# Checkr Reviews **Vendor:** Checkr, Inc **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.5/5.0 **Total Reviews:** 398 ## About Checkr Checkr is building the data platform to power safe and fair decisions. Launched in 2014, we serve over 100,000 customers of all sizes and industries. Every year we complete tens of millions of background checks, helping companies modernize their hiring and cultivate trusted relationships in their workplaces and communities. Combining the power of AI with our team’s expert oversight, we’ve rebuilt the background check with technology at its core. With powerful automations and intuitive workflows, our data platform empowers our customers with fast and accurate information so they can assess risk with confidence, and make fair and compliant decisions. Recognizing that behind every background check is a real person, we prioritize fairness and transparency, offering a first-class, consumer-first experience and innovative tools that show the human stories behind the data. As a member of Pledge 1%, we’re committed to donating 1% of our product, equity, and profits to advance fair chance hiring through Checkr.org. ## Checkr Pros & Cons **What users like:** - Users find Checkr to be **easy to use** , delivering fast and reliable background checks efficiently for all parties involved. (85 reviews) - Users value Checkr for its **hyper-responsive support and fast background check processing** , making hiring efficient and secure. (64 reviews) - Users value the **quick response time and rapid background checks** of Checkr, enhancing overall convenience and efficiency. (46 reviews) - Users appreciate Checkr's **seamless integrations** , enhancing efficiency and simplifying background checks across various platforms. (31 reviews) - Users value Checkr for its **easy integrations** , enabling smooth automation of background checks and simplifying workflows. (27 reviews) - Users highlight Checkr's **time-saving efficiency** , streamlining background checks and allowing faster hiring of top candidates. (26 reviews) - User Interface (20 reviews) - Helpful (19 reviews) - Quick Results (18 reviews) - Users value the **time-saving efficiency** of Checkr, enabling quick completion of onboarding tasks with minimal effort. (17 reviews) **What users dislike:** - Users express frustration with **poor customer support** , facing delays and challenges in contacting assistance when urgent help is needed. (23 reviews) - Users experience **process delays** with Checkr, leading to frustration and a lack of visibility into the causes. (21 reviews) - Users often face **delays** with Checkr, resulting in frustrating waits for response times and lack of visibility. (19 reviews) - Users find a **lack of clarity** in Checkr's pending employee process and cost estimates for foreign background checks. (14 reviews) - Users often face **unclear information** regarding pending employee processes, especially for international candidates' education verification. (12 reviews) - Users find the **slow checks** frustrating, often experiencing delays in background and employment verification processes. (9 reviews) - Users experience **slow performance** with Checkr, facing delays in receiving results and support responses. (9 reviews) - Expensive (8 reviews) - Limited Access (7 reviews) - Usability Issues (7 reviews) ## Checkr Reviews ### 1. Fast, Simple, and Reliable Background Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Checkr?** What I like best about Checkr is how fast and easy it makes the whole background check process. It’s very straightforward to use, and I can quickly see where each candidate is in the process without having to chase updates. It also saves a lot of time compared to more manual methods, which really helps keep things moving during hiring. **What do you dislike about Checkr?** One thing that could be improved is the level of detail and clarity in some reports—sometimes they require a bit of extra review or interpretation. It would also be helpful to have more flexibility with notifications and status updates, so it’s easier to stay on top of changes without checking the platform manually. Overall it works well, but a bit more transparency and customization would make it even more efficient. **What problems is Checkr solving and how is that benefiting you?** Checkr solves the challenge of running background checks quickly and keeping everything organized in one place. Instead of going back and forth or manually tracking each candidate, it centralizes the process and gives clear visibility into where everyone stands. This really benefits me by saving time, reducing manual follow-ups, and helping keep the hiring process moving without delays. It also makes it easier to stay compliant and ensure nothing slips through the cracks. ### 2. Effortless Background Checks with Seamless HR Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Elizaveta K. | Freelance Human Resources Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Checkr?** Checkr is very easy to use and requires minimal effort from the HR side. Most of the background check process is handled on their end, including compliance and candidate communication. Everything is clearly tracked in the system, which makes this step of hiring feel smooth and low effort. **What do you dislike about Checkr?