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Compare ISL Online and Splashtop Remote Access 
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At a Glance
Market Segments
Small-Business (51.3% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
$16.90
$8.25 1 User Per Month
ISL Online
Star Rating
(543)4.6 out of 5
Market Segments
Small-Business (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansSplashtop Remote Access
Star Rating
(488)4.8 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- According to verified reviews, Splashtop Remote Access stands out for its exceptional user experience, with many users appreciating the ability to connect to multiple screens seamlessly. One user noted, "I really appreciate being able to have three screens open at once," highlighting its effectiveness for multitasking.
- G2 reviewers report that ISL Online excels in ease of use, particularly for clients who do not need to install any software on their devices. Users have mentioned that it is "really simple to use" and integrates easily into their websites, making it a convenient choice for client support.
- Reviewers mention that Splashtop Remote Access offers a more affordable entry-level price compared to ISL Online, making it a more attractive option for small businesses looking to manage costs while still accessing robust remote access features.
- Users say that ISL Online provides solid customer support, with feedback indicating that it simplifies the support process for both the provider and the client. One user highlighted that customer support has been made "much easier," which can be crucial for businesses relying on timely assistance.
- According to verified reviews, Splashtop Remote Access has a higher overall satisfaction score, reflecting its strong performance in meeting user needs. Users have expressed that it mirrors their work environment effectively, making remote work feel seamless and familiar.
- G2 reviewers report that while both products offer good features, ISL Online has a slight edge in compliance and data security, with users noting its full GDPR compliance. This can be a significant factor for businesses that prioritize data protection in their operations.
Pricing
Entry-Level Pricing
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
ISL Online
Free Trial is available
Splashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
8.9
455
9.6
395
Ease of Use
9.3
488
9.7
399
Ease of Setup
9.1
426
9.4
282
Ease of Admin
9.0
374
9.6
238
Quality of Support
9.1
420
9.4
261
Has the product been a good partner in doing business?
9.1
358
9.6
221
Product Direction (% positive)
9.3
455
9.1
378
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
24
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Administration
9.0
338
9.0
70
8.6
338
8.9
70
8.3
315
8.0
67
8.8
337
9.3
69
8.7
317
8.4
67
8.8
329
8.8
70
Maintenance
8.8
326
8.3
68
7.8
288
8.4
65
Communication
7.7
313
8.5
68
6.9
276
6.2
64
6.9
271
6.1
64
7.8
290
6.8
65
Security
8.2
291
8.2
65
8.4
295
8.2
65
Device Support
7.7
301
8.2
67
8.3
313
8.4
68
8.3
310
8.3
67
Performance
8.0
292
8.2
66
Administration
8.7
247
9.0
217
8.2
228
8.9
154
8.1
232
Feature Not Available
8.3
229
8.3
146
8.6
231
8.5
151
8.7
261
9.3
224
8.6
254
9.2
221
Platform
8.5
245
9.3
211
7.9
239
8.7
202
8.1
228
Feature Not Available
9.1
254
9.5
245
Security
7.7
201
8.0
126
8.2
221
9.0
190
8.2
216
8.9
177
Categories
Categories
Shared Categories
ISL Online and Splashtop Remote Access are categorized as Remote Support and Remote Desktop
Unique Categories
ISL Online has no unique categories
Splashtop Remote Access is categorized as Screen Sharing
Reviews
Reviewers' Company Size
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer & Network Security
14.3%
Consulting
9.9%
Computer Software
8.4%
Computer Networking
3.6%
Other
47.1%
Accounting
10.5%
Information Technology and Services
9.1%
Computer Software
4.4%
Hospital & Health Care
3.8%
Retail
3.6%
Other
68.6%
Discussions
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
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