Compare JumpCloud and Microsoft Entra ID 
At a Glance
Market Segments
Mid-Market (52.1% of reviews)
Mid-Market (38.3% of reviews)
Entry-Level Pricing
$9.00 1 User Per Month
Free
JumpCloud
Star Rating
(3,047)4.5 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Entry-Level Pricing
$9.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudMicrosoft Entra ID
Star Rating
(788)4.5 out of 5
Market Segments
Mid-Market (38.3% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Entra ID excels in its "Multi-Factor Authentication" feature, scoring 9.5, which reviewers say provides a seamless and secure user experience compared to JumpCloud's score of 9.2.
- Reviewers mention that JumpCloud shines in "Ease of Use," with a score of 9.0, making it more user-friendly for administrators, while Microsoft Entra ID has a slightly lower score of 8.8 in this area.
- G2 users highlight the "Role Management" capabilities of Microsoft Entra ID, scoring 9.2, as superior for managing user permissions effectively, whereas JumpCloud's score of 8.8 indicates room for improvement.
- Users on G2 report that JumpCloud's "Approval Workflows" feature, with a score of 8.3, is less robust than Microsoft Entra ID's score of 9.0, which reviewers say allows for more efficient access management processes.
- Reviewers mention that Microsoft Entra ID's "Centralized Management" feature, scoring 9.3, provides a more cohesive administrative experience compared to JumpCloud's score of 9.1, making it easier to manage user identities across platforms.
- Users say that JumpCloud's "Self-Service Password Reset" feature, with a score of 8.9, is effective but still trails behind Microsoft Entra ID's higher score of 9.1, indicating a more streamlined process for users needing password assistance.
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Pricing
Entry-Level Pricing
JumpCloud
Entry Level
$9.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Microsoft Entra ID
Azure Active Directory Free
Free
The free edition of Azure AD is included with a subscription of a commercial online service such as Azure, Dynamics 365, Intune, Power Platform, and others.
- Partially Included: Authentication, single sign-on and multifactor authentication (MFA)
- Partially Included: Applications Access
- Partially Included: Authorization and Conditional Access
Free Trial
JumpCloud
Free Trial is available
Microsoft Entra ID
Free Trial is available
Ratings
Meets Requirements
8.8
2,402
9.1
622
Ease of Use
9.0
2,426
8.8
627
Ease of Setup
8.8
2,205
8.6
348
Ease of Admin
9.0
2,140
8.8
337
Quality of Support
8.8
2,177
8.7
564
Has the product been a good partner in doing business?
9.1
2,019
9.1
326
Product Direction (% positive)
9.3
2,310
9.4
603
Features by Category
Authentication Options
9.1
1061
8.9
201
8.9
1014
8.9
192
9.1
1020
9.3
193
9.0
1003
8.8
194
8.9
931
8.7
162
8.8
865
8.8
152
Access Control Types
8.9
950
8.9
183
8.9
921
8.9
182
8.6
890
9.0
182
8.4
717
8.8
160
8.6
785
8.7
159
Administration
8.8
817
8.8
180
9.2
983
9.0
190
9.1
1021
8.8
191
8.6
990
8.7
194
8.8
977
8.9
185
Platform
9.1
972
8.8
164
8.8
758
8.9
162
9.1
907
9.0
179
8.6
732
8.8
156
8.3
895
8.9
172
8.5
848
8.8
168
8.6
795
8.6
153
User on/off Boarding
8.6
484
9.0
67
|
Verified
8.6
585
|
Verified
8.8
69
|
Verified
8.8
650
|
Verified
9.1
75
|
Verified
8.8
600
|
Verified
9.2
73
|
Verified
9.1
584
|
Verified
9.1
74
|
Verified
8.3
426
8.9
65
|
Verified
User Maintenance
8.9
644
|
Verified
9.0
70
|
Verified
8.6
581
|
Verified
8.5
68
|
Verified
8.5
508
|
Verified
8.7
68
|
Verified
Governance
8.0
436
8.9
73
|
Verified
8.4
491
|
Verified
8.9
68
|
Verified
Administration
8.1
605
|
Verified
8.7
74
|
Verified
7.6
437
8.5
62
|
Verified
8.6
622
|
Verified
8.9
76
|
Verified
8.4
483
|
Verified