** There is limited flexibility or customization in some cases, and you mostly have to follow their standard processes. When delays happen, there isn’t always much visibility into what’s causing them. Pricing can also add up depending on the volume and types of checks needed. **What problems is Checkr solving and how is that benefiting you?** Checkr simplifies and speeds up background checks during the hiring process. It helps ensure compliance while reducing manual work and back and forth with candidates. The process is clear for both HR and candidates, results come faster, and everything is easy to track in one place. This makes hiring move quicker and removes a lot of stress from the background check stage. ### 3. Comprehensive, accurate results, and quick turnaround for background checks **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley P. | HR Manager, Maritime, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Checkr?** After using multiple services over 25 years in HR, Checkr has the most thorough, accurate, easy to read, cost effective, and timely turnaround of any background checking company I've used. **What do you dislike about Checkr?** The only downside to Checkr is that if there are any discrepancies in the background report, they close out the report before I can submit supporting documentation from a potential new hire and so I have to re-run the report, pay for it again to be able to submit supporting documentation to address the "red flag" the found that says to "review." When I contacted Customer Service asking why they close out the report before having a chance to submit supporting documentation for the item needed to be reviewed, they said it was just what they do and I have to run the report again. **What problems is Checkr solving and how is that benefiting you?** We run a VERY thorough background check on all potential new hires due to the confidential nature of some of our projects in the maritime industry. Employees will be privy to projects that require they have a clean record so they can drive a company vehicle, access military sites/vessels, have access to a company credit card, and be able to board high profile yachts. ### 4. Easy Setup and Clear Background Checks That Keep Volunteers on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Kayley H. | Creative Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Checkr?** It was super easy to set up and integrate with our other systems. We use it in connection with our Planning Center account, and it makes it simple to ensure all of our volunteers and staff receive regular background checks. The information we receive is easy to decipher, clearly presented, and well organized. **What do you dislike about Checkr?** There is nothing specific that comes to mind. **What problems is Checkr solving and how is that benefiting you?** Checkr allows our team to regularly run background checks on staff and volunteers, and it makes it easy to clearly track each individual’s status. ### 5. Efficient and User-Friendly Background Check Tool with a Need for Transparent Billing **Rating:** 4.0/5.0 stars **Reviewed by:** Eraina S. | Director of Administrative Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** I find the Checkr system user-friendly and easy to navigate. Being in HR, where the goal is to move efficiently and accurately, Checkr makes this an easy process. It also integrates with Paylocity with ease. **What do you dislike about Checkr?** I received a significantly increased bill due to several unknown fees. There were several county fees, and we had a plan that was not comprehensive for our bulk background checks. However, Checkr was able to change our contract and lower the rates per background check. **What problems is Checkr solving and how is that benefiting you?** I use Checkr for running background checks to ensure employees meet our guidelines for prehire and continued employment. The system is user-friendly and easy to navigate, making HR processes efficient and accurate. ### 6. Effortless Background Checks with Seamless ATS Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** I like that Checkr integrates into our ATS and reports come back quickly. The process is easy as applicants are sent a link automatically from our system, so we don't have to manually input information. It makes ordering checks simple and helps us stay in compliance. The initial setup was very easy. **What do you dislike about Checkr?** Sometimes there are holds on certain people's background checks if they need to complete more than one within a 30-day time frame. **What problems is Checkr solving and how is that benefiting you?** I find Checkr eases ordering checks and info submission for applicants, ensuring compliance. It integrates with our ATS, sending links automatically so no manual input is needed, and delivers quick report turnarounds. ### 7. Lacking Support, Minimal Positives **Rating:** 0.0/5.0 stars **Reviewed by:** Amber A. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Checkr?** I appreciate the ability to see clear insights into the background checks. It was relatively easy to set up with just an API key. Checkr integrates with Lever and Drata, which is important to us. **What do you dislike about Checkr?