Compare JumpCloud and Symantec PAM 
At a Glance
Market Segments
Mid-Market (52.1% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
$9.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,050)4.5 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Entry-Level Pricing
$9.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSymantec PAM
Star Rating
(22)3.6 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Symantec PAMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that JumpCloud excels in "Ease of Use" with a score of 9.0, making it more user-friendly compared to Symantec PAM's score of 7.7. Reviewers mention that JumpCloud's intuitive interface simplifies user management and access control.
- Reviewers mention that JumpCloud's "Multi-Factor Authentication" feature is highly rated at 9.1, while Symantec PAM's is lower at 8.0. Users on G2 appreciate JumpCloud's seamless integration of MFA, enhancing security without complicating the user experience.
- G2 users highlight JumpCloud's superior "Centralized Management" capabilities, scoring 9.1 compared to Symantec PAM's 7.4. Users say that JumpCloud allows for easier administration of policies and user roles, streamlining operations significantly.
- Users report that JumpCloud's "Self-Service Password Reset" feature scores 8.9, which is notably higher than Symantec PAM's offerings. Reviewers mention that this functionality reduces the burden on IT support by empowering users to manage their own passwords.
- Reviewers mention that JumpCloud's "Automated Provisioning" feature is rated 8.8, while Symantec PAM's is slightly lower at 8.5. Users say that JumpCloud's automation capabilities significantly reduce the time spent on user onboarding and offboarding processes.
- Users on G2 report that JumpCloud's "Product Direction" score of 9.3 indicates a strong commitment to innovation and improvement, contrasting sharply with Symantec PAM's low score of 3.6. Reviewers mention that this suggests JumpCloud is more likely to evolve and adapt to future needs.
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Pricing
Entry-Level Pricing
JumpCloud
Entry Level
$9.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Symantec PAM
No pricing availableFree Trial
JumpCloud
Free Trial is available
Symantec PAM
No trial information availableRatings
Meets Requirements
8.8
2,401
7.4
11
Ease of Use
9.0
2,425
7.7
11
Ease of Setup
8.8
2,204
7.3
8
Ease of Admin
9.0
2,139
6.7
8
Quality of Support
8.8
2,176
7.8
10
Has the product been a good partner in doing business?
9.1
2,017
7.5
8
Product Direction (% positive)
9.3
2,309
3.6
11
Features by Category
Authentication Options
9.1
1060
Not enough data
8.9
1013
Not enough data
9.1
1019
Not enough data
9.0
1002
Not enough data
8.9
930
Not enough data
8.8
864
Not enough data
Access Control Types
8.9
949
Not enough data
8.9
921
Not enough data
8.6
889
Not enough data
8.4
716
Not enough data
8.6
784
Not enough data
Administration
8.8
816
Not enough data
9.2
982
Not enough data
9.1
1020
Not enough data
8.6
989
Not enough data
8.8
976
Not enough data
Platform
9.1
971
Not enough data
8.8
758
Not enough data
9.1
906
Not enough data
8.6
731
Not enough data
8.3
894
Not enough data
8.5
848
Not enough data
8.6
795
Not enough data
User on/off Boarding
8.6
485
Not enough data
8.6
585
|
Verified
Not enough data
8.8
650
|
Verified
Not enough data
8.8
600
|
Verified
Not enough data
9.1
585
|
Verified
Not enough data
8.3
427
Not enough data
User Maintenance
8.9
645
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.5
509
|
Verified
Not enough data
Governance
8.0
438
Not enough data
8.3
493
|
Verified
Not enough data
Administration
8.1
607
|
Verified
Not enough data
7.6
439
Not enough data
8.6
623
|
Verified
Not enough data
8.4
485
|
Verified
Not enough data
Access Control
8.9
954
Not enough data
8.9
928
Not enough data
8.5
844
Not enough data
8.4
691
Not enough data
Administration
8.7
821
Not enough data
8.7
928
Not enough data
8.5
742
Not enough data
8.5
889
Not enough data
Functionality
9.0
905
Not enough data
9.1
904
Not enough data
9.0
870
Not enough data
Scope
8.8
185
Not enough data
9.1
191
Not enough data
Security
8.4
189
Not enough data
8.1
180
Not enough data
8.8
180
Not enough data
Management
9.2
185
Not enough data
9.0
183
Not enough data
9.0
187
Not enough data
8.6
180
Not enough data
8.0
165
Not enough data
Administration
9.1
470
7.8
9
Feature Not Available
6.9
8
8.8
420
8.5
8
8.8
420
7.3
8
9.1
458
7.4
9
8.8
404
7.7
10
Functionality
9.2
438
8.0
9
9.2
432
8.0
10
8.7
359
8.5
9
8.6
325
7.5
8
9.1
426
8.1
9
9.0
417
8.1
9
8.7
377
7.6
9
Feature Not Available
7.8
9
8.9
363
8.7
10
8.6
329
8.0
9
