Compare Kixie PowerCall & SMS and Ring.io 
At a Glance
Market Segments
Small-Business (82.6% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
Free Trial
Free 1 user Per Month
Kixie PowerCall & SMS
Star Rating
(789)4.8 out of 5
Market Segments
Small-Business (82.6% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansRing.io
Star Rating
(60)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
Free 1 user Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ring.io excels in call analytics, particularly with features like call recording and call analysis, which received high ratings of 9.9 and 9.8 respectively. In contrast, Kixie PowerCall & SMS also offers strong call analytics but falls slightly behind with a rating of 9.6 for call recording.
- Reviewers mention that Kixie PowerCall & SMS shines in text messaging capabilities, especially with features like two-way text messaging rated at 9.4, while Ring.io's bulk SMS feature received a lower rating of 8.8, indicating a more robust offering from Kixie in this area.
- G2 users highlight that both platforms provide excellent ease of use, with both Ring.io and Kixie PowerCall & SMS achieving a perfect score of 9.3. However, users on G2 note that Ring.io's ease of setup is particularly praised, suggesting a smoother onboarding experience.
- Users say that Kixie PowerCall & SMS has a more comprehensive training and support system, with features like coaching materials rated at 9.1, compared to Ring.io's lower score of 7.8. This indicates that Kixie may provide better resources for user training and support.
- Reviewers mention that Ring.io's CRM integration is a standout feature, receiving a high rating of 9.6, which is crucial for users looking to streamline their sales processes. Kixie PowerCall & SMS, while also offering CRM integration, scored slightly lower at 9.1, suggesting that Ring.io may have a more seamless integration experience.
- Users report that Kixie PowerCall & SMS offers superior lead facilitation features, particularly in lead follow-up with a rating of 9.2, while Ring.io's corresponding feature scored 9.0. This indicates that Kixie may provide more effective tools for managing and nurturing leads.
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Pricing
Entry-Level Pricing
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Ring.io
Free
Free
1 user Per Month
Your forever-free account
- 1 user
- Power Dialer
- Voicemail Drop
Free Trial
Kixie PowerCall & SMS
Free Trial is available
Ring.io
Free Trial is available
Ratings
Meets Requirements
9.3
673
9.2
53
Ease of Use
9.3
686
9.3
52
Ease of Setup
9.1
383
9.1
29
Ease of Admin
9.1
270
9.4
24
Quality of Support
9.6
666
9.4
49
Has the product been a good partner in doing business?
9.2
269
9.4
24
Product Direction (% positive)
9.5
678
9.6
55
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
9.0
68
Not enough data
9.1
74
Not enough data
8.9
69
Not enough data
Organization
9.0
45
Not enough data
9.0
70
Not enough data
9.3
78
Not enough data
Performance Analysis
9.6
73
Not enough data
9.6
79
Not enough data
Sales Analysis
9.4
65
Not enough data
9.3
68
Not enough data
Generative AI
9.2
34
Not enough data
9.6
33
Not enough data
Integrated Workflows
9.2
133
Not enough data
9.1
127
Not enough data
9.6
166
Not enough data
9.0
130
Not enough data
9.6
162
Not enough data
8.9
119
Not enough data
9.2
131
Not enough data
Repeatability and Reportability
9.1
130
Not enough data
9.3
132
Not enough data
9.3
137
Not enough data
9.2
130
Not enough data
8.6
110
Not enough data
AI and Automation
9.0
119
Not enough data
8.8
114
Not enough data
8.9
111
Feature Not Available
9.0
105
Feature Not Available
8.7
105
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Dialing Options
9.2
273
|
Verified
9.3
22
|
Verified
9.3
260
|
Verified
9.6
19
|
Verified
9.2
239
Feature Not Available
Agent Tools
8.9
235
|
Verified
8.9
18
8.7
235
|
Verified
8.5
20
|
Verified
8.8
248
|
Verified
8.9
17
9.6
296
|
Verified
9.7
24
|
Verified
Automation
9.0
238
|
Verified
8.4
20
8.9
219
8.7
19
|
Verified
8.9
232
|
Verified
9.3
16
|
Verified
8.9
230
9.3
14
|
Verified
9.0
252
|
Verified
9.3
20
|
Verified
Call Analytics
9.9
15
Not enough data
9.4
14
Not enough data
9.8
15
Not enough data
9.8
15
Not enough data
Agent Performance Management
8.8
13
Not enough data
8.0
14
Not enough data
8.9
14
Not enough data
Generative AI
8.6
15
Not enough data
Text Messaging
8.8
75
Not enough data
9.4
86
Not enough data
8.8
72
Not enough data
9.3
77
Not enough data
8.8
62
Feature Not Available
8.6
69
Not enough data
9.4
86
Not enough data
9.1
77
Not enough data
SMS Platform
9.3
82
Not enough data
9.2
80
Not enough data
8.7
66
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
9.1
73
Not enough data
Channels
9.6
96
9.1
11
|
Verified
8.7
64
Feature Not Available
8.7
64
Feature Not Available
9.1
95
9.3
9
|
Verified
8.8
84
9.5
10
Generative AI
8.6
58
7.3
5
Functions
9.3
80
9.0
13
|
Verified
9.0
79
9.1
15
|
Verified
9.3
79
9.4
13
|
Verified
8.9
75
8.8
8
9.3
79
8.1
9
|
Verified
9.0
81
9.0
7
|
Verified
9.1
84
9.6
9
|
Verified
9.1
81
9.5
10
|
Verified
Administrative
9.2
85
8.5
16
|
Verified
9.4
84
9.2
14
|
Verified
9.3
88
9.0
17
|
Verified
9.5
86
9.1
9
|
Verified
8.9
68
Feature Not Available
Platform
9.2
61
Not enough data
8.9
71
Not enough data
9.3
70
Not enough data
9.5
78
Not enough data
9.3
74
Not enough data
9.4
63
Not enough data
9.5
67
Not enough data
Generative AI
8.6
49
Not enough data
Workforce Management
9.5
80
Not enough data
9.3
72
Not enough data
Administrative
9.5
82
Not enough data
9.5
82
Not enough data
Training