** The support for Checkr is virtually useless or nonexistent. You can't reach anyone via phone since they don't provide phone support. Almost all support is outsourced, meaning most of the time, chat support results in an 'escalation' because the chat support person isn't equipped to handle issues. Recently, a background check was at a standstill, and I had to reach out multiple times first to be told, everything was working as usual and to be patient. After a third follow up, I was finally told it needed to be re-ordered because of an error based on candidate input which could have been caught weeks prior. Another issue is with document verification; a candidate uploaded clearly doctored documents which were approved by the reviewers. When I reached out, support had to escalate, and eventually, I was told they do not review documents for fraud. There's also no transparency into how 'cleared by internal review' works. Too much of the support is outsourced or unhelpful. **What problems is Checkr solving and how is that benefiting you?** Checkr helps us vet candidates, stay compliant, and gain insights into their backgrounds. ### 8. Streamlined Hiring Processes with Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca D. **Reviewed Date:** February 02, 2026 **What do you like best about Checkr?** I really like that the Checkr experience is intuitive for our candidates to use. The platform supports a lot of customization and rule building, which means our team can spend less time administering prehire requirements like criminal background checks. I also appreciate the data analytics available, as it helps us gain better insight into how our program is running and the decisions being made regarding background checks and TB tests. **What do you dislike about Checkr?** I would like to see some additional workflow options built into Checkr or more granular data sent through the Checkr API to other systems so that we can better leverage external workflows. **What problems is Checkr solving and how is that benefiting you?** Checkr automates pre-hire requirements and gathers data from candidates, saving time. It provides intuitive experiences for candidates and customizable options for rule-building, improving efficiency. Data analytics offer better insights into program performance and decision-making. ### 9. User-Friendly Platform with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Cole C. | Senior Manager, Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** I find Checkr's platform to be incredibly user-friendly and modern, particularly in comparison to other drug screen platforms I've seen before. The support we received during integration, onboarding, and going live exceeded our expectations. The integration with Workday Recruiting has worked well so far. The initial setup was very easy, with the Checkr team doing most of the heavy lifting, and the people we partnered with during setup were really fantastic. **What do you dislike about Checkr?** Nothing so far. **What problems is Checkr solving and how is that benefiting you?** I use Checkr for background checks, drug screens, and MVR checks, which helps ensure safety and compliance for our candidates and employees. ### 10. Effortless Background Checks with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Britteny S. | Director of People Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Checkr?** I like that Checkr is really easy to use and integrates well with my applicant tracking system and our security systems. It's really straightforward and quick, making it easy for me to do the work. The integration with Greenhouse and other systems helps keep our security system updated without manual intervention, which I really appreciate. Also, the initial setup was very easy, like plug and play. **What do you dislike about Checkr?** I don't have much to enter here; Checkr gives us no problem.s **What problems is Checkr solving and how is that benefiting you?** Checkr ensures employees are legally able to work for us, eliminating legal issues. It's easy to use, integrates well with our systems, and speeds up background checks, so I don't have to handle them manually. It streamlines everything, keeping security updated automatically. ### 11. Effortless Screening with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon F. | Staffing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** I like Checkr for its ease of use and the helpful customer support. I appreciate having all screening activities like background checks, employment verification, education verification, and drug screens all in one place. The straightforward service and solutions make it efficient, and I have no complaints. It's great that it integrates with Bullhorn, which works well for my needs. **What do you dislike about Checkr?** N/A **What problems is Checkr solving and how is that benefiting you?** Checkr consolidates all screening needs like background checks, employment and education verification, and drug screens in one place, making the process seamless and easy. ### 12. Effortless Background Checks with Seamless User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Scott R. | Executive Pastor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Checkr?