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At a Glance
Market Segments
Small-Business (87.5% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Starting at $249.00 1500 Contacts Per Month
Starting at $25.00
Keap
Star Rating
(9)4.0 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00 1500 Contacts Per Month
Learn more about KeapPipeline CRM
Star Rating
(946)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keap excels in its email marketing capabilities, particularly in "Automated Email Responses" and "Building and Personalizing Emails," where it received scores of 8.7 and 8.4 respectively. In contrast, Pipeline CRM's email marketing features are seen as less robust, with a lower score of 7.5 for "Email Marketing."
- Reviewers mention that Pipeline CRM shines in "Ease of Use" and "Ease of Setup," scoring 8.8 in both areas, making it a more user-friendly option for small businesses. Keap, on the other hand, received lower scores of 7.2 and 6.6, indicating a steeper learning curve for new users.
- G2 users highlight that Pipeline CRM offers superior "Quality of Support," with a score of 8.9, which is higher than Keap's score of 8.3. This suggests that users may find more responsive and helpful customer service with Pipeline CRM.
- Users on G2 report that Keap's "Sales Force Automation" features, particularly "Opportunity & Pipeline Management," scored 7.8, which is lower than Pipeline CRM's impressive score of 8.7. This indicates that Pipeline CRM may provide a more effective tool for managing sales opportunities.
- Reviewers mention that Keap's "Lead Management" features, especially "Lead Nurturing," scored 8.6, showcasing its strength in nurturing leads through the sales funnel. However, Pipeline CRM's overall lead management capabilities are slightly better, with a score of 8.6 for "Lead Management" and 8.4 for "CRM Lead Integration."
- Users say that while both products offer customization options, Pipeline CRM's "Customization" features received a higher score of 8.1 compared to Keap's 8.0. This suggests that users may find more flexibility in tailoring the software to their specific needs with Pipeline CRM.
Pricing
Entry-Level Pricing
Keap
Keap
Starting at $249.00
1500 Contacts Per Month
Say goodbye to feature-based plans. Get the entire Keap software platform starting at one low price — because serious growth requires serious software.
- 1,500 Contacts
- 2 Users
- 5 Proven Automations
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Free Trial
Keap
Free Trial is available
Pipeline CRM
Free Trial is available
Ratings
Meets Requirements
9.2
8
8.6
830
Ease of Use
7.7
8
8.9
833
Ease of Setup
8.3
8
8.8
385
Ease of Admin
Not enough data
8.9
376
Quality of Support
8.8
7
8.9
764
Has the product been a good partner in doing business?
Not enough data
9.1
368
Product Direction (% positive)
5.6
8
8.6
826
Features by Category
Sales Force Automation
8.9
6
|
Verified
8.7
644
|
Verified
Feature Not Available
Feature Not Available
8.6
6
|
Verified
8.7
634
|
Verified
9.0
5
|
Verified
8.4
649
|
Verified
Feature Not Available
7.8
393
|
Verified
8.0
5
|
Verified
8.1
457
|
Verified
8.0
5
|
Verified
7.6
313
|
Verified
7.7
5
|
Verified
7.8
347
|
Verified
9.3
5
|
Verified
8.2
424
|
Verified
Marketing Automation
8.9
6
|
Verified
7.5
368
|
Verified
8.9
6
|
Verified
7.6
362
|
Verified
8.9
6
|
Verified
8.6
495
|
Verified
8.3
5
|
Verified
7.5
321
|
Verified
Customer Support
8.7
5
8.4
377
|
Verified
8.3
5
8.5
398
8.3
5
8.4
419
8.0
5
8.3
329
|
Verified
8.0
5
8.3
329
|
Verified
Reporting & Analytics
8.7
5
|
Verified
8.1
597
|
Verified
8.6
6
|
Verified
8.3
635
|
Verified
7.3
5
7.8
474
|
Verified
Mobile & Social
7.3
5
7.6
276
|
Verified
7.3
5
7.5
264
|
Verified
7.3
5
|
Verified
7.6
416
|
Verified
Platform
Not enough data
8.2
293
|
Verified
Not enough data
8.1
276
|
Verified
Not enough data
8.4
303
|
Verified
Not enough data
8.3
79
Not enough data
7.7
61
Not enough data
7.9
246
|
Verified
Not enough data
8.9
304
|
Verified
Not enough data
8.1
133
|
Verified
Integration
Not enough data
8.4
277
|
Verified
Not enough data
7.9
188
|
Verified
Not enough data
7.3
167
|
Verified
Generative AI
Not enough data
8.2
17
Agentic AI - CRM
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.6
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Personalization
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Administrative
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.8
7
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Keap and Pipeline CRM are categorized as Sales Analytics and CRM
Unique Categories
Keap is categorized as SMS Marketing, Quote-to-Cash, Email Template Builder, Invoice Management, Landing Page Builders, Lead Scoring, Lead Capture, Email Tracking, Marketing Automation, and Insurance CRM
Pipeline CRM is categorized as Google Workspace for Sales and Sales Performance Management
Reviews
Reviewers' Company Size
Keap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
25.0%
Marketing and Advertising
25.0%
Professional Training & Coaching
12.5%
Leisure, Travel & Tourism
12.5%
Health, Wellness and Fitness
12.5%
Other
12.5%
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Alternatives
Discussions
Keap has no discussions with answers
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
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