Compare HireRight and Universal Background Screening 
- Users report that HireRight's "Quality of Support" is rated lower at 6.5 compared to Universal Background Screening's 7.6, indicating that users may find more responsive and helpful support with Universal.
- Reviewers mention that Universal Background Screening excels in "Compliance" with a score of 9.0, while HireRight lags behind at 7.0, suggesting that Universal may provide more robust compliance features that are crucial for background checks.
- G2 users highlight that the "Dashboard" functionality in Universal Background Screening is rated higher at 8.0 compared to HireRight's 7.1, which may lead to a more user-friendly experience for tracking background checks and assessments.
- Users on G2 note that HireRight's "Automated Reports" feature received a lower score of 6.7, while Universal Background Screening does not have a specific score listed, indicating that users may find more effective reporting capabilities with Universal.
- Reviewers say that Universal Background Screening's "Alerts and Notifications" feature is rated significantly higher at 8.7 compared to HireRight's 6.8, suggesting that users may benefit from more timely and effective notifications regarding background check statuses.
- Users report that HireRight's "Integration APIs" score of 8.6 is competitive, but Universal Background Screening's overall integration capabilities are rated higher at 7.7, indicating that users may find more seamless integration options with Universal.
Early in my career, I used hireright. During that time, I had to fill out basic information on the applicant that we would conduct the background check on. However, now hireright supports a feature where you can email the background check form to the...
There are no positives for this company. They are not based in America (which isn't a problem) but it's extremely frustrating having to call customer service every single day regarding the SAME information I already provided them. I was told I can only...
I like that it was a simple process. I needed to do several background checks at my job and this made it an easy process. Things like this aren’t my favorite task to do so it was nice that it was simple and easy to understand. I liked the layout of the site...
I’ve encountered some challenges with customer service, as it has been difficult to get timely assistance with issues. Additionally, the website could benefit from improvements in user experience. One area that stands out is the turnaround time for...
Early in my career, I used hireright. During that time, I had to fill out basic information on the applicant that we would conduct the background check on. However, now hireright supports a feature where you can email the background check form to the...
I like that it was a simple process. I needed to do several background checks at my job and this made it an easy process. Things like this aren’t my favorite task to do so it was nice that it was simple and easy to understand. I liked the layout of the site...
There are no positives for this company. They are not based in America (which isn't a problem) but it's extremely frustrating having to call customer service every single day regarding the SAME information I already provided them. I was told I can only...
I’ve encountered some challenges with customer service, as it has been difficult to get timely assistance with issues. Additionally, the website could benefit from improvements in user experience. One area that stands out is the turnaround time for...