** I like Checkr for its ease of use, especially since the volunteer can enter their own information and give consent, so I don't have to chase them for details. I just need to enter the volunteer's email, and Checkr handles the rest. The background checks come back quickly, which is really convenient. Switching from MinistryWorks was great because Checkr offers a more thorough background check, is easier to use, and is more cost-effective. The initial setup was very easy too. **What do you dislike about Checkr?** Nothing **What problems is Checkr solving and how is that benefiting you?** I use Checkr to run background checks for volunteers, ensuring they have no criminal history. It's easy to use, secure, and quick, as volunteers enter their own info and checks are fast. It's thorough and cost-effective compared to our previous service. ### 13. Fast, Simple Background Checks from Start to Finish **Rating:** 4.5/5.0 stars **Reviewed by:** Antonio R. | security GRC Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Checkr?** How faster and simple the proccess is to get a background check initiated **What do you dislike about Checkr?** I havent found any specific item that I dislike for now **What problems is Checkr solving and how is that benefiting you?** Automating background checks and integration with internal tools ### 14. Efficient, Compliant Background Checks—Support Responsiveness Could Be More Consistent **Rating:** 3.5/5.0 stars **Reviewed by:** Crystal H. | Director, Talent, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Checkr?** Checkr is a efficient background check solution that balances compliance and candidate experience. **What do you dislike about Checkr?** Customer support responsiveness could be more consistent. Support can generally be helpful but high-touch support would be beneficial for time-sensitive hiring needs. **What problems is Checkr solving and how is that benefiting you?** We partnered with Checkr to address a compliance gap in our background check process while improving auditability. This has increased consistency, reduced risk, and has given us greater confidence that our hiring decisions align with regulatory requirements. Overall, it has made our process more efficient, transparent, and compliant. ### 15. Seamless Rippling Integration Makes Background Checks Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Checkr?** It integrates with Rippling - our HR platform. It makes it extremely easy to hire someone and have a background check automatically generate. It is also very simple to review. **What do you dislike about Checkr?** It excludes a credit check portion - which is something that we ultimately needed and causing us to use two separate background check platforms. **What problems is Checkr solving and how is that benefiting you?** It benefits us by saving time! We don't need to go to a separately platform unless we need to review a background check - in which case, the link is provided for us to take us straight into checkr to review further. This makes it super simple to get our new folks onboarded in a timely manner. ### 16. User-Friendly and Easy to Navigate, with Information Always Within Reach **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Checkr?** I find it very user-friendly and easy to navigate. The information I need is readily accessible, which helps us make informed decisions. **What do you dislike about Checkr?** I don’t have anything I dislike about it. I also haven’t used other software like this, so I don’t have anything to compare it to. **What problems is Checkr solving and how is that benefiting you?** It is currently allowing us to have visibility into our potential drivers background checks which is extremely important to the safety of our business ### 17. Streamlined Background Checks, But Needs Internal Notes Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Checkr?** Checkr has completely streamlined the background check process for our team. The platform is intuitive, transparent, and built with both compliance and user experience in mind. I really appreciate how easy it is to navigate candidate reports, track progress in real time, and get clear status updates at every step. However, the Fair Chance assessment and Candidate Story features are by far Checkr’s standout strengths. They show that Checkr is not just a background check tool—it’s a platform that supports equitable hiring. The Fair Chance framework helps hiring teams evaluate results with context, focusing on qualifications and potential rather than automatically disqualifying candidates. **What do you dislike about Checkr?** While Checkr offers a strong, user-friendly platform overall, one limitation I’ve noticed is the lack of a note section within reports or candidate profiles. Having a dedicated space to add internal notes, context, or follow-up details would make collaboration across teams much easier. It would also help maintain a clear record of communication or next steps without needing to track that information outside the platform. Adding this feature would make Checkr even more efficient for teams managing multiple background checks at once. **What problems is Checkr solving and how is that benefiting you?