The pricing for website URLs is the best around and the process for signing up and setting up your URL is very intuitive. Their website interface is easy to understand and navigate even for a new user. I have found their customer service and support to be...
Sites had a fair number of outages. Customer support was abysmal... tickets were passed around the company like hot potatoes. Also encountered billing issues which were equally difficult to resolve.
Rackspace has hosting down to a science and you will agree once you start to use them. Lack of downtime (and the one downtime I experienced was promptly resolved, and a root cause analysis was provided).
They were innovative for awhile, but now they aren't. Numerous times our site has gone down when we've had an influx of traffic. It was my understanding that they could instantly scale, but every time we've had to scale to handle traffic we've had to take...
The pricing for website URLs is the best around and the process for signing up and setting up your URL is very intuitive. Their website interface is easy to understand and navigate even for a new user. I have found their customer service and support to be...
Rackspace has hosting down to a science and you will agree once you start to use them. Lack of downtime (and the one downtime I experienced was promptly resolved, and a root cause analysis was provided).
Sites had a fair number of outages. Customer support was abysmal... tickets were passed around the company like hot potatoes. Also encountered billing issues which were equally difficult to resolve.
They were innovative for awhile, but now they aren't. Numerous times our site has gone down when we've had an influx of traffic. It was my understanding that they could instantly scale, but every time we've had to scale to handle traffic we've had to take...