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- HubSpot Marketing Hub-vs-Symplify Communication
Compare HubSpot Marketing Hub and Symplify Communication 
At a Glance
Market Segments
Small-Business (52.5% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
$0.00
No pricing available
HubSpot Marketing Hub
Star Rating
(12,345)4.4 out of 5
Market Segments
Small-Business (52.5% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSymplify Communication
Star Rating
(33)4.4 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Symplify CommunicationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Marketing Hub excels in its Email Marketing capabilities, particularly in Building and Personalizing Emails with a score of 8.8, while Symplify Communication shines in Automated Email Responses with a higher score of 9.2, indicating a stronger focus on automation.
- Reviewers mention that HubSpot's Landing Pages and Forms feature scores 8.5, which is lower than Symplify's 9.0, suggesting that Symplify offers a more robust solution for creating effective landing pages.
- G2 users highlight that Symplify Communication has superior Quality of Support with a score of 9.3 compared to HubSpot's 8.7, indicating that users may find more responsive and helpful customer service with Symplify.
- Users on G2 report that HubSpot Marketing Hub's Campaign Management features, particularly Program Management, score 8.2, while Symplify's equivalent feature scores an impressive 9.7, showcasing Symplify's strength in managing marketing campaigns.
- Reviewers mention that HubSpot's Lead Management capabilities, especially in Lead Scoring and Grading, score 8.0, whereas Symplify excels with a score of 9.7, indicating a more effective approach to lead management.
- Users say that HubSpot's Analytics features, particularly Campaign Performance, score 9.3, while Symplify's Basic Reporting scores 9.6, suggesting that Symplify may provide more comprehensive reporting tools for users.
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Pricing
Entry-Level Pricing
HubSpot Marketing Hub
Marketing Hub Free
$0.00
For business owners and marketers who want to start generating website leads and tracking contact activity — for free.
- Forms
- Contact activity
- Contact management
Symplify Communication
No pricing availableFree Trial
HubSpot Marketing Hub
Free Trial is available
Symplify Communication
No trial information availableRatings
Meets Requirements
8.5
8,637
8.6
24
Ease of Use
8.6
9,463
8.3
25
Ease of Setup
8.1
5,352
7.8
9
Ease of Admin
8.5
4,500
8.3
8
Quality of Support
8.7
8,184
9.3
25
Has the product been a good partner in doing business?
8.8
4,421
9.3
9
Product Direction (% positive)
8.8
8,296
9.4
21
Features by Category
Email Marketing
8.8
4894
|
Verified
9.5
13
|
Verified
8.9
4764
|
Verified
9.2
13
|
Verified
8.6
4767
|
Verified
9.5
13
|
Verified
8.8
4477
|
Verified
9.2
11
|
Verified
Online Marketing
8.5
4633
|
Verified
9.0
8
|
Verified
8.3
3978
|
Verified
9.2
8
|
Verified
8.1
3698
|
Verified
9.1
9
|
Verified
8.2
4231
|
Verified
8.7
9
|
Verified
8.1
3891
|
Verified
8.9
6
Lead Management
8.6
4419
|
Verified
9.6
8
|
Verified
8.2
4166
|
Verified
9.2
10
|
Verified
8.4
4270
|
Verified
8.6
12
|
Verified
8.0
3785
|
Verified
9.7
5
|
Verified
8.5
4211
|
Verified
9.2
6
|
Verified
8.3
3955
|
Verified
9.3
5
|
Verified
8.4
3934
|
Verified
8.9
6
|
Verified
8.4
3936
|
Verified
9.5
7
|
Verified
Campaign Management
8.2
3544
|
Verified
9.7
6
|
Verified
8.0
3143
|
Verified
Not enough data
8.0
3101
|
Verified
9.7
5
|
Verified
7.3
2259
|
Verified
Not enough data
Social
7.8
3217
|
Verified
Not enough data
8.3
3617
|
Verified
Not enough data
8.2
3586
|
Verified
Not enough data
8.1
3464
|
Verified
9.7
5
|
Verified
7.8
2694
|
Verified
Not enough data
Reporting & Analytics
8.3
4597
|
Verified
9.6
12
|
Verified
8.1
4276
|
Verified
9.6
8
|
Verified
7.6
3441
|
Verified
9.0
5
|
Verified
7.6
3126
|
Verified
Not enough data
7.7
3558
|
Verified
Not enough data
Platform
8.0
2923
|
Verified
Not enough data
8.5
2957
|
Verified
Not enough data
8.7
2923
|
Verified
Not enough data
8.0
1934
|
Verified
Not enough data
7.5
1827
|
Verified
Not enough data
8.6
2761
|
Verified
Not enough data
8.0
2008
|
Verified
Not enough data
Integration
8.4
2934
|
Verified
Not enough data
8.1
2631
|
Verified
Not enough data
8.1
2422
|
Verified
Not enough data
Lead Intelligence
7.8
938
|
Verified
Not enough data
8.0
972
Not enough data
8.1
1017
Not enough data
Lead Management
8.3
1106
Not enough data
7.6
936
Not enough data
8.1
996
Not enough data
