Compare Intuit Mailchimp Email Marketing and Salesforce Marketing Cloud Engagement 
At a Glance
Market Segments
Small-Business (71.7% of reviews)
Mid-Market (40.8% of reviews)
Entry-Level Pricing
$0.00
Starting at $1,250.00 Per Month
Intuit Mailchimp Email Marketing
Star Rating
(12,715)4.3 out of 5
Market Segments
Small-Business (71.7% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSalesforce Marketing Cloud Engagement
Star Rating
(1,770)4.0 out of 5
Market Segments
Mid-Market (40.8% of reviews)
Entry-Level Pricing
Starting at $1,250.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Marketing Cloud Engagement excels in integration capabilities, with a score of 9.5, allowing seamless connections with various platforms, while Intuit Mailchimp, with a score of 8.7, offers decent integration but lacks the breadth of partner applications that Salesforce provides.
- Reviewers mention that the ease of use is a strong point for Intuit Mailchimp, scoring 8.7, making it more accessible for small businesses, whereas Salesforce Marketing Cloud Engagement, with a score of 7.7, can be more complex and may require additional training for users.
- G2 users highlight the high-volume sending feature in both products, with Salesforce scoring 8.6 and Mailchimp slightly higher at 8.7, indicating that both platforms are capable of handling large email campaigns effectively, but Mailchimp may have a slight edge in user satisfaction.
- Users on G2 report that Salesforce Marketing Cloud Engagement shines in campaign automation with a score of 9.7, providing advanced features for automated workflows, while Mailchimp, scoring 8.3 in A/B testing, offers basic automation that may not meet the needs of more sophisticated marketers.
- Reviewers mention that the email and mobile preview feature in Intuit Mailchimp scores 8.9, which is higher than Salesforce's 8.2, indicating that Mailchimp provides a better user experience for testing email designs across devices.
- Users say that the quality of support is slightly better with Intuit Mailchimp, scoring 8.0 compared to Salesforce's 7.7, suggesting that Mailchimp may offer more responsive customer service, which is crucial for users needing immediate assistance.
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Pricing
Entry-Level Pricing
Intuit Mailchimp Email Marketing
Free
$0.00
Easily create email campaigns and learn more about your customers
- Email support for first 30 days
- Pre-built Email Templates
- 300+ Integrations
Salesforce Marketing Cloud Engagement
Pro
Starting at $1,250.00
Per Month
Personalized marketing automation with email solutions
- Email Marketing
- Content Creation
- Integration with Salesforce Sales Cloud
Free Trial
Intuit Mailchimp Email Marketing
Free Trial is available
Salesforce Marketing Cloud Engagement
No trial information availableRatings
Meets Requirements
8.7
10,952
8.3
1,316
Ease of Use
8.7
11,018
7.7
1,449
Ease of Setup
8.6
5,112
7.2
712
Ease of Admin
8.7
5,067
7.6
543
Quality of Support
8.0
8,325
7.7
1,244
Has the product been a good partner in doing business?
