The app has an excellent user experience and looks great, which is important when you need everyone in the company to embrace using it. You can tell that it’s been designed by people who come from a professional services background themselves as it’s...
They started out good for the price. Now their customer service is subpar, their product has not evolved well, and they are charging more. Non-responsive, non-customizable dashboard. They lock you into a contract and quote user agreement when you question...
I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...
The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...
The app has an excellent user experience and looks great, which is important when you need everyone in the company to embrace using it. You can tell that it’s been designed by people who come from a professional services background themselves as it’s...
I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...
They started out good for the price. Now their customer service is subpar, their product has not evolved well, and they are charging more. Non-responsive, non-customizable dashboard. They lock you into a contract and quote user agreement when you question...
The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...