Marketing Campaigns
7.9
956
Not enough data
7.4
847
Not enough data
7.6
902
Not enough data
7.9
894
|
Verified
Not enough data
8.2
1052
Not enough data
Campaign Execution
7.9
941
Not enough data
7.9
876
Not enough data
7.8
823
Not enough data
8.8
1189
Not enough data
Messenger
8.1
1065
|
Verified
Not enough data
7.5
893
|
Verified
Not enough data
8.0
1107
|
Verified
Not enough data
7.8
1032
|
Verified
Not enough data
Channels
8.1
1293
|
Verified
Not enough data
8.2
1272
|
Verified
Not enough data
7.2
696
|
Verified
Not enough data
7.0
596
|
Verified
Not enough data
7.6
658
|
Verified
Not enough data
Customers
8.2
1337
|
Verified
Not enough data
8.3
1322
|
Verified
Not enough data
8.3
1470
|
Verified
Not enough data
8.4
1419
|
Verified
Not enough data
8.2
1327
|
Verified
Not enough data
Campaigns
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
Not enough data
Not enough data
9.3
7
Not enough data
9.4
6
Analytics
Not enough data
9.3
7
Not enough data
9.0
7
Optimization
Not enough data
9.8
7
Not enough data
9.0
8
Not enough data
9.0
5
Not enough data
8.3
6
Templates
Not enough data
8.8
7
|
Verified
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Not enough data
Edit
Not enough data
Not enough data
Not enough data
8.3
6
|
Verified
Not enough data
Feature Not Available
Logistics
Not enough data
9.2
6
|
Verified
Not enough data
7.8
6
|
Verified
Not enough data
7.8
6
|
Verified
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design and Customization
6.6
21
Not enough data
8.2
20
Not enough data
7.6
20
Not enough data
7.8
21
Not enough data
Campaigns
8.0
19
Not enough data
7.9
19
Not enough data
7.6
18
Not enough data
7.7
18
Not enough data
Integrations
8.3
19
Not enough data
7.3
17
Not enough data
7.1
15
Not enough data
7.1
18
Not enough data
Generative AI
6.2
20
Not enough data
Attribution Modeling
8.2
201
Not enough data
8.0
196
Not enough data
7.7
181
Not enough data
7.6
174
Not enough data
7.1
172
Not enough data
7.7
185
Not enough data
Marketing
7.9
173
Not enough data
7.5
160
Not enough data
8.4
199
Not enough data
8.6
204
Not enough data
Reporting
8.5
225
Not enough data
8.3
212
Not enough data
8.2
218
Not enough data
Platform Basics
8.6
197
Not enough data
8.6
200
Not enough data
8.6
200
Not enough data
Platform Data
8.4
196
Not enough data
8.0
191
Not enough data
Platform Additional Functionality
8.5
216
Not enough data
Platform Basics
8.3
469
Not enough data
8.6
552
Not enough data
Platform Reporting
8.5
568
Not enough data
8.6
611
Not enough data
Content & Collaboration
8.4(won by default)
1126
Not enough data
8.4(won by default)
1181
Not enough data
8.2(won by default)
875
Not enough data
8.4(won by default)
948
Not enough data
8.8(won by default)
1253
Not enough data
8.3(won by default)
815
Not enough data
Social Management
8.2(won by default)
2021
Not enough data
8.7(won by default)
2197
Not enough data
8.4(won by default)
1938
Not enough data
8.4(won by default)
2085
Not enough data
8.1(won by default)
1511
Not enough data
8.3(won by default)
787
Not enough data
7.4(won by default)
161
Not enough data
Platform Basics
8.3
276
10.0
5
|
Verified
8.2
290
9.0
5
|
Verified
Platform Data
8.1
283
8.3
5
|
Verified
8.1
285
9.0
5
|
Verified
8.7
328
9.3
5
|
Verified
8.3
291
Not enough data
Platform Additional Functionality
8.2
275
Not enough data
8.4
295
9.0
5
|
Verified
8.4
290
Not enough data
Platform Interoperability
8.1
479
Not enough data
Social Functionality
8.2
1170
Not enough data
Campaign Management
8.4
1184
Not enough data
8.2
1125
Not enough data
8.2
1052
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
946
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
980
Not enough data
8.1
929
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Targeting
8.4
1057
Not enough data
8.2
974
Not enough data
8.0
872
Not enough data
8.0
850
Not enough data
Platform
8.4
1029
Not enough data
8.2
1175
Not enough data
8.8
1199
Not enough data
8.8
1225
Not enough data
8.6
1049
Not enough data
8.4
1170
Not enough data
8.7
1214
Not enough data
8.4
926
Not enough data
8.4
1118
Not enough data
Page Customization
8.5
1186
|
Verified
Not enough data
8.0
1225
|
Verified
Not enough data
7.9
1115
|
Verified
Not enough data
8.2
1156
|
Verified
Not enough data
Page Optimization
8.2
1021
|
Verified
Not enough data
8.1
1133
|
Verified
Not enough data
8.2
1173
|
Verified
Not enough data
7.9
1060
|
Verified
Not enough data
Integrations
7.5
608
|
Verified
Not enough data
8.8
1092
|
Verified
Not enough data
8.6
1087
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Lead Intelligence
