454
8.2
649
Ease of Admin
9.1
300
8.3
569
Quality of Support
9.6
737
8.0
951
Has the product been a good partner in doing business?
9.2
299
8.3
559
Product Direction (% positive)
9.4
750
7.9
1,030
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
8.8
71
Not enough data
9.1
77
Not enough data
8.9
72
Not enough data
Organization
9.0
49
Not enough data
9.0
73
Not enough data
9.3
81
Not enough data
Performance Analysis
9.5
76
Not enough data
9.5
82
Not enough data
Sales Analysis
9.4
68
Not enough data
9.2
71
Not enough data
Generative AI
9.2
36
Not enough data
9.5
35
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Not enough data
Repeatability and Reportability
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
Not enough data
AI and Automation
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Not enough data
Dialing Options
9.2
297
|
Verified
Not enough data
9.3
284
|
Verified
Not enough data
8.9
11
Not enough data
Agent Tools
8.7
256
|
Verified
Not enough data
8.8
269
|
Verified
Not enough data
9.6
318
|
Verified
Not enough data
Automation
9.0
259
|
Verified
Not enough data
9.0
254
|
Verified
Not enough data
9.0
251
Not enough data
Agentic AI - Auto Dialer
8.5
9
Not enough data
8.7
9
Not enough data
AI Capabilities - Auto Dialer
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Call Analytics
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Not enough data
Agent Performance Management
8.8
19
Not enough data
7.8
20
Not enough data
8.6
20
Not enough data
Generative AI
8.3
21
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
Not enough data
SMS Platform
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Not enough data
Agentic AI - SMS Marketing
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Channels
9.5
104
Not enough data
8.6
71
Not enough data
8.6
71
Not enough data
9.1
103
Not enough data
8.8
92
Not enough data
Generative AI
8.6
65
Not enough data
Functions
9.3
89
Not enough data
9.0
87
Not enough data
9.3
86
Not enough data
8.9
82
Not enough data
9.3
87
Not enough data
9.0
89
Not enough data
9.1
91
Not enough data
9.1
88
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
92
Not enough data
9.4
92
Not enough data
9.2
95
Not enough data
9.4
93
Not enough data
8.9
75
Not enough data
Collaboration Tools
Not enough data
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Meeting Coordination
Not enough data
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Software Type
Not enough data
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
8.9
86
8.2
204
8.6
96
9.0
237
9.1
95
8.7
222
9.2
103
9.1
232
9.1
99
8.7
221
9.0
88
8.6
213
9.1
92
8.8
220
Generative AI
8.0
75
Feature Not Available
Workforce Management
9.3
105
8.8
221
9.2
97
8.6
215
Call Center Infrastructure (CCI)
7.4
21
9.0
24
8.3
21
9.0
24
7.7
21
9.2
24
7.3
21
9.0
24
Administrative
9.4
108
8.8
225
9.2
107
8.7
223
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.4
93
Not enough data
9.0
99
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.2
83
Basic Communication
9.8
84
|
Verified
9.0
495
|
Verified
Feature Not Available
8.3
394
|
Verified
Feature Not Available
8.7
422
|
Verified
Feature Not Available
8.2
365
|
Verified
9.4
68
|
Verified
8.5
429
|
Verified
9.6
71
|
Verified
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Access
9.6
70
8.2
382
|
Verified
9.8
82
8.4
397
|
Verified
9.8
60
8.6
425
Advanced Features
9.5
66
8.3
444
9.6
62
|
Verified
8.4
406
|
Verified
9.8
81
9.1
463
|
Verified
Agentic AI - Sales Performance Management
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
Incentives
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Not enough data
Personalization
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Not enough data
Administrative
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Not enough data
Agentic AI - Outbound Call Tracking
8.1
9
Not enough data
8.1
9
Not enough data
Calling
9.7
331
Not enough data
9.3
267
Not enough data
9.5
300
Not enough data
9.6
326
Not enough data
9.4
11
Not enough data
Contacts
9.1
296
Not enough data
9.1
278
Not enough data
9.3
283
Not enough data
Insights
9.3
288
Not enough data
9.4
294
Not enough data
9.5
291
Not enough data
8.8
236
Not enough data
9.0
231
Not enough data
8.8
11
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Not enough data
Feedback
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Not enough data
Generative AI
8.3
32
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Categories
Categories
Shared Categories
Kixie PowerCall & SMS and RingEX are categorized as VoIP Providers and Call Center Infrastructure (CCI)
Unique Categories
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Auto Dialer, Sales Coaching, Outbound Call Tracking, Sales Performance Management, Contact Center, and Conversation Intelligence
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.5%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.7%
Other
70.3%
Discussions
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
How come we cannot add a phone number to our Hubspot integration after getting off the call?
1 Comment
Official Response from Kixie PowerCall & SMS
Kixie will automatically create a new contact and after the call you can merge the contacts. Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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