Compare JumpCloud and Symantec PAM 
Featured Products
At a Glance
Market Segments
Mid-Market (53.5% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,784)4.5 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSymantec PAM
Star Rating
(22)3.6 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Symantec PAMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user experience, with many praising its intuitive interface and straightforward setup process. Users highlight that the platform is easy to deploy in IT environments, making it a preferred choice for managing access and endpoints.
- According to verified reviews, JumpCloud's overall satisfaction score significantly outshines Symantec PAM, reflecting a more favorable user experience. Reviewers appreciate its comprehensive features, such as Active Directory management and centralized access provisioning, which streamline IT operations.
- Users say that JumpCloud's support quality is notably high, with many mentioning responsive assistance and effective troubleshooting. In contrast, while Symantec PAM offers some level of support, it does not receive the same level of positive feedback, indicating potential areas for improvement.
- Reviewers mention that JumpCloud's ability to integrate seamlessly with both Windows and Mac systems enhances its usability. Users find the client installation process straightforward, which contrasts with Symantec PAM, where some users have noted challenges in managing multiple products separately.
- G2 reviewers highlight JumpCloud's robust security features, including multi-factor authentication and session recording, which are crucial for protecting sensitive data. While Symantec PAM also offers security measures, users feel that JumpCloud provides a more comprehensive and user-friendly approach to security management.
- According to recent user feedback, JumpCloud's continuous updates and feature enhancements keep it aligned with user needs, earning it a strong reputation for product direction. In comparison, Symantec PAM's recent reviews suggest a need for more innovation and responsiveness to user feedback.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Symantec PAM
No pricing availableFree Trial
JumpCloud
Free Trial is available
Symantec PAM
No trial information availableRatings
Meets Requirements
8.8
3,077
7.4
11
Ease of Use
9.0
3,109
7.7
11
Ease of Setup
8.8
2,869
7.3
8
Ease of Admin
9.0
2,685
6.7
8
Quality of Support
8.8
2,809
7.8
10
Has the product been a good partner in doing business?
9.0
2,549
7.5
8
Product Direction (% positive)
9.3
2,982
3.6
11
Features by Category
Authentication Options
9.1
1427
Not enough data
8.9
1373
Not enough data
9.1
1385
Not enough data
9.0
1353
Not enough data
8.9
1276
Not enough data
8.8
1204
Not enough data
Access Control Types
8.9
1302
Not enough data
8.9
1269
Not enough data
8.6
1235
Not enough data
8.4
1052
Not enough data
8.4
1115
Not enough data
Administration
8.8
1159
Not enough data
9.2
1326
Not enough data
9.1
1373
Not enough data
8.7
1328
Not enough data
8.8
1313
Not enough data
Platform
9.1
1315
Not enough data
8.8
1084
Not enough data
9.0
1231
Not enough data
8.5
1057
Not enough data
8.2
1231
Not enough data
8.4
1180
Not enough data
8.5
1119
Not enough data
User on/off Boarding
8.6
633
Not enough data
8.6
730
|
Verified
Not enough data
8.8
796
|
Verified
Not enough data
8.9
751
|
Verified
Not enough data
9.0
732
|
Verified
Not enough data
8.2
571
Not enough data
User Maintenance
8.9
788
|
Verified
Not enough data
8.5
725
|
Verified
Not enough data
8.5
647
|
Verified
Not enough data
Governance
8.0
579
Not enough data
8.3
634
|
Verified
Not enough data
Administration
8.1
750
|
Verified
Not enough data
7.4
577
Not enough data
8.6
757
|
Verified
Not enough data
8.3
623
|
Verified
Not enough data
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1341
Not enough data
8.9
1313
Not enough data
8.5
1231
Not enough data
8.3
1068
Not enough data
Administration
8.7
1201
Not enough data
8.7
1313
Not enough data
8.4
1110
Not enough data
8.5
1261
Not enough data
Functionality
9.0
1292
Not enough data
9.1
1288
Not enough data
8.9
1239
Not enough data
Scope
Feature Not Available
Not enough data
9.1
365
Not enough data
Security
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
350
Not enough data
Management
9.1
357
Not enough data
8.9
352
Not enough data
8.9
358
Not enough data
8.7
347
Not enough data
8.1
330
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
580
7.8
9
Feature Not Available
6.9
8
8.8
532
8.5
8
8.8
528
7.3
8
9.2
566
7.4
9
8.8
513
7.7
10
Functionality
9.2
551
8.0
9
9.2
547
8.0
10
8.6
471
8.5
9
8.6
437
7.5
8
9.1
537
8.1
9
9.0
529
8.1
9
8.7
489
7.6
9
8.3
81
7.8
9
8.9
474
8.7
10
8.7
442
8.0
9
Monitoring
8.7
517
7.9
8
8.6
535
7.1
8
Feature Not Available
7.3
8
Reporting
8.6
516
7.3
8
8.5
519
7.5
8
Functionality
8.8
907
Not enough data
8.8
941
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1047
Not enough data
9.2
1067
Not enough data
8.7
1024
Not enough data
8.8
996
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.0
1399
Not enough data
8.4
1201
Not enough data
9.1
1352
Not enough data
9.0
1349
Not enough data
9.2
1384
Not enough data
9.1
1340
Not enough data
Type
8.2
1063
Not enough data
9.0
1361
Not enough data
Reporting
8.4
1250
Not enough data
8.4
1288
Not enough data
8.5
161
Not enough data
8.4
162
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
157
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
161
Not enough data
8.7
159
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
581
Not enough data
8.1
560
Not enough data
8.0
538
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
584
Not enough data
7.8
515
Not enough data
Communication
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
556
Not enough data
8.8
548
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
562
Not enough data
8.9
561
Not enough data
Performance
8.5
566
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1069
Not enough data
Operating System
8.9
1125
Not enough data
8.7
1139
Not enough data
8.2
988
Not enough data
Management
8.5
1119
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1055
Not enough data
Security
8.8
1085
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Symantec PAM are categorized as Privileged Access Management (PAM)
Unique Categories
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Cloud Directory Services, Remote Support, Identity and Access Management (IAM), User Provisioning and Governance Tools, Single Sign-On (SSO), and SaaS Spend Management
Symantec PAM has no unique categories
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec PAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.5%
Computer Software
12.4%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.9%
Other
47.1%
Telecommunications
21.4%
Information Technology and Services
14.3%
Computer Software
14.3%
Consulting
7.1%
Oil & Energy
7.1%
Other
35.7%
Alternatives
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Symantec PAM has no discussions with answers
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