8.1
636
Not enough data
8.3
667
Not enough data
8.4
685
Not enough data
Lead Management
8.5
751
Not enough data
7.8
629
Not enough data
8.3
700
Not enough data
Marketing Campaigns
8.1
655
Not enough data
7.7
567
Not enough data
8.0
627
Not enough data
8.2
626
Not enough data
8.3
733
Not enough data
8.2
678
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
7.8
1930
|
Verified
Not enough data
8.3
2364
|
Verified
Not enough data
8.1
2139
|
Verified
Not enough data
8.5
2169
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaign Activity
8.3
2569
|
Verified
Not enough data
8.4
2807
|
Verified
Not enough data
7.9
2073
|
Verified
Not enough data
8.2
2262
|
Verified
Not enough data
8.1
2100
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
HubSpot Marketing Hub and Symplify Communication are categorized as Customer Journey Analytics and Marketing Automation
Unique Categories
HubSpot Marketing Hub is categorized as Marketing Platforms, Account-Based Web and Content Experiences, Account-Based Orchestration Platforms, Conversational Marketing, Account-Based Analytics, Account Data Management, Landing Page Builders, Marketing Analytics, Attribution, Social Media Advertising, Social Media Management, and Pop-Up Builder
Symplify Communication is categorized as Push Notification and Email Template Builder
Reviews
Reviewers' Company Size
HubSpot Marketing Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symplify Communication
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Marketing and Advertising
13.1%
Information Technology and Services
11.7%
Financial Services
4.7%
Education Management
2.5%
Other
51.9%
Publishing
9.4%
Media Production
9.4%
Veterinary
6.3%
Pharmaceuticals
6.3%
Online Media
6.3%
Other
62.5%
Most Helpful Reviews
HubSpot Marketing Hub
Most Helpful Favorable Review
Sandra A.
Verified User in Information Technology and Services
In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...
Most Helpful Critical Review
Jeremy F.
Verified User in Information Technology and Services
Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...
Symplify Communication
Most Helpful Favorable Review
Ariane A.
Verified User in Veterinary
The availability and flexibility of the team. We sometimes have to work on situations where time is of the essence, and I know I can always count on Simplify to respond quickly. Additionally, the work is always well done and within appropriate deadlines. I...
Most Helpful Critical Review
Verified User in Publishing
The recipients list to manage. If it's not well organize and updated frequently, the filter mode is pretty difficult to use efficently.
Sandra A.
Verified User in Information Technology and Services
In my opinion Hubspot is the best integrated inbound marketing tool in the market. It has all the tools you need to implement an inbound strategy. Moreover is a very dynamic tool that is constantly being updated and enhanced with new features. We have been...
Ariane A.
Verified User in Veterinary
The availability and flexibility of the team. We sometimes have to work on situations where time is of the essence, and I know I can always count on Simplify to respond quickly. Additionally, the work is always well done and within appropriate deadlines. I...
Jeremy F.
Verified User in Information Technology and Services
Like I mentioned above, it's not an seo platform, even though that was one of the things the sales rep mentioned that hubspot could "replace". The metrics are often wrong; for example, new leads for landing pages all say 0%, even though in the Leads...
Verified User in Publishing
The recipients list to manage. If it's not well organize and updated frequently, the filter mode is pretty difficult to use efficently.
Alternatives
Discussions
What is HubSpot marketing hub?
6 comments
JB
Thorough , user-friendly CRM platform that helps businesses to introduce and implement automation , sales , social media and website management methods in...Read more
How do I easily remove all duplicated contacts?
5 comments
VR
It is also possible to incorporate Google Contacts into your HubSpot ecosystem. By implementing this, you can then utilize mobile applications such as...Read more
What is the best way to use the workflow tool?
4 comments
JS
Workflows are the most powerful (and underutilized) tool in the HubSpot marketing platform! I have so many awesome resources to share with you.
Here's a...Read more
Symplify Communication has no discussions with answers
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