8.6
4,593
8.0
537
Product Direction (% positive)
7.8
10,699
7.5
1,269
Features by Category
Email Marketing
8.9
8582
|
Verified
8.2
922
|
Verified
8.3
8712
|
Verified
8.1
940
|
Verified
8.7
7800
|
Verified
8.6
916
|
Verified
8.7
8760
|
Verified
8.1
948
|
Verified
9.0
8633
|
Verified
8.6
954
|
Verified
8.6
8264
|
Verified
8.3
926
|
Verified
8.4
6339
|
Verified
8.2
791
|
Verified
8.4
1276
|
Verified
8.6
278
|
Verified
8.1
1046
|
Verified
8.5
188
Reporting & Analytics
8.3
4761
|
Verified
8.0
750
|
Verified
8.6
7611
|
Verified
8.1
884
|
Verified
Platform
8.7
3503
|
Verified
8.2
441
|
Verified
8.4
2419
|
Verified
8.1
341
8.9
3771
|
Verified
8.2
451
|
Verified
Generative AI
7.3
99
Feature Not Available
7.3
98
Feature Not Available
Integration
8.5
3362
|
Verified
8.0
426
|
Verified
8.3
2297
|
Verified
7.8
381
|
Verified
8.3
2106
|
Verified
8.1
361
|
Verified
8.2
500
|
Verified
8.8
167
|
Verified
8.4
619
|
Verified
8.5
160
|
Verified
8.3
475
|
Verified
8.4
149
|
Verified
Administration
8.1
61
Not enough data
7.6
51
Not enough data
8.1
53
Not enough data
8.3
52
Not enough data
8.1
54
Not enough data
7.8
54
Not enough data
Integrations
8.2
48
Not enough data
8.6
48
Not enough data
9.0
63
Not enough data
7.7
42
Not enough data
Platform
8.4
46
Not enough data
8.5
42
Not enough data
8.3
36
Not enough data
8.3
62
Not enough data
8.6
55
Not enough data
8.4
72
Not enough data
7.8
51
Not enough data
8.8
72
Not enough data
Diagnosis
8.3
448
Not enough data
8.5
492
Not enough data
8.4
153
Not enough data
8.6
533
Not enough data
Tracking
8.8
651
Not enough data
8.5
573
Not enough data
8.6
687
Not enough data
8.5
644
Not enough data
8.5
596
Not enough data
Reporting
8.8
703
Not enough data
8.6
550
Not enough data
8.7
572
Not enough data
8.5
526
Not enough data
Administration
Not enough data
9.6
19
Not enough data
9.3
19
Not enough data
8.5
19
Not enough data
8.9
20
Not enough data
9.0
19
Marketing
Not enough data
9.3
20
Not enough data
9.7
19
Not enough data
9.7
20
Not enough data
9.6
19
Campaigns
Not enough data
9.3
24
Not enough data
9.1
23
Not enough data
9.1
24
Not enough data
9.0
22
Not enough data
9.1
23
Analytics
Not enough data
9.3
23
Not enough data
9.2
22
Optimization
Not enough data
9.0
22
Not enough data
9.4
23
Not enough data
9.5
22
Not enough data
8.8
23
Grammar
8.5
14
Not enough data
9.0
14
Not enough data
8.6
14
Not enough data
Formatting
8.6
14
Not enough data
9.0
14
Not enough data
8.7
14
Not enough data
Content
9.0
14
Not enough data
8.7
14
Not enough data
8.6
14
Not enough data
Product Type
8.9
14
Not enough data
8.9
14
Not enough data
Generative AI
9.1
13
Not enough data
8.5
13
Not enough data
Templates
Not enough data
8.4
40
Not enough data
8.5
41
Not enough data
8.8
39
Not enough data
8.7
40
Edit
Not enough data
8.7
38
Not enough data
8.8
39
Not enough data
9.0
38
Logistics
Not enough data
9.1
39
Not enough data
8.1
38
Not enough data
8.6
40
Not enough data
8.6
40
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Text Messaging
Not enough data
9.4
20
Not enough data
8.7
22
Not enough data
8.9
21
Not enough data
8.9
20
Not enough data
8.8
20
Not enough data
8.4
22
Not enough data
9.2
21
Not enough data
8.9
22
SMS Platform
Not enough data
9.1
20
Not enough data
9.4
21
Not enough data
8.4
22
Not enough data
7.9
22
Not enough data
8.6
20
Not enough data
8.9
21
Platform Basics
7.7
13
Not enough data
7.2
15
Not enough data
8.5
14
Not enough data
8.5
17
Not enough data
7.9
15
Not enough data
Platform Data
8.6
17
Not enough data
8.5
16
Not enough data
8.7
15
Not enough data
Platform Basics
Not enough data
8.4
47
Not enough data
8.5
47
Not enough data
8.7
47
Not enough data
8.6
46
Not enough data
8.7
47
Content & Collaboration
Not enough data
9.3(won by default)
24
Not enough data
9.5(won by default)
23
Not enough data
9.1(won by default)
23
Not enough data
9.2(won by default)
23
Not enough data
9.3(won by default)
23
Not enough data
8.9(won by default)
22
Social Management
Not enough data
9.5(won by default)
25
Not enough data
8.8(won by default)
25
Not enough data
9.2(won by default)
24
Not enough data
9.2(won by default)
