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- Partner Relationship Management (PRM) Software
- Impartner PRM
- Salesforce Partner Relationship Management (PRM)
- Impartner PRM-vs-Salesforce Partner Relationship Management (PRM)
Compare Impartner PRM and Salesforce Partner Relationship Management (PRM) 
At a Glance
Market Segments
Mid-Market (55.2% of reviews)
Mid-Market (42.6% of reviews)
Entry-Level Pricing
Starting at $2,000
No pricing available
Impartner PRM
Star Rating
(514)4.5 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Entry-Level Pricing
Starting at $2,000
Learn more about Impartner PRMSalesforce Partner Relationship Management (PRM)
Star Rating
(185)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce Partner Relationship Management (PRM)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Impartner PRM excels in Quality of Support with a score of 8.8, while Salesforce PRM has a slightly lower score of 8.3. Reviewers mention that the responsiveness and helpfulness of Impartner's support team significantly enhance the user experience.
- Reviewers mention that Salesforce PRM shines in Ease of Setup, scoring 8.3 compared to Impartner's 7.7. Users on G2 appreciate the straightforward onboarding process and the availability of resources that make initial setup less daunting.
- G2 users highlight that Impartner PRM offers robust Account Mapping features, particularly in Group and User Management with a score of 8.7, which is crucial for managing partner relationships effectively. In contrast, Salesforce PRM's Account Mapping Playbook received a lower score of 6.8, indicating room for improvement.
- Users say that both platforms provide Individual Portals with equal scores of 8.3, but reviewers mention that Impartner PRM's portal customization options are more flexible, allowing for a more tailored experience for partners.
- Reviewers mention that Salesforce PRM outperforms Impartner in Opportunity Management, scoring 8.5 compared to Impartner's 8.0. Users appreciate the intuitive interface and comprehensive tracking capabilities that Salesforce offers for managing sales opportunities.
- Users report that Impartner PRM has a slight edge in Partner Engagement with a score of 8.0, while Salesforce PRM's engagement features are perceived as less effective. Reviewers say that Impartner's tools for fostering partner relationships are more engaging and user-friendly.
Featured Products
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Pricing
Entry-Level Pricing
Impartner PRM
Impartner Platform
Starting at $2,000
Modules and Add-Ons Available
Salesforce Partner Relationship Management (PRM)
No pricing availableFree Trial
Impartner PRM
Free Trial is available
Salesforce Partner Relationship Management (PRM)
No trial information availableRatings
Meets Requirements
8.5
390
8.7
65
Ease of Use
8.2
392
8.5
147
Ease of Setup
7.7
314
8.3
104
Ease of Admin
8.1
333
8.7
22
Quality of Support
8.8
383
8.3
64
Has the product been a good partner in doing business?
8.9
335
8.7
21
Product Direction (% positive)
8.8
351
9.1
64
Features by Category
Control
8.6
213
|
Verified
8.5
35
|
Verified
8.0
196
|
Verified
8.5
34
|
Verified
7.8
151
|
Verified
8.0
33
|
Verified
Utility
8.4
167
|
Verified
8.3
35
|
Verified
8.5
187
|
Verified
8.3
34
|
Verified
8.2
182
|
Verified
8.1
34
|
Verified
8.3
167
|
Verified
8.7
34
|
Verified
7.5
143
|
Verified
8.2
34
|
Verified
Platform Basics
8.2
60
Not enough data
8.5
77
Not enough data
8.8
71
Not enough data
Campaign Execution
7.9
50
Not enough data
7.5
43
Not enough data
7.6
43
Not enough data
7.7
42
Not enough data
7.6
47
Not enough data
7.7
45
Not enough data
Reporting
7.5
49
Not enough data
8.0
58
Not enough data
7.8
40
Not enough data
Additional Features
7.9
66
Not enough data
Account Mapping
6.9
45
Not enough data
7.2
43
Not enough data
6.8
42
Not enough data
Partner Discovery
6.8
38
Not enough data
6.9
36
Not enough data
7.3
44
Not enough data
Partner Collaboration
7.8
48
Not enough data
7.5
38
Not enough data
7.9
38
Not enough data
Analytics
7.4
36
Not enough data
7.5
36
Not enough data
7.2
41
Not enough data
Integrations
7.4
40
Not enough data
8.5
55
Not enough data
7.3
37
Not enough data
Categories
Categories
Shared Categories
Impartner PRM and Salesforce Partner Relationship Management (PRM) are categorized as Partner Relationship Management (PRM)
Unique Categories
Impartner PRM is categorized as Through-Channel Marketing and Partner Ecosystem Platforms
Salesforce Partner Relationship Management (PRM) has no unique categories
Reviews
Reviewers' Company Size
Impartner PRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Partner Relationship Management (PRM)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
27.0%
Information Technology and Services
25.4%
Computer & Network Security
14.4%
Telecommunications
4.7%
Financial Services
4.1%
Other
24.4%
Information Technology and Services
13.6%
Computer Software
10.2%
Financial Services
9.1%
Non-Profit Organization Management
4.5%
Hospital & Health Care
4.5%
Other
58.0%
Most Helpful Reviews
Impartner PRM
Most Helpful Favorable Review
Verified User in Computer Software
It is the only PRM solution that is integrated with SFDC. It is a great face to the SFDC partner communities
Most Helpful Critical Review
Verified User in Computer Software
the difficulty in upgrading, the fact that we need them to do significant changes and it often costs more $, also we had a horrible CSM before they finally assigned us to work with Shad Clark and so far he is great.
Salesforce Partner Relationship Management (PRM)
Most Helpful Favorable Review
Verified User in Banking
I think the best thing is all the background that Salesforce offers along with the help provided to improve our product
Most Helpful Critical Review
Iryna Y.
Verified User
Very expensive (pay per user or login) Implementation costs Maintenance costs Not partner-centric product
Verified User in Computer Software
It is the only PRM solution that is integrated with SFDC. It is a great face to the SFDC partner communities
Verified User in Banking
I think the best thing is all the background that Salesforce offers along with the help provided to improve our product
Verified User in Computer Software
the difficulty in upgrading, the fact that we need them to do significant changes and it often costs more $, also we had a horrible CSM before they finally assigned us to work with Shad Clark and so far he is great.
Iryna Y.
Verified User
Very expensive (pay per user or login) Implementation costs Maintenance costs Not partner-centric product
Alternatives
Discussions
Why don't you have better reporting capability to output data that is captured on your platform?
2 comments
MW
Yes please. A google sheets add on capability would be nice to be able to mass update and push back to PRM. Read more
What is Impartner PRM?
1 comment
SD
Impartner delivers the industry's most advanced SaaS-based Partner Relationship Management solution, helping companies worldwide manage their partner...Read more
What Is Impartner Co-Branded Collateral?
1 comment
Official Response from Impartner PRM
A secure, mobile-responsive web application
> As much as 60% of your portal traffic will come from mobile devices. Give your partners the mobile experience...Read more
Salesforce Partner Relationship Management (PRM) has no discussions with answers
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