Compare Insightly CRM and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (73.1% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
$25.00 1 User Per Month
Insightly CRM
Star Rating
(920)4.2 out of 5
Market Segments
Small-Business (73.1% of reviews)
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(23,272)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Opportunity & Pipeline Management with a score of 8.7, while Insightly CRM trails slightly behind at 8.2. Reviewers mention that Salesforce's robust features allow for better tracking and management of sales opportunities.
- Reviewers mention that Salesforce Sales Cloud offers superior Lead Management capabilities, scoring 8.5 compared to Insightly's 8.1. Users on G2 appreciate Salesforce's advanced lead qualification and follow-up features, which streamline the sales process.
- Users say that Salesforce's Customer Support features, including Case Management and a dedicated support portal, score higher (8.3) than Insightly's (7.8). Reviewers highlight the effectiveness of Salesforce's support in resolving issues quickly.
- G2 users report that Salesforce Sales Cloud provides better Integrations, particularly with tools like MS Teams and Zoom, scoring 8.8 compared to Insightly's 7.9. Reviewers mention that these integrations enhance collaboration and communication within teams.
- Reviewers mention that Insightly CRM shines in Ease of Use with a score of 8.4, slightly higher than Salesforce's 8.1. Users appreciate Insightly's intuitive interface, making it easier for small businesses to adopt and utilize the software effectively.
- Users on G2 report that Salesforce Sales Cloud's Customization options are more extensive, scoring 8.5 compared to Insightly's 7.9. Reviewers highlight the ability to tailor the platform to specific business needs, which is a significant advantage for larger organizations.
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Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Insightly CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.2
777
8.8
13,128
Ease of Use
8.4
782
8.1
16,045
Ease of Setup
8.3
338
7.8
7,175
Ease of Admin
8.5
333
7.9
4,139
Quality of Support
8.0
665
8.1
11,414
Has the product been a good partner in doing business?
8.5
318
8.3
4,101
Product Direction (% positive)
8.0
752
8.2
12,805
Features by Category
Sales Force Automation
8.5
610
|
Verified
8.8
9094
|
Verified
Feature Not Available
8.2
6044
|
Verified
8.2
585
|
Verified
8.7
8822
|
Verified
8.1
613
|
Verified
8.3
9083
|
Verified
7.5
339
|
Verified
8.0
6971
|
Verified
8.0
442
|
Verified
8.2
7267
|
Verified
7.5
328
|
Verified
8.0
6411
|
Verified
7.6
338
|
Verified
8.1
6309
|
Verified
8.0
412
|
Verified
8.3
7065
|
Verified
Marketing Automation
7.6
396
|
Verified
7.9
6328
|
Verified
Feature Not Available
8.1
6651
|
Verified
8.1
513
|
Verified
8.5
7671
|
Verified
7.5
329
|
Verified
7.9
5095
Customer Support
7.8
383
8.3
6478
|
Verified
7.8
388
8.1
6056
|
Verified
7.9
448
8.2
6452
|
Verified
7.6
314
|
Verified
8.0
5173
|
Verified
7.8
350
8.2
5666
|
Verified
Reporting & Analytics
7.9
516
|
Verified
8.5
8612
|
Verified
7.9
539
|
Verified
8.5
8799
|
Verified
7.6
377
|
Verified
8.2
7111
|
Verified
Mobile & Social
7.8
346
|
Verified
7.9
5305
|
Verified
7.8
342
|
Verified
7.8
4936
|
Verified
7.8
406
|
Verified
7.7
5785
|
Verified
Platform
7.9
308
|
Verified
8.5
3280
|
Verified
8.1
303
|
Verified
8.5
3286
|
Verified
8.4
314
|
Verified
8.6
3310
|
Verified
8.0
208
|
Verified
8.3
2594
|
Verified
7.3
81
8.5
2869
|
Verified
7.6
243
|
Verified
8.1
2897
|
Verified
8.3
314
|
Verified
8.7
3296
|
Verified
7.6
208
|
Verified
8.1
2737
Integration
8.0
281
|
Verified
8.5
2335
|
Verified
7.7
230
|
Verified
8.5
2791
|
Verified
7.3
219
|
Verified
8.5
2638
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
242
Not enough data
8.8
262
Not enough data
8.7
284
Not enough data
8.6
261
Organization
Not enough data
8.9
320
Not enough data
8.8
312
Not enough data
8.8
305
Performance Analysis
Not enough data
8.4
255
Not enough data
8.8
277
Sales Analysis
Not enough data
8.4
256
Not enough data
8.7
270
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.7
407
Not enough data
8.5
397
Not enough data
8.0
356
Not enough data
8.0
351
Not enough data
8.9
406
Not enough data
8.4
355
Not enough data
8.6
370
Repeatability and Reportability
Not enough data
8.4
371
Not enough data
8.7
390
Not enough data
8.7
386
Not enough data
8.3
373
Not enough data
7.6
307
AI and Automation
Not enough data
8.5
353
Not enough data
8.4
362
Not enough data
8.2
322
Not enough data
7.9
325
Not enough data
7.7
307
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.7
118
Not enough data
8.5
122
Not enough data
8.6
117
Not enough data
8.9
117
Agent Performance Management
Not enough data
8.6
127
Not enough data
8.6
111
Not enough data
8.7
127
Generative AI