23
Not enough data
9.0(won by default)
22
Not enough data
9.2(won by default)
23
Not enough data
9.2(won by default)
17
Analysis
Not enough data
8.8
35
Not enough data
9.2
35
Not enough data
8.4
33
Not enough data
9.1
31
Campaigns
Not enough data
8.8
33
Not enough data
9.2
31
Not enough data
9.0
32
Not enough data
9.2
30
Not enough data
9.4
31
Not enough data
9.1
31
Engagement
Not enough data
8.9
30
Platform
Not enough data
9.2
31
Not enough data
9.1
32
Not enough data
8.8
32
Categories
Categories
Shared Categories
Intuit Mailchimp Email Marketing and Salesforce Marketing Cloud Engagement are categorized as Email Marketing
Unique Categories
Intuit Mailchimp Email Marketing is categorized as AI Writing Assistant, Email Deliverability, Transactional Email, and Email Testing
Salesforce Marketing Cloud Engagement is categorized as SMS Marketing, Push Notification, Email Template Builder, Customer Journey Mapping, Mobile Marketing, Location-Based Marketing, and Social Media Management
Reviews
Reviewers' Company Size
Intuit Mailchimp Email Marketing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Marketing Cloud Engagement
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.2%
Non-Profit Organization Management
5.8%
Information Technology and Services
4.8%
Computer Software
4.5%
Education Management
3.3%
Other
66.4%
Marketing and Advertising
14.0%
Information Technology and Services
7.3%
Computer Software
5.4%
Financial Services
5.3%
Non-Profit Organization Management
4.4%
Other
63.5%
Most Helpful Reviews
Intuit Mailchimp Email Marketing
Most Helpful Favorable Review
Shivani S.
Verified User in Consumer Electronics
I like the way that I can prepare promotional mails on mailchimp using already integrated mail templates within the mailchimp. It provides excellent service in terms of mail distribution and data entry during the process of mail preparing. I can automate my...
Most Helpful Critical Review
Christian K.
Verified User in Leisure, Travel & Tourism
Customer service does not know their own terms and conditions but seem to make stuff up on the fly. Even after I sent the T&Cs back to them they still answered with something else.
Salesforce Marketing Cloud Engagement
Most Helpful Favorable Review
Peter H.
Verified User in Accounting
Robust- scalable, handles millions of emails in a simultaneous burst. Reporting is silid, valuble, allows us to keep our delivery rate at 99% on average. Optout feature works reliably- working with multiple lists allows us to avoid duplicating emails. ...
Most Helpful Critical Review
Marisa M.
Verified User in Marketing and Advertising
Glitchy WYSIWYG Its WYSIWYG editor is glitchy and does not seem to wholly support any one browser meaning you may find yourself toggling between IE and Firefox to access different features. Limited SFDC Integration SFDC integration is limited. You can...
Shivani S.
Verified User in Consumer Electronics
I like the way that I can prepare promotional mails on mailchimp using already integrated mail templates within the mailchimp. It provides excellent service in terms of mail distribution and data entry during the process of mail preparing. I can automate my...
Peter H.
Verified User in Accounting
Robust- scalable, handles millions of emails in a simultaneous burst. Reporting is silid, valuble, allows us to keep our delivery rate at 99% on average. Optout feature works reliably- working with multiple lists allows us to avoid duplicating emails. ...
Christian K.
Verified User in Leisure, Travel & Tourism
Customer service does not know their own terms and conditions but seem to make stuff up on the fly. Even after I sent the T&Cs back to them they still answered with something else.
Marisa M.
Verified User in Marketing and Advertising
Glitchy WYSIWYG Its WYSIWYG editor is glitchy and does not seem to wholly support any one browser meaning you may find yourself toggling between IE and Firefox to access different features. Limited SFDC Integration SFDC integration is limited. You can...
Alternatives
Discussions
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