While they have fantastic solutions the support team is always the most important part for me in considering a vendor. Kace does not disappoint in this area. On several occasions they have jumped in to help me out.
The agent can become non responsive on clients for "no reason". Maintaining the agents has to be a regular task. Support is challenging to work with, their response time is significantly longer than desirable.
One of the standout features of ManageEngine Endpoint Central is its centralized approach to patching and maintenance. Gone are the days of navigating through multiple tools and interfaces to ensure that all systems are up to date. This platform provides a...
Features intermittently stop working i.e - Created a group to push BitLocker encryption - suddenly no longer works. Remote Control is slow to connect and often does not connect. Remote Control often loses connection and then shows the remote computer as...
While they have fantastic solutions the support team is always the most important part for me in considering a vendor. Kace does not disappoint in this area. On several occasions they have jumped in to help me out.
One of the standout features of ManageEngine Endpoint Central is its centralized approach to patching and maintenance. Gone are the days of navigating through multiple tools and interfaces to ensure that all systems are up to date. This platform provides a...
The agent can become non responsive on clients for "no reason". Maintaining the agents has to be a regular task. Support is challenging to work with, their response time is significantly longer than desirable.
Features intermittently stop working i.e - Created a group to push BitLocker encryption - suddenly no longer works. Remote Control is slow to connect and often does not connect. Remote Control often loses connection and then shows the remote computer as...