Compare HubSpot Sales Hub and Upsales Sales and Marketing Platform 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (71.5% of reviews)
Entry-Level Pricing
$0.00
Free Trial 30 users (14 days)
HubSpot Sales Hub
Star Rating
(12,212)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansUpsales Sales and Marketing Platform
Star Rating
(173)4.5 out of 5
Market Segments
Small-Business (71.5% of reviews)
Entry-Level Pricing
Free Trial 30 users (14 days)
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing, particularly in Automated Email Responses with a score of 7.3, while Upsales struggles in this area with a lower score of 7.7 for Email Marketing.
- Reviewers mention that Upsales Sales and Marketing Platform shines in Customer Support, achieving a quality of support score of 9.0, compared to HubSpot's 8.6, indicating a more responsive and helpful support system.
- G2 users highlight HubSpot's superior Sales Force Automation capabilities, particularly in Contact & Account Management with a score of 8.7, while Upsales received a score of 8.4, suggesting HubSpot offers more robust features for managing customer relationships.
- Users on G2 report that Upsales provides better Lead Management tools, especially in Lead Scoring and Grading with a score of 8.3, compared to HubSpot's 8.2, indicating a more effective system for prioritizing leads.
- Reviewers say that HubSpot's Marketing Automation features, particularly in Campaign Management, are rated higher at 8.6, while Upsales falls behind with a score of 7.7, suggesting HubSpot offers more comprehensive tools for managing marketing campaigns.
- Users report that Upsales excels in Reporting and Analytics, particularly in Interactive Dashboards with a score of 9.4, while HubSpot's score of 8.7 indicates that Upsales provides a more visually engaging and insightful reporting experience.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Upsales Sales and Marketing Platform
Free trial
Free Trial
30 users (14 days)
No credit card needed
- Import ERP data to maximise your trial
- Access the entire system
Free Trial
HubSpot Sales Hub
Free Trial is available
Upsales Sales and Marketing Platform
Free Trial is available
Ratings
Meets Requirements
8.6
9,181
8.6
121
Ease of Use
8.7
9,602
8.9
123
Ease of Setup
8.4
3,656
8.6
37
Ease of Admin
8.6
2,925
8.7
37
Quality of Support
8.6
8,277
9.0
110
Has the product been a good partner in doing business?
8.8
2,881
8.8
36
Product Direction (% positive)
8.7
8,764
8.6
113
Features by Category
Sales Force Automation
8.7
5655
|
Verified
8.4
83
|
Verified
Feature Not Available
8.2
52
8.5
5507
|
Verified
8.4
80
|
Verified
8.6
5705
|
Verified
8.6
85
|
Verified
7.8
3828
|
Verified
7.9
59
|
Verified
8.5
4679
|
Verified
8.3
61
|
Verified
7.8
2890
|
Verified
7.8
63
|
Verified
7.9
2799
|
Verified
8.0
64
|
Verified
8.2
2094
8.0
62
Marketing Automation
8.7
5020
|
Verified
7.7
63
|
Verified
8.5
4696
|
Verified
7.7
58
|
Verified
8.8
4826
|
Verified
8.3
63
|
Verified
8.2
4092
|
Verified
7.7
42
|
Verified
Customer Support
8.3
3286
|
Verified
8.0
52
8.2
2120
8.0
36
8.5
2950
|
Verified
Feature Not Available
8.1
2942
|
Verified
7.5
47
8.3
3178
|
Verified
7.6
32
Reporting & Analytics
8.2
5411
|
Verified
8.3
67
|
Verified
8.4
5767
|
Verified
8.5
76
|
Verified
8.0
3952
|
Verified
7.8
65
|
Verified
Mobile & Social
8.0
3484
|
Verified
Feature Not Available
8.2
2138
|
Verified
Feature Not Available
7.7
3803
|
Verified
7.6
50
|
Verified
Platform
8.0
2559
|
Verified
7.6
32
|
Verified
8.3
2173
|
Verified
7.9
33
|
Verified
8.5
2635
|
Verified
8.0
33
|
Verified
8.2
1953
|
Verified
7.8
23
|
Verified
7.6
1652
7.5
21
|
Verified
8.0
2250
|
Verified
7.5
26
8.7
2643
|
Verified
8.2
34
|
Verified
8.1
1350
8.5
24
|
Verified
Integration
8.4
1988
|
Verified
7.6
35
|
Verified
8.2
2094
|
Verified
7.7
28
|
Verified
8.2
1959
|
Verified
7.8
27
|
Verified
Generative AI
Feature Not Available
7.7
10
Email Marketing
Not enough data
7.2
29
|
Verified
Not enough data
7.5
31
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
7.4
27
|
Verified
Online Marketing
Not enough data
8.3
23
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
25
|
Verified
Not enough data
8.0
11
Lead Management
Not enough data
8.1
24
|
Verified
Not enough data
7.3
20
|
Verified
Not enough data
8.5
26
|
Verified
Not enough data
8.3
23
|
Verified
Not enough data
8.6
22
|
Verified
Not enough data
8.6
22
|
Verified
Not enough data
8.3
23
|
Verified
Not enough data
8.7
21
|
Verified
Campaign Management
Not enough data
6.7
21
|
Verified
Not enough data
8.1
25
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
11
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
8.0
27
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
8.1
22
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.2
15
|
Verified
Not enough data
8.3
16
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
10.0
7
|
Verified
Not enough data
8.7
18
|
Verified
Not enough data
8.9
11
|
Verified
Integration
Not enough data
7.8
17
|
Verified
Not enough data
7.9
15
|
Verified
Not enough data
8.6
12
|
Verified
Configuration
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
9.1
70
Not enough data
Pricing
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
Quoting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
64
Not enough data
9.1
62
Not enough data
9.2
64
Not enough data
Admin
Feature Not Available
Not enough data
7.9
198
Not enough data
8.5
266
Not enough data
8.3
238
Not enough data
Channels
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
284
Not enough data
8.3
227
Not enough data
8.4
199
Not enough data
8.7
285
Not enough data
8.6
274
Not enough data
Feature Not Available
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
483
Not enough data
8.6