Monitoring
8.7
403
7.9
8
8.6
422
7.1
8
8.3
350
7.3
8
Reporting
8.5
408
7.3
8
8.4
410
7.5
8
Functionality
8.8
634
Not enough data
8.8
672
Not enough data
7.9
518
Not enough data
8.0
510
Not enough data
Administration
9.0
769
Not enough data
9.2
795
Not enough data
8.6
755
Not enough data
8.8
734
Not enough data
8.2
513
Not enough data
Compliance
8.6
543
Not enough data
8.5
513
Not enough data
8.3
477
Not enough data
Functionality
9.0
1088
Not enough data
8.4
894
Not enough data
9.1
1036
Not enough data
8.9
1041
Not enough data
9.2
1075
Not enough data
9.1
1036
Not enough data
Type
8.2
771
Not enough data
9.1
1054
Not enough data
Reporting
8.4
949
Not enough data
8.4
982
Not enough data
Administration
8.4
353
Not enough data
8.0
341
Not enough data
7.9
319
Not enough data
8.1
344
Not enough data
8.2
317
Not enough data
8.1
324
Not enough data
Maintenance
8.8
357
Not enough data
7.9
300
Not enough data
Communication
8.0
303
Not enough data
7.1
289
Not enough data
7.2
278
Not enough data
7.5
292
Not enough data
Security
8.7
337
Not enough data
8.8
336
Not enough data
Device Support
8.4
329
Not enough data
9.0
341
Not enough data
9.0
340
Not enough data
Performance
8.4
347
Not enough data
Platform - Mobile Device Management (MDM)
8.7
709
Not enough data
Operating System
8.9
746
Not enough data
8.7
767
Not enough data
8.2
630
Not enough data
Management
8.4
756
Not enough data
8.3
706
Not enough data
8.4
646
Not enough data
8.3
634
Not enough data
8.5
705
Not enough data
Security
8.7
729
Not enough data
8.8
785
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Symantec PAM are categorized as Privileged Access Management (PAM)
Unique Categories
Symantec PAM has no unique categories
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec PAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.7%
Computer Software
12.2%
Financial Services
7.7%
Computer & Network Security
7.0%
Marketing and Advertising
2.9%
Other
48.5%
Telecommunications
21.4%
Information Technology and Services
14.3%
Computer Software
14.3%
Consulting
7.1%
Oil & Energy
7.1%
Other
35.7%
Most Helpful Reviews
JumpCloud
Most Helpful Favorable Review
Trevin T.
Verified User in Information Technology and Services
I like the ability to be able to handle all aspects of IT in 1 location. Handles MDM, SSO, Password Manager, Directory integrations, Users, and Devices. Has a lot of functionality for MSP and even more for small business owners. Allows a simple and...
Most Helpful Critical Review
Joshua G.
Verified User in Computer Software
The platform is buggy and support is awful! Their first tier support seems to be based largely in India and work Indian hours. That's not great for folks in the Western Hemisphere. Then, after reporting bugs in the platform with steps to reproduce each...
Symantec PAM
Most Helpful Favorable Review
Engg.Aftab k.
Verified User in Information Technology and Services
ITs virtual environment is best for any large or sensitive environment , best for virtual prevent the branches, controlling proactively enforcing security policies
Most Helpful Critical Review
Carlos S.
Verified User in Telecommunications
There are a lot of vulnerabilities on the appliance
Trevin T.
Verified User in Information Technology and Services
I like the ability to be able to handle all aspects of IT in 1 location. Handles MDM, SSO, Password Manager, Directory integrations, Users, and Devices. Has a lot of functionality for MSP and even more for small business owners. Allows a simple and...
Engg.Aftab k.
Verified User in Information Technology and Services
ITs virtual environment is best for any large or sensitive environment , best for virtual prevent the branches, controlling proactively enforcing security policies
Joshua G.
Verified User in Computer Software
The platform is buggy and support is awful! Their first tier support seems to be based largely in India and work Indian hours. That's not great for folks in the Western Hemisphere. Then, after reporting bugs in the platform with steps to reproduce each...
Carlos S.
Verified User in Telecommunications
There are a lot of vulnerabilities on the appliance
Alternatives
Discussions
What is JumpCloud used for?
8 comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
Do you want a copy?
4 comments
BB
The word "Good" is already in English. If you meant to provide a text in an unknown language for translation, please provide it.Read more
Can JumpCloud replace Active Directory?
3 comments
MA
Yes, it can. Like %90+ of companies, you don't need the complexities of AD.Read more
Symantec PAM has no discussions with answers
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