** Checkr helps Team Rubicon improve the candidate experience while ensuring a fast and reliable background check process. With thousands of volunteers ready to deploy, speed and accuracy are critical. Checkr’s quick turnaround times allow us to move people through screening efficiently so they can get into the field and start serving communities faster. By streamlining the background check process and keeping candidates informed at every step, Checkr reduces friction, builds trust, and helps our team stay focused on our mission—mobilizing volunteers to help those in need. ### 18. Effortless Setup, Essential for Ministry Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Jason R. | Business Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Checkr?** I appreciate Checkr for its seamless integration with our church enterprise resource software, the Planning Center, which greatly simplifies our workflow. The setup process was incredibly straightforward, allowing us to quickly establish our account and have it functioning effectively without any hassle. One of the key attractions for me is how Checkr contributes significantly to managing risks associated with ministry work involving children. Given the responsibilities and liabilities involved in such work, Checkr ensures that all individuals, whether in official or volunteer capacities, have clear background checks. This not only guarantees safety but also provides reassurance for me and protects our organization from potential legal issues. Additionally, I find the pricing structure of Checkr to be quite affordable, especially for the basic background check services, which is an important factor considering our non-profit setting. I also value the system's efficiency in delivering quick results, facilitating timely decision-making and role assignments. These aspects make Checkr a valuable tool in our operations, one that I would recommend with a score of 10 out of 10. **What do you dislike about Checkr?** I think Checkr could improve by providing a better view of results when a flag comes up, allowing easier customization of which issues to focus on. **What problems is Checkr solving and how is that benefiting you?** I use Checkr for background checks, ensuring safety and reducing liability in our ministry. It's easy to set up, integrates well with our software, and provides quick, reliable results for those working with underage individuals. ### 19. Quick and Efficient Background Checks with Pricing Concerns **Rating:** 4.0/5.0 stars **Reviewed by:** Cody B. | Global Director, HR Operations, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** I like how Checkr solves the issue of having to manually do background checks. We get the results back very quickly, which helps us close out hiring screenings more quickly and efficiently. The initial setup of Checkr was very seamless for our team. **What do you dislike about Checkr?** The cost **What problems is Checkr solving and how is that benefiting you?** Checkr eliminates manual background checks, quickly delivering results, which speeds up our hiring screenings and makes them more efficient. ### 20. Effortless Background Checks, Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff M. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Checkr?** I really like how Checkr integrates with our applicant tracking system, making it super easy to request background checks. It takes me less than 30 seconds to initiate a background check, and then the applicant gets a notification to enter their personal information, which saves me from added administrative work. The initial setup and implementation of Checkr was also extremely easy. **What do you dislike about Checkr?** Making sure that I have supporting documentation and detail for invoices. **What problems is Checkr solving and how is that benefiting you?** Checkr adds credibility to our hiring process by ensuring we hire honestly reported applicants. Its integration with our applicant tracking system makes background checks fast and easy, relieving me of administrative duties. ### 21. User-Friendly Background Checks with Quick Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Checkr?** Checkr is user-friendly and has quick turnaround times for most potential employees and independent contractors. **What do you dislike about Checkr?** What i dislike about Checkr is it is hard to search for multiple applicants and remain on the same page once you hit the back arrow it takes you back to the most recent background checks. **What problems is Checkr solving and how is that benefiting you?** Nothing as of right now ### 22. Quick Turnaround and Easy-to-Use Background Checks with Checkr **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** Checkr has a quick turnaround for results and is very easy to use. **What do you dislike about Checkr?** The dashboard could be improved. It shows all recent activity, but it doesn’t provide a clear overview or an easy breakdown by location. **What problems is Checkr solving and how is that benefiting you?