9.6
67
Not enough data
9.2
64
Not enough data
9.1
33
Not enough data
Feature Not Available
Not enough data
Feedback
9.6
60
Not enough data
9.7
58
Not enough data
9.6
55
Not enough data
9.4
62
Not enough data
9.5
64
Not enough data
9.2
64
Not enough data
9.3
57
Not enough data
Generative AI
8.3
26
Not enough data
Phone Number Management
Not enough data
9.4
15
Not enough data
8.6
14
Not enough data
8.9
16
Tracking
Not enough data
Feature Not Available
Not enough data
9.2
14
Not enough data
8.8
14
Analytics
Not enough data
9.6
19
Not enough data
9.7
19
Not enough data
9.5
16
Not enough data
8.2
14
Call Routing
Not enough data
9.2
14
Not enough data
8.9
16
Not enough data
8.4
15
Administration
Not enough data
8.2
13
Not enough data
8.9
14
Not enough data
9.0
16
Basic Communication
9.8
80
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
64
|
Verified
Not enough data
9.6
67
|
Verified
Not enough data
Access
9.6
66
Not enough data
9.7
78
Not enough data
9.7
56
Not enough data
Advanced Features
9.4
62
Not enough data
9.6
58
|
Verified
Not enough data
9.8
77
Not enough data
Calling
9.7
312
9.6
32
9.3
248
9.2
26
9.4
281
8.8
26
9.6
307
9.6
30
Contacts
9.1
277
9.3
28
9.1
259
9.2
26
9.3
264
9.1
25
Insights
9.3
270
9.2
27
9.4
276
9.0
31
9.5
273
9.1
29
8.8
218
8.6
23
9.0
213
7.9
19
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Incentives
8.6
56
Feature Not Available
8.8
62
Feature Not Available
Feature Not Available
Feature Not Available
8.9
66
Feature Not Available
Personalization
9.1
65
Feature Not Available
9.3
66
9.4
6
9.5
75
9.7
6
9.3
61
9.7
6
Administrative
9.5
74
9.7
6
9.3
57
Feature Not Available
9.2
56
9.7
6
Categories
Categories
Shared Categories
Kixie PowerCall & SMS and Ring.io are categorized as SMS Marketing, Sales Engagement, Auto Dialer, Outbound Call Tracking, Sales Performance Management, and Contact Center
Unique Categories
Kixie PowerCall & SMS is categorized as AI Sales Assistant, Sales Coaching, VoIP, Call Center Infrastructure (CCI), and Conversation Intelligence
Ring.io is categorized as Inbound Call Tracking and Email Tracking
Reviews
Reviewers' Company Size
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ring.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.6%
Marketing and Advertising
11.2%
Real Estate
9.8%
Insurance
8.5%
Computer Software
6.2%
Other
52.6%
Computer Software
25.0%
Marketing and Advertising
20.0%
Financial Services
8.3%
Information Technology and Services
6.7%
Real Estate
5.0%
Other
35.0%
Most Helpful Reviews
Kixie PowerCall & SMS
Most Helpful Favorable Review
Raymond James i.
Verified User in Real Estate
Very easy UI, does not require a learning curve, intuitive "click to call" Local presence function (OMGreat) recording of all calls with no drama easy history of calls , by number, or name, or call time, or...
Most Helpful Critical Review
Jason B.
Verified User in Hospitality
The Customer Service is really BAD. Before considering this product, be mindful that there are NO REFUNDS issued for any reason, even if you are unhappy with the product. I added an additional user to my team, but was surprised that the software did not...
Ring.io
Most Helpful Favorable Review
Zack C.
Verified User in Computer Software
I like that we could use their voicemail drop feature and the fact that it is super easy to get the call recording and easy to generate reports!
Most Helpful Critical Review
David M.
Verified User in Financial Services
Unprofessional and untrustworthy from the top. When our company was giving a presentation by the CEO of ring.io, Stan, we asked direct questions regarding processes for using their software. The question was when would we be able to deploy the voicemail...
Raymond James i.
Verified User in Real Estate
Very easy UI, does not require a learning curve, intuitive "click to call" Local presence function (OMGreat) recording of all calls with no drama easy history of calls , by number, or name, or call time, or...
Zack C.
Verified User in Computer Software
I like that we could use their voicemail drop feature and the fact that it is super easy to get the call recording and easy to generate reports!
Jason B.
Verified User in Hospitality
The Customer Service is really BAD. Before considering this product, be mindful that there are NO REFUNDS issued for any reason, even if you are unhappy with the product. I added an additional user to my team, but was surprised that the software did not...
David M.
Verified User in Financial Services
Unprofessional and untrustworthy from the top. When our company was giving a presentation by the CEO of ring.io, Stan, we asked direct questions regarding processes for using their software. The question was when would we be able to deploy the voicemail...
Discussions
What is the best way to avoid being confused with Spam with using the local presence feature?
1 comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
Do you offer a longer cord on the headset?
1 comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
How come we cannot add a phone number to our Hubspot integration after getting off the call?
1 comment
Official Response from Kixie PowerCall & SMS
Kixie will automatically create a new contact and after the call you can merge the contacts. Read more
What is Ring.io used for?
2 comments
Official Response from Ring.io
Ring.io is a tool that helps salespeople communicate better and sell more. It lets them make calls, send messages, and keep track of all these activities...Read more
Ring.io has no more discussions with answers
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