Compare Kixie PowerCall & SMS and Nooks 
At a Glance
Market Segments
Small-Business (82.5% of reviews)
Mid-Market (57.0% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Kixie PowerCall & SMS
Star Rating
(789)4.8 out of 5
Market Segments
Small-Business (82.5% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansNooks
Star Rating
(502)4.8 out of 5
Market Segments
Mid-Market (57.0% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NooksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kixie PowerCall & SMS excels in Call Recording with a score of 9.9, highlighting its reliability and clarity, while Nooks offers a slightly lower score of 9.5, indicating that some users find it less consistent in this area.
- Reviewers mention that Kixie’s CRM Integration is highly rated at 9.6, making it seamless for users to connect their existing systems, whereas Nooks, while still strong at 9.1, has been noted by users as having fewer integration options.
- G2 users highlight Kixie’s superior Lead Qualification feature with a score of 9.8, which reviewers say helps streamline their sales processes effectively, compared to Nooks’ score of 9.0, where users feel it could be more robust.
- Users on G2 report that Kixie’s Text Messaging capabilities, particularly Two-Way Text Messaging at 9.4, are praised for their ease of use, while Nooks, with a score of 9.2, is seen as slightly less intuitive in this aspect.
- Reviewers mention that Kixie’s Call Analytics features, especially Call Analysis at 9.8, provide valuable insights that help improve performance, whereas Nooks’ analytics tools, scoring 9.0, are perceived as less comprehensive.
- Users say that Kixie’s Quality of Support is exceptional, scoring 9.6, with many reviewers praising the responsiveness and helpfulness of the support team, while Nooks, with a score of 9.5, is also well-regarded but has fewer mentions of standout support experiences.
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Pricing
Entry-Level Pricing
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Nooks
No pricing availableFree Trial
Kixie PowerCall & SMS
Free Trial is available
Nooks
Free Trial is available
Ratings
Meets Requirements
9.3
668
9.4
457
Ease of Use
9.3
681
9.5
482
Ease of Setup
9.1
378
9.5
320
Ease of Admin
9.1
268
9.1
36
Quality of Support
9.6
661
9.5
424
Has the product been a good partner in doing business?
9.2
267
9.7
36
Product Direction (% positive)
9.5
673
9.9
467
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
9.0
68
Not enough data
9.1
74
Not enough data
8.9
69
Not enough data
Organization
9.0
45
Not enough data
9.0
70
Not enough data
9.3
78
Not enough data
Performance Analysis
9.6
73
Not enough data
9.6
79
Not enough data
Sales Analysis
9.4
65
Not enough data
9.3
68
Not enough data
Generative AI
9.2
34
Not enough data
9.6
33
Not enough data
Integrated Workflows
9.3
129
Not enough data
9.1
123
Not enough data
9.6
162
Not enough data
9.1
126
Not enough data
9.6
158
Not enough data
9.0
115
Not enough data
9.2
127
Not enough data
Repeatability and Reportability
9.0
126
Not enough data
9.3
128
Not enough data
9.3
133
Not enough data
9.2
126
Not enough data
8.6
106
Not enough data
AI and Automation
9.0
115
Not enough data
8.9
110
Not enough data
8.9
107
Not enough data
8.9
101
Not enough data
8.6
101
Not enough data
Generative AI
Feature Not Available
Not enough data
Dialing Options
9.2
269
|
Verified
9.2
378
9.4
256
|
Verified
9.1
374
9.2
235
8.9
368
Agent Tools
8.9
231
|
Verified
8.9
357
8.7
231
|
Verified
8.7
358
8.8
244
|
Verified
8.5
357
9.6
292
|
Verified
9.3
374
Automation
9.0
234
|
Verified
8.8
370
8.9
215
8.4
356
8.9
228
|
Verified
8.4
345
8.9
226
8.7
348
9.0
248
|
Verified
9.1
361
Call Analytics
9.9
15
Not enough data
9.4
14
Not enough data
9.8
15
Not enough data
9.8
15
Not enough data
Agent Performance Management
8.8
13
Not enough data
8.0
14
Not enough data
8.9
14
Not enough data
Generative AI
8.6
15
Not enough data
Visual Tools
Not enough data
7.8
187
Not enough data
7.9
185
Not enough data
7.8
181
Not enough data
7.8
180
Office Customization
Not enough data
7.9
189
Not enough data
7.8
188
Not enough data
8.1
187
Guest Tools
Not enough data
7.1
177
Not enough data
7.7
183
Not enough data
7.5
177
Collaboration Tools
Not enough data
8.9
197
Not enough data
8.1
184
Not enough data
8.8
188
Not enough data
7.1
178
Text Messaging
8.8
75
Not enough data
9.4
86
Not enough data
8.8
72
Not enough data
9.3
77
Not enough data
8.8
62
Not enough data
8.6
69
Not enough data
9.4
86
Not enough data
9.1
77
Not enough data
SMS Platform
9.3
82
Not enough data
9.2
80
Not enough data
8.7
66
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
73
Not enough data
Channels
9.6
95
Not enough data
8.7
63
Not enough data
8.8
63
Not enough data
9.2
94
Not enough data