Not enough data
Feature Not Available
Revenue Sourcing and Forecasting
Not enough data
8.2
28
Not enough data
8.1
28
Not enough data
8.6
28
Not enough data
8.6
28
Not enough data
8.3
28
Not enough data
8.2
23
Not enough data
8.0
23
CRM Data Enrichment
Not enough data
8.0
29
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
7.9
29
Not enough data
8.5
23
Account Management
Not enough data
7.9
29
Not enough data
7.8
29
Not enough data
7.6
29
Not enough data
8.3
28
Not enough data
8.3
23
Not enough data
8.1
23
Integrations
Not enough data
8.1
120
Not enough data
8.5
121
Not enough data
8.0
121
Not enough data
8.0
119
Not enough data
8.8
121
Branding & Customizatio
Not enough data
8.1
117
Not enough data
8.2
120
Not enough data
8.3
118
Automatic Rules & Configurations
Not enough data
8.3
119
Not enough data
8.3
119
Not enough data
7.9
122
Generative AI
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.3
103
Not enough data
8.5
95
Not enough data
8.4
100
Not enough data
8.6
100
Not enough data
8.5
99
Not enough data
8.7
98
Not enough data
8.0
96
Territory Management - Sales Planning
Not enough data
8.6
97
Not enough data
8.4
102
Quota & Capacity Management - Sales Planning
Not enough data
8.3
98
Not enough data
8.3
106
Not enough data
8.2
99
Data Sourcing
8.3
31
8.5
859
8.6
39
8.7
890
8.4
31
8.3
794
8.8
36
8.7
918
8.0
32
8.6
855
Predictive Analytics
8.1
33
8.4
835
8.1
34
8.6
851
8.2
29
8.1
750
8.0
31
8.3
792
Sales Management
8.5
34
8.7
881
8.1
27
8.1
757
8.9
29
8.6
874
8.8
36
8.8
942
Content Management
Not enough data
8.3
308
Not enough data
8.1
298
Not enough data
8.2
283
Not enough data
8.5
274
Not enough data
8.2
292
Analytics
Not enough data
8.7
298
Not enough data
8.4
297
Not enough data
8.4
181
Not enough data
8.3
306
Presentation
Not enough data
7.4
172
Not enough data
7.3
172
Not enough data
7.2
163
Training
Not enough data
8.8
232
Not enough data
8.8
225
Not enough data
8.5
186
Not enough data
8.4
222
Feedback
Not enough data
8.7
214
Not enough data
8.6
211
Not enough data
8.5
191
Not enough data
8.6
181
Not enough data
8.8
205
Not enough data
8.8
206
Not enough data
8.7
178
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.9
379
Not enough data
8.9
383
Not enough data
8.6
365
Discovery
Not enough data
8.9
386
Not enough data
8.6
381
Not enough data
8.6
363
Management
Not enough data
8.5
353
Not enough data
8.7
371
Platform
Not enough data
8.6
363
Not enough data
8.6
363
Calling
Not enough data
8.6
137
Not enough data
8.4
131
Not enough data
8.8
140
Not enough data
8.7
136
Contacts
Not enough data
8.8
132
Not enough data
8.7
134
Not enough data
8.7
136
Insights
Not enough data
9.1
140
Not enough data
8.8
138
Not enough data
8.3
134
Not enough data
8.5
144
Not enough data
8.3
139
Analytics
Not enough data
8.3
490
Not enough data
8.4
498
Not enough data
8.4
511
Customizations
Not enough data
8.7
541
Not enough data
8.5
509
Not enough data
8.6
546
Not enough data
8.4
491
Not enough data
8.4
518
Generative AI
Not enough data
Feature Not Available
Incentives
Not enough data
8.1
339
Not enough data
8.4
406
Not enough data
7.9
342
Not enough data
8.5
419
Personalization
Not enough data
8.6
381
Not enough data
8.8
461
Not enough data
8.9
491
Not enough data
8.6
439
Administrative
Not enough data
8.7
464
Not enough data
8.5
430
Not enough data
8.3
414
Categories
Categories
Shared Categories
Insightly CRM and Salesforce Sales Cloud are categorized as CRM, Sales Analytics, and Sales Platforms
Unique Categories
Insightly CRM has no unique categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.0%
Information Technology and Services
6.1%
Construction
4.6%
Computer Software
4.1%
Financial Services
4.0%
Other
71.2%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Insightly CRM
Most Helpful Favorable Review
Joseph H.
Verified User in Marketing and Advertising
Ability to import contacts, add users and set up an organizational flow.
Most Helpful Critical Review
Verified User in Environmental Services
Lack of support and system does not appear to appreciate that prospects can go dormant for a while, then come back.
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Joseph H.
Verified User in Marketing and Advertising
Ability to import contacts, add users and set up an organizational flow.
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Verified User in Environmental Services
Lack of support and system does not appear to appreciate that prospects can go dormant for a while, then come back.
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Alternatives
Discussions
What is the best of linking email to insightly?
2 comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 comment
CL
Insightly has integration capabilities with MailChimp.Read more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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