8.8
68
|
Verified
Authentication type
Not enough data
8.1
150
Not enough data
7.3
130
Not enough data
8.5
142
Not enough data
7.7
129
Not enough data
8.8
151
Not enough data
8.6
151
Not enough data
8.9
159
Not enough data
8.5
137
Functionality
Not enough data
8.9
159
Not enough data
8.6
155
Implementation
Not enough data
8.9
173
Not enough data
8.2
135
Not enough data
8.1
123
Access Control
8.9
955
9.1
165
8.9
929
8.7
159
8.5
845
8.8
150
8.4
692
8.7
146
Administration
8.7
822
8.6
152
8.7
929
8.7
163
8.5
742
8.7
149
8.6
890
8.7
156
Functionality
9.0
906
9.0
163
9.1
905
9.1
167
9.0
871
9.0
155
Scope
8.8
182
Not enough data
9.1
188
Not enough data
Security
8.5
186
Not enough data
8.2
177
Not enough data
8.8
177
Not enough data
Management
9.2
182
Not enough data
9.0
180
Not enough data
9.0
184
Not enough data
8.6
177
Not enough data
8.0
162
Not enough data
Administration
9.1
470
9.3
82
Feature Not Available
8.8
76
8.8
420
9.0
79
8.8
419
8.6
77
9.1
458
9.3
81
8.8
403
9.1
80
Functionality
9.2
438
9.5
81
9.2
432
9.4
81
8.7
360
9.1
70
8.6
324
9.0
76
9.1
426
9.4
81
9.0
417
9.3
82
8.7
376
9.0
79
Feature Not Available
Feature Not Available
8.9
363
9.2
75
8.6
328
9.2
75
Monitoring
8.7
402
9.3
81
8.6
421
9.2
81
8.3
349
9.1
76
Reporting
8.5
407
9.1
78
8.4
409
9.2
76
Functionality
8.8
632
Not enough data
8.8
670
Not enough data
7.9
516
Not enough data
8.0
508
Not enough data
Administration
9.0
767
Not enough data
9.2
793
Not enough data
8.6
753
Not enough data
8.8
732
Not enough data
8.3
510
Not enough data
Compliance
8.6
541
Not enough data
8.5
511
Not enough data
8.3
475
Not enough data
Functionality
Not enough data
8.6
81
Not enough data
8.8
88
Not enough data
9.1
108
Not enough data
7.6
96
Functionality
9.0
1088
9.0
216
8.4
893
8.8
184
9.1
1036
9.2
213
8.9
1041
8.8
207
9.2
1075
9.2
214
9.1
1036
9.2
213
Type
8.2
771
8.5
189
9.1
1054
9.3
209
Reporting
8.4
948
8.8
194
8.4
981
8.8
203
Administration
8.4
352
Not enough data
8.0
340
Not enough data
7.9
318
Not enough data
8.2
343
Not enough data
8.2
316
Not enough data
8.2
323
Not enough data
Maintenance
8.8
356
Not enough data
7.9
299
Not enough data
Communication
8.0
302
Not enough data
7.1
288
Not enough data
7.3
277
Not enough data
7.5
291
Not enough data
Security
8.7
336
Not enough data
8.8
335
Not enough data
Device Support
8.4
328
Not enough data
9.0
340
Not enough data
8.9
339
Not enough data
Performance
8.4
346
Not enough data
Platform - Mobile Device Management (MDM)
8.8
708
Not enough data
Operating System
8.9
745
Not enough data
8.7
766
Not enough data
8.2
629
Not enough data
Management
8.5
755
Not enough data
8.3
705
Not enough data
8.4
645
Not enough data
8.3
633
Not enough data
8.5
704
Not enough data
Security
8.7
728
Not enough data
8.8
784
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Microsoft Entra ID are categorized as Cloud Directory Services, Privileged Access Management (PAM), Identity and Access Management (IAM), User Provisioning and Governance Tools, and Single Sign-On (SSO)
Unique Categories
JumpCloud is categorized as Remote Support, Mobile Device Management (MDM), Unified Endpoint Management (UEM), and Password Policy Enforcement
Microsoft Entra ID is categorized as Passwordless Authentication and Multi-Factor Authentication (MFA)
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Entra ID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.7%
Computer Software
12.3%
Financial Services
7.6%
Computer & Network Security
7.0%
Marketing and Advertising
2.9%
Other
48.5%
Information Technology and Services
26.5%
Computer Software
9.4%
Computer & Network Security
6.7%
Financial Services
4.7%
Hospital & Health Care
2.9%
Other
49.7%
Most Helpful Reviews
JumpCloud
Most Helpful Favorable Review
Srithar S.