8.8
83
Not enough data
Generative AI
8.6
57
Not enough data
Functions
9.3
79
Not enough data
9.1
78
Not enough data
9.4
78
Not enough data
9.0
74
Not enough data
9.4
78
Not enough data
9.0
80
Not enough data
9.1
83
Not enough data
9.1
80
Not enough data
Administrative
9.2
84
Not enough data
9.5
83
Not enough data
9.3
87
Not enough data
9.5
85
Not enough data
9.0
67
Not enough data
Platform
9.2
60
Not enough data
8.9
70
Not enough data
9.3
69
Not enough data
9.5
77
Not enough data
9.3
73
Not enough data
9.4
62
Not enough data
9.5
66
Not enough data
Generative AI
8.7
48
Not enough data
Workforce Management
9.5
79
Not enough data
9.3
71
Not enough data
Administrative
9.5
81
Not enough data
9.5
81
Not enough data
Training
9.6
67
Not enough data
9.2
64
Not enough data
9.1
33
Not enough data
Feature Not Available
Not enough data
Feedback
9.6
60
Not enough data
9.7
58
Not enough data
9.6
55
Not enough data
9.4
62
Not enough data
9.5
64
Not enough data
9.2
64
Not enough data
9.3
57
Not enough data
Generative AI
8.3
26
Not enough data
Basic Communication
9.8
79
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
63
|
Verified
Not enough data
9.6
66
|
Verified
Not enough data
Access
9.6
65
Not enough data
9.7
77
Not enough data
9.7
55
Not enough data
Advanced Features
9.5
61
Not enough data
9.6
57
|
Verified
Not enough data
9.8
76
Not enough data
Calling
9.7
310
9.5
253
9.3
246
8.8
240
9.4
279
9.2
246
9.6
305
9.5
249
Contacts
9.1
275
9.3
243
9.1
257
9.1
241
9.3
262
9.2
239
Insights
9.3
268
9.3
244
9.4
274
9.1
241
9.5
271
8.9
236
8.8
216
7.3
232
9.0
211
8.9
240
Incentives
8.6
56
Not enough data
8.8
62
Not enough data
Feature Not Available
Not enough data
8.9
66
Not enough data
Personalization
9.1
65
Not enough data
9.3
66
Not enough data
9.5
75
Not enough data
9.3
61
Not enough data
Administrative
9.5
74
Not enough data
9.3
57
Not enough data
9.2
56
Not enough data
Categories
Categories
Shared Categories
Kixie PowerCall & SMS and Nooks are categorized as Auto Dialer and Outbound Call Tracking
Unique Categories
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Performance Management, VoIP, Call Center Infrastructure (CCI), Contact Center, and Conversation Intelligence
Nooks is categorized as Virtual Workspaces
Reviews
Reviewers' Company Size
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.4%
Marketing and Advertising
11.3%
Real Estate
9.7%
Insurance
8.6%
Computer Software
6.2%
Other
52.7%
Computer Software
41.8%
Information Technology and Services
18.6%
Marketing and Advertising
4.8%
Human Resources
4.8%
Financial Services
3.8%
Other
26.2%
Most Helpful Reviews
Kixie PowerCall & SMS
Most Helpful Favorable Review
Raymond James i.
Verified User in Real Estate
Very easy UI, does not require a learning curve, intuitive "click to call" Local presence function (OMGreat) recording of all calls with no drama easy history of calls , by number, or name, or call time, or...
Most Helpful Critical Review
Jason B.
Verified User in Hospitality
The Customer Service is really BAD. Before considering this product, be mindful that there are NO REFUNDS issued for any reason, even if you are unhappy with the product. I added an additional user to my team, but was surprised that the software did not...
Nooks
Most Helpful Favorable Review
Verified User in Health, Wellness and Fitness
Love being able to hop into separate rooms, listen to recorded calls form teammates, and being able to choose either just audio or video features too.
Most Helpful Critical Review
Raymond James i.
Verified User in Real Estate
Very easy UI, does not require a learning curve, intuitive "click to call" Local presence function (OMGreat) recording of all calls with no drama easy history of calls , by number, or name, or call time, or...
Verified User in Health, Wellness and Fitness
Love being able to hop into separate rooms, listen to recorded calls form teammates, and being able to choose either just audio or video features too.
Jason B.
Verified User in Hospitality
The Customer Service is really BAD. Before considering this product, be mindful that there are NO REFUNDS issued for any reason, even if you are unhappy with the product. I added an additional user to my team, but was surprised that the software did not...
Discussions
Do you offer a longer cord on the headset?
1 comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
What would be the best way to import leads to hubspot to be used on kixie
1 comment
Official Response from Kixie PowerCall & SMS
The main thing to do is ensure you
1) upload the contacts with a phone number
2) make sure the phone number is a standard phone number field - not a...Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
Nooks has no discussions with answers
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