** MVRs, background checks, and OSHA tests. It’s nice to have everything in one place. ### 23. User-Friendly Platform with Slow Turnaround Times **Rating:** 2.0/5.0 stars **Reviewed by:** Anna B. | People and Culture Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Checkr?** I find Checkr to be user-friendly and easy to use. **What do you dislike about Checkr?** Turnaround times can sometimes be slow, and customer service sucks. No dedicated customer success manager if you don't spend a certain amount of money, and you are forced to chat with an AI bot. When I've actually spoken to their human customer support team, they haven't been much more helpful. **What problems is Checkr solving and how is that benefiting you?** I use Checkr for background and credit checks. The platform is user-friendly and easy to use. ### 24. Effortless Employee Background Checks **Rating:** 4.5/5.0 stars **Reviewed by:** Natalie D. | Director of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Checkr?** I love how Checkr handles background checks for new employees in a really streamlined way, making it easy and requiring little work for the employee. The initial setup of Checkr was easy too. **What do you dislike about Checkr?** nothing **What problems is Checkr solving and how is that benefiting you?** Checkr streamlines background checks, making them easy and requiring little work from employees. ### 25. Reliable and fast background check solution **Rating:** 5.0/5.0 stars **Reviewed by:** Monica D. | Admin and HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Checkr?** Checkr is very easy to use on a daily basis. We run background checks regularly, and the process is fast and consistent. The platform is intuitive, and the implementation was straightforward—it didn’t take long to get everything set up and integrated with our hiring system. I also like that the reports are detailed but still easy to review and share with our team. **What do you dislike about Checkr?** Sometimes, the status updates can be a little vague, especially if there's a delay. It would be helpful to have clearer messaging when a report is held up or needs additional info. Also, support response time can vary depending on the issue. **What problems is Checkr solving and how is that benefiting you?** Checkr helps us run background checks quickly and reliably during the hiring process. It takes a task that used to be manual and time-consuming and makes it simple and automated. That means we can move candidates through the pipeline faster without sacrificing accuracy or compliance. It also reduces the risk of human error and ensures we stay on top of any legal requirements. The time savings alone have made a noticeable difference in how efficiently we hire. ### 26. Fast, User-Friendly, but Could Be More Cost-Effective **Rating:** 5.0/5.0 stars **Reviewed by:** toni a. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Checkr?** I like that Checkr is fast and user-friendly. There's a variety of background checks we can perform that are tailored to each employee. I also appreciate that it integrates well with our CRM, and the initial setup was very easy. **What do you dislike about Checkr?** I wish that it were more cost-effective. Group or bulk rates would be helpful. **What problems is Checkr solving and how is that benefiting you?** Checkr helps me verify criminal backgrounds and motor vehicle reports efficiently. It's fast, user-friendly, and offers a variety of tailored background checks. ### 27. Checkr Is Quick & Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Kelsey G. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Checkr?** I love how easy it is to use and to integrate with our ATS, Greenhouse. Also, the background checks come back very very quickly - usually within 1 hour. We use Checkr basically every day and it is such a big part of our success. **What do you dislike about Checkr?** The pre-adverse action guidelines are a bit confusing. Would be nice to have it be a bit more automated and easy to do. **What problems is Checkr solving and how is that benefiting you?** Checkr is running background checks for all of my company's new hires. This is super quick and easy and it is benefiting my company by making sure we are doing our due diligence. ### 28. User-Friendly and Efficient, But Needs Better Phone Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra V. | People Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Checkr?** Checkr is very user friendly, both from an admin as well as candidate experience. It is easy to navigate and really efficient. **What do you dislike about Checkr?** Checkr has a chat option for support, but it would be nice to have a dedicated phone number to call for more immediate assistance. **What problems is Checkr solving and how is that benefiting you?** Checkr has reduced the time to process background checks. It has drastically improved the employee experience, and it makes it easy to get the required information and clear employees to start more quickly. ### 29. Easy to Use, Simple Navigation, and Clear Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** ease of use, navigation simple to use, reports are clear **What do you dislike about Checkr?** sometimes hard to get an account rep, but most time ok **What problems is Checkr solving and how is that benefiting you?