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At a Glance
Intermedia Unite
Intermedia Unite
Star Rating
(349)4.5 out of 5
Market Segments
Small-Business (79.1% of reviews)
Information
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plans
Nextiva
Nextiva
Star Rating
(3,243)4.5 out of 5
Market Segments
Small-Business (77.7% of reviews)
Information
Entry-Level Pricing
Starting at $20.00 1 User Per Month
Browse all 7 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Nextiva excels in its Call Management feature, scoring 9.3, which reviewers mention provides a seamless experience for handling incoming and outgoing calls effectively.
  • Reviewers mention that Intermedia Unite shines in Video Conferencing, with a score of 9.0, highlighting its high-quality video and user-friendly interface that enhances virtual meetings.
  • G2 users note that Nextiva's Voicemail to Email feature, rated at 9.1, is particularly beneficial for small businesses, allowing for efficient communication management.
  • Users on G2 report that Intermedia Unite's Automated Attendants feature, scoring 9.3, is highly praised for its ability to streamline call routing and improve customer service responsiveness.
  • Reviewers say that Nextiva's Conference Calls feature, with a score of 8.7, is reliable but could benefit from enhancements in user capacity compared to Intermedia Unite's higher score of 9.1.
  • Users report that Intermedia Unite's File Sharing capabilities, rated at 8.6, are robust, making collaboration easier, while Nextiva's score of 8.3 indicates room for improvement in this area.
Pricing
Entry-Level Pricing
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plans
Nextiva
Digital
Starting at $20.00
1 User Per Month
Browse all 7 pricing plans
Free Trial
Intermedia Unite
No trial information available
Nextiva
No trial information available
Ratings
Meets Requirements
9.1
304
9.0
2,602
Ease of Use
9.2
306
8.7
2,634
Ease of Setup
9.0
214
8.3
1,922
Ease of Admin
9.0
213
8.6
1,888
Quality of Support
8.9
269
9.0
2,588
Has the product been a good partner in doing business?
9.2
206
8.8
1,868
Product Direction (% positive)
8.8
293
8.3
2,490
Features by Category
Not enough data
8.4
2,164
Channels
Not enough data
9.3
133
Not enough data
8.1
122
Not enough data
7.8
121
Not enough data
8.2
125
Not enough data
8.1
117
Generative AI
Not enough data
Feature Not Available
Functions
Not enough data
8.6
120
Not enough data
8.5
121
Not enough data
8.7
121
Not enough data
8.1
120
Not enough data
8.1
119
Not enough data
8.2
122
Not enough data
8.3
119
Not enough data
8.2
115
Administrative
Not enough data
8.2
119
Not enough data
9.1
122
Not enough data
8.9
121
Not enough data
8.3
116
Not enough data
8.0
111
8.7
817
Not enough data
Collaboration Tools
8.6
155
|
Verified
Not enough data
8.5
25
Not enough data
Feature Not Available
Not enough data
8.5
26
|
Verified
Not enough data
8.8
22
Not enough data
Meeting Coordination
8.8
158
|
Verified
Not enough data
8.9
127
|
Verified
Not enough data
8.8
135
|
Verified
Not enough data
8.5
23
|
Verified
Not enough data
Software Type
7.9
95
|
Verified
Not enough data
8.9
23
|
Verified
Not enough data
9.2
28
|
Verified
Not enough data
Call Center Infrastructure (CCI)Hide 12 FeaturesShow 12 Features
Not enough data
8.6
6,122
Platform
Not enough data
8.0
431
Not enough data
8.6
630
Not enough data
8.6
549
Not enough data
8.9
656
Not enough data
8.8
571
Not enough data
8.3
466
Not enough data
8.6
569
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.7
572
Not enough data
8.7
533
Administrative
Not enough data
8.6
558
Not enough data
8.6
587
Not enough data
8.9
143
Basic Communication - Cloud PBX
Not enough data
9.3
15
Not enough data
8.7
14
Not enough data
9.3
14
Not enough data
7.9
12
Not enough data
8.3
14
Not enough data
9.0
15
Advanced Features - Cloud PBX
Not enough data
9.0
15
Not enough data
9.2
15
Not enough data
9.1
15
Not enough data
9.2
14
Basic Communication
9.6
114
|
Verified
9.2
1510
|
Verified
8.7
66
|
Verified
7.9
792
|
Verified
8.6
81
|
Verified
8.3
933
|
Verified
8.5
64
|
Verified
7.8
731
9.1
86
|
Verified
8.6
1045
|
Verified
9.5
101
|
Verified
9.2
1227
|
Verified
Access
Feature Not Available
8.0
804
Feature Not Available
8.1
795
8.9
68
8.5
929
|
Verified
Advanced Features
9.0
98
|
Verified
8.3
1064
|
Verified
9.2
93
|
Verified
8.6
1124
|
Verified
9.5
102
|
Verified
9.1
1362
8.9
301
8.7
1,067
Extensions
8.8
36
|
Verified
8.4
131
|
Verified
9.0
34
|
Verified
9.1
139
|
Verified
8.7
34
|
Verified
8.8
129
|
Verified
Features
9.4
38
9.1
155
|
Verified
8.7
32
8.7
130
8.7
31
|
Verified
8.3
121
|
Verified
9.1
33
|
Verified
8.9
136
|
Verified
9.0
34
|
Verified
8.4
126
|
Verified
8.4
29
|
Verified
Feature Not Available
Categories
Categories
Shared Categories
Intermedia Unite
Intermedia Unite
Nextiva
Nextiva
Intermedia Unite and Nextiva are categorized as VoIP and UCaaS Platforms
Unique Categories
Intermedia Unite
Intermedia Unite is categorized as Video Conferencing
Reviews
Reviewers' Company Size
Intermedia Unite
Intermedia Unite
Small-Business(50 or fewer emp.)
79.1%
Mid-Market(51-1000 emp.)
14.7%
Enterprise(> 1000 emp.)
6.2%
Nextiva
Nextiva
Small-Business(50 or fewer emp.)
77.7%
Mid-Market(51-1000 emp.)
21.1%
Enterprise(> 1000 emp.)
1.2%
Reviewers' Industry
Intermedia Unite
Intermedia Unite
Information Technology and Services
8.5%
Hospital & Health Care
6.5%
Financial Services
5.6%
Marketing and Advertising
5.3%
Real Estate
5.0%
Other
69.1%
Nextiva
Nextiva
Hospital & Health Care
5.9%
Insurance
5.6%
Construction
5.3%
Financial Services
4.5%
Real Estate
4.1%
Other
74.7%
Most Helpful Reviews
Intermedia Unite
Intermedia Unite
Most Helpful Favorable Review
Verified User in Religious Institutions
GR
Verified User in Religious Institutions