Verified User in Education Management
Jumpcloud is very helpful for administrators in their day-to-day work. I appreciate the password manager app, which allows me to store all my website passwords in one place. I also find the application-based login credentials and the easy login process...
Most Helpful Critical Review
Richard L.
Verified User in Broadcast Media
Support is terrible. 8 months to resolve an issue. Often one or two week replies even when I have been put onto someone senior. Asked for compensation - they stated leave and go elsewhere. Not exactly making you feel a valued customer. I'd avoid and go with...
Microsoft Entra ID
Most Helpful Favorable Review
Dev L.
Verified User in Non-Profit Organization Management
I am most impressed with its integration with Microsoft 365 where it supplies app and location information about the MFA request that is coming in so you don't just accept a request assuming it's from your own device when it's not. Backup and restore...
Most Helpful Critical Review
David L.
Verified User in Financial Services
There is no way to combine some users with MFA and some users with a standard authentification (We don't have all customer mobile phone). Sometimes the Azure Portal is not responding well : the website is slow and some tasks failed. Azure is providing...
Srithar S.
Verified User in Education Management
Jumpcloud is very helpful for administrators in their day-to-day work. I appreciate the password manager app, which allows me to store all my website passwords in one place. I also find the application-based login credentials and the easy login process...
Dev L.
Verified User in Non-Profit Organization Management
I am most impressed with its integration with Microsoft 365 where it supplies app and location information about the MFA request that is coming in so you don't just accept a request assuming it's from your own device when it's not. Backup and restore...
Richard L.
Verified User in Broadcast Media
Support is terrible. 8 months to resolve an issue. Often one or two week replies even when I have been put onto someone senior. Asked for compensation - they stated leave and go elsewhere. Not exactly making you feel a valued customer. I'd avoid and go with...
David L.
Verified User in Financial Services
There is no way to combine some users with MFA and some users with a standard authentification (We don't have all customer mobile phone). Sometimes the Azure Portal is not responding well : the website is slow and some tasks failed. Azure is providing...
Discussions
What is JumpCloud used for?
8 comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
Do you want a copy?
4 comments
BB
The word "Good" is already in English. If you meant to provide a text in an unknown language for translation, please provide it.Read more
Can JumpCloud replace Active Directory?
3 comments
MA
Yes, it can. Like %90+ of companies, you don't need the complexities of AD.Read more
Which is better Google Authenticator or Microsoft authenticator?
3 comments
SP
Microsoft AuthenticatorRead more
How good is Microsoft authenticator app?
4 comments
AW
Easy to add accounts and hassle free for every authentication promptRead more
Is Azure Active Directory SaaS or PaaS?
2 comments
SG
Azure Active Directory (Azure AD) is primarily a SaaS (Software-as-a-Service) offering provided by Microsoft as a cloud-based identity and access management...Read more
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