** we are in the homecare business so background is critical ### 30. Horrendous Customer Support and Usable International Checks — Feels Like a Scam **Rating:** 0.0/5.0 stars **Reviewed by:** Patty Y. | People Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Checkr?** Checks in the US have worked well for us, haven't really had any issues and have been **What do you dislike about Checkr?** Our team has encountered significant challenges using Checkr’s international background check services, and unfortunately, the experience has raised serious concerns about reliability and customer support. Key issues: Lack of Proactive Communication: When a background check was initially suspended, no notice or explanation was provided. The candidate was not informed that additional information was needed, and we were left guessing what went wrong. No communication made leading up to the suspension. Inaccurate Support Guidance: Support misidentified the candidate’s country of origin, (Kept referring to Belarus as Belgium) and referred us to incorrect procedures, and failed to address the underlying cause of the issue. This led to us resubmitting the same check without any improvement in outcome. Inability to Resolve Internal Errors: The same background check was suspended twice. Despite Checkr being the one to suspend it, we were told it could not be reversed. At no point did anyone take ownership or provide a viable path forward. No Follow-Up or Escalation: After reaching out for over a month — including multiple requests for an ETA — we received no updates, no resolution, and no credits for failed checks, althought working with a support agent who claimed that they were not getting anywhere with their internal engineering team for a resolution. At this point, our only recourse to hold off payment. This situation has demonstrated that Checkr’s international capabilities are not only limited but unsupported by a responsive or accountable support structure. After reaching out to their billing team, we were once again redirected to the original support agent who never resolved our issue and never responded to our email. If your organization operates globally or requires dependable customer service, we recommend evaluating alternative vendors. **What problems is Checkr solving and how is that benefiting you?** Assessing new hire background checks. ### 31. Great Experience with Checkr **Rating:** 4.5/5.0 stars **Reviewed by:** Kayla S. | Senior HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Checkr?** Checkr is easy to use and usually fast. We are hiring a lot and have had no issues submitting our requests and building the right package for our company. The candidates have never complained about the system or inputting their information. **What do you dislike about Checkr?** The only slight downside I've had is getting in touch with someone in customer service. We had an issue with a county taking a long time to process background checks and Checkr couldn't tell us what the issue could be. Someone in quality control to catch those patterns and assess could be helpful. **What problems is Checkr solving and how is that benefiting you?** Checkr is allowing us to be relatively hands off with the background check process. We don't have to call around or contact agencies ourselves. ### 32. Effortless for End Users, Truly User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Andi B. | Director, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Checkr?** Ease of use for end users and reporting functionality **What do you dislike about Checkr?** I don't have any features that I dislike **What problems is Checkr solving and how is that benefiting you?** Checkr was the product we choose as a start up compnay 3 years ago and as we have growm to over 250 employees the ease of use to run background checks and MVRs has been beneficial as we go through the hire process for our locations. ### 33. Fast and Easy Background Checks! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis G. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Checkr?** My company's insurance provider requires us to run Motor Vehicle Reports for anyone who is driving on set. I love that I just need to send an email and Checkr collects all of the sensitive info. Also, the reports process so quickly which is great because we sometimes get super last min drivers. I like the new updates where you can bulk add a bunch of email addresses! **What do you dislike about Checkr?** Sometimes the reports are hard to decipher, and it isn't available for Pennsylvania. **What problems is Checkr solving and how is that benefiting you?** Fast motor vehicle reports for shoots. Makes it super easy to hire drivers when we are on a time crunch. ### 34. Fast and Easy Integration, But Clearing Pending Employees Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Gabrielle Z. | Human Resources Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Checkr?** It is quick and easy to use. It also is linked to our recruiting software. **What do you dislike about Checkr?** I don't know how to clear a pending employee usually it is an individual who is an international employee and they are unable to obtain proof of education. **What problems is Checkr solving and how is that benefiting you?