The system has been working quite well and we have had almost no complaints (although I believe we still use their older version which does not use the internet browser, because we had a lot of trouble with the newest - web-browser-based version - when we...

Most Helpful Critical Review
GH
Glenn H.
Verified User in Financial Services

SMS is our main communication method, and the service will not support SMS message attachments. We asked the sales rep about this before we tried the system out, only to find that we they either made an error, or purposely led us astray. The other major...

Nextiva
Nextiva
Most Helpful Favorable Review
Verified User in Automotive
GA
Verified User in Automotive

We’re plugging our gaps, removing inefficiencies and growing considerably as a result. There have been so many benefits but ultimately it’s been about maximizing what we have and we’re now best equip to do this with everything we have coming out of NextOS....

Most Helpful Critical Review
WD
Windy D.
Verified User in Public Relations and Communications

This service is glitchy and frustrating at EVERY turn. From the transfer of our numbers from our previous provider to the day-to-day functionality of the mobile app. There has hardly been a single week that has gone by where something has not gone wrong....

Alternatives
Intermedia Unite
Intermedia Unite Alternatives
RingEX
RingEX
Add RingEX
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
GoTo Connect
GoTo Connect
Add GoTo Connect
Vonage Business Communications
Vonage Business Communications
Add Vonage Business Communications
Nextiva
Nextiva Alternatives
3CX
3CX
Add 3CX
RingEX
RingEX
Add RingEX
8x8 Work
8x8 Work
Add 8x8 Work
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Discussions
Intermedia Unite
Intermedia Unite Discussions
How can I configure my phones so that they will work during a power outage with alternative power?
2 comments
Dean K.
DK
you can use a UPS locally or to back up the Switch the phone is plugged into. alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 comments
Dean K.
DK
you can text, but not currently automated with the Unite app.Read more
Monty the Mongoose crying
Intermedia Unite has no more discussions with answers
Nextiva
Nextiva Discussions
What does nextiva do?
3 comments
Steven C.
SC
The text appears to be in English and does not require translation. It refers to "Phone Systems for business," which suggests a topic related to...Read more
What is VoIP feature?
3 comments
Jorge B.
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 comments
Jeremy B.
JB
Hi Vicky, Thanks for reaching out. Great Question! Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more