579
Not enough data
8.9
606
Not enough data
8.9
613
Not enough data
Organization
9.0
635
Not enough data
8.8
621
Not enough data
8.7
559
Not enough data
Performance Analysis
8.4
513
Not enough data
8.8
622
Not enough data
Sales Analysis
8.5
519
Not enough data
8.8
574
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.9
1364
Not enough data
9.0
1405
Not enough data
8.4
1180
Not enough data
8.3
1085
Not enough data
8.9
1257
Not enough data
8.8
1118
Not enough data
8.6
1049
Not enough data
Repeatability and Reportability
8.6
1220
Not enough data
8.8
1284
Not enough data
8.6
1260
Not enough data
8.2
1140
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.4
994
Not enough data
8.3
963
Not enough data
8.3
952
Not enough data
7.9
835
Not enough data
7.8
782
Not enough data
Generative AI
Feature Not Available
Not enough data
Call Analytics
8.3
265
Not enough data
8.0
233
Not enough data
8.2
243
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
208
Not enough data
7.9
218
Not enough data
Generative AI
Feature Not Available
Not enough data
Customer Requirements
8.7
182
Not enough data
8.8
173
Not enough data
8.5
174
Not enough data
Contracts
8.7
160
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
8.4
439
Not enough data
9.1
633
Not enough data
8.5
503
Not enough data
8.5
493
Not enough data
7.9
407
Not enough data
Branding & Customizatio
8.6
543
Not enough data
8.8
563
Not enough data
8.5
488
Not enough data
Automatic Rules & Configurations
8.8
539
Not enough data
8.9
547
Not enough data
8.5
505
Not enough data
Generative AI
Feature Not Available
Not enough data
Data Sourcing
8.4
1174
Not enough data
8.5
1245
Not enough data
8.3
1116
Not enough data
8.7
1371
Not enough data
8.4
1210
Not enough data
Predictive Analytics
8.2
1170
Not enough data
8.2
1131
Not enough data
7.9
962
Not enough data
8.0
1092
Not enough data
Sales Management
8.8
1386
Not enough data
8.0
1076
Not enough data
8.5
1237
Not enough data
8.9
1448
Not enough data
Content Management
8.4
693
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
705
Not enough data
8.4
692
Not enough data
Analytics
8.5
770
Not enough data
8.5
774
Not enough data
8.5
717
Not enough data
8.3
694
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Calling
8.7
1094
Not enough data
8.2
888
Not enough data
8.6
1057
Not enough data
8.7
1086
Not enough data
Contacts
8.7
1161
Not enough data
8.5
1005
Not enough data
8.7
1066
Not enough data
Insights
9.1
1251
Not enough data
8.7
1093
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
998
Not enough data
Analytics
8.7
1894
Not enough data
8.8
1887
Not enough data
Feature Not Available
Not enough data
Customizations
8.9
1938
Not enough data
8.9
1938
Not enough data
8.8
2031
Not enough data
Feature Not Available
Not enough data
8.9
2016
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
8.1
642
Not enough data
8.3
719
|
Verified
Not enough data
7.8
590
|
Verified
Not enough data
8.5
814
Not enough data
Personalization
8.5
836
Not enough data
8.6
964
|
Verified
Not enough data
8.9
1063
|
Verified
Not enough data
8.6
859
|
Verified
Not enough data
Administrative
8.7
894
|
Verified
Not enough data
8.5
774
|
Verified
Not enough data
8.4
733
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Upsales Sales and Marketing Platform are categorized as CRM
Unique Categories
HubSpot Sales Hub is categorized as Sales Acceleration Platforms, Sales Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CPQ, and Business Scheduling
Upsales Sales and Marketing Platform is categorized as Marketing Automation
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upsales Sales and Marketing Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
12.0%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Marketing and Advertising
13.3%
Computer Software
9.1%
Accounting
7.9%
Staffing and Recruiting
5.5%
Telecommunications
4.8%
Other
59.4%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Upsales Sales and Marketing Platform
Most Helpful Favorable Review
Michael Y.
Verified User in Computer Software
Simplicity. Most things speak for themselves, and without training, I understand the tool and quickly see the benefits. It has a holistic approach that I like, where most things are gathered.
Most Helpful Critical Review
Verified User in Publishing
Complete disregard for interest of the you as a customer. Tries to make you pay a year in advance for services that you do not need and even if you cancel you are going to be forced to pay for another 15 months. Borderline legal terms and definietly not a...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Michael Y.
Verified User in Computer Software
Simplicity. Most things speak for themselves, and without training, I understand the tool and quickly see the benefits. It has a holistic approach that I like, where most things are gathered.
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Verified User in Publishing
Complete disregard for interest of the you as a customer. Tries to make you pay a year in advance for services that you do not need and even if you cancel you are going to be forced to pay for another 15 months. Borderline legal terms and definietly not a...
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What is the best way to use Upsales and with that said regarding the offers and sales reports? Is it essy to create your own offers in the system?
1 comment
Official Response from Upsales Sales and Marketing Platform
Upsales is a sales and marketing tool for B2B-businesses. It is easy to use and can be used in the whole sales process, from lead or prospect to customer....Read more
Upsales Sales and Marketing Platform has no more discussions with answers
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