** It ensure we are hiring employees that have a clear background check. ### 35. Checkr has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Ned L. | Assimilations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Checkr?** Every time I have a question or need help, they are hyper-responsive. They also return background checks way quicker than our previous vendor. **What do you dislike about Checkr?** I haven't experienced anything that I dislike. Everything has been great! **What problems is Checkr solving and how is that benefiting you?** They are integrated with our church database which makes screening very easy. It saves us loads of administrative work. ### 36. Easy to Use and Delivers Fast Results! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Checkr?** It is easy to use and we get results fast. **What do you dislike about Checkr?** I like that most results and electronic. The states that have manual records take longer to get results. **What problems is Checkr solving and how is that benefiting you?** Onboarding new employees to get background checks. ### 37. Easy US background check; unclear pricing for foreign **Rating:** 4.0/5.0 stars **Reviewed by:** Kim T. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Checkr?** Very easy to use with many options for background checks. It would be nice to get notifications when candidates don't respond to requests. Integrates with Vanta. **What do you dislike about Checkr?** For foreign background checks, the price range is wide and so you really don't know how much it'll cost. This was for looking at Pakistan so it might be different for other countries. **What problems is Checkr solving and how is that benefiting you?** We need easy background checks on potential hires. ### 38. User-Friendly App with Great Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Checkr?** I utilize Checkr on a weekly basis and I have found that it is a fairly user friendly application and if you do have any questions or concerns, their support team is very thorough and quick to respond. Their new reporting functionality is very useful as well. **What do you dislike about Checkr?** N/A - I do not have anything specific to share at this time. **What problems is Checkr solving and how is that benefiting you?** Checkr has a multitude of different checks available which allows us to add elements so we stay in compliance with our various contracts. ### 39. Seamless ATS Integration and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Checkr?** Checkr integrates well within our ATS. The UI is also very intuitive. We have hundreds of background packages and they are able to accomodate them. Their customer support is very responsive. **What do you dislike about Checkr?** Sometimes when needing to reorder occupational health screenings it can be a bit clunky. We have clients with a large number and it only allows 5 at a time. The communication with TB results is lacking as well. **What problems is Checkr solving and how is that benefiting you?** Running and reviewing background checks. I am satisfied with the ease of use. ### 40. Exceptionally User-Friendly and Comprehensive Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Chandra H. | Human Resources Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Checkr?** So user friendly & comprehensive. Quick response time! **What do you dislike about Checkr?** I do not have any dislikes. I have used for several months and do not find anything to dislike. **What problems is Checkr solving and how is that benefiting you?** Quick response for background checks to fill the ever-revolving door of employees ### 41. Professional, user friendly, good customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Kate B. | Senior Mobilization Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Checkr?** Checkr integrates with the application system we use, so it's easy for our applicants and us as administrators. It's affordable, the interface is intuitive and the email customer service is always very prompt if I have questions. **What do you dislike about Checkr?** Haven't had any specific challenges, nothing particular that I dislike. **What problems is Checkr solving and how is that benefiting you?** We facilitate volunteers spending time with children so a background check is a necessity for us. The options of levels of background checks, affordability, integrating with our application system, and ease for the user is most beneficial to us. ### 42. Easy Navigation and Fast, Helpful Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Checkr?** The platform is straightforward to navigate, and I have found the customer service to be both prompt and helpful. **What do you dislike about Checkr?** It can be a bit unclear why checks are pending for long periods of time sometime, but the customer service team can typically help determine the hold up. **What problems is Checkr solving and how is that benefiting you?** We no longer have to manually input any information, as Checkr integrates seamlessly with our ATS/HRIS, keeping all our data centralized and helping to accelerate the onboarding process. ### 43. You cant get any easier **Rating:** 5.0/5.0 stars **Reviewed by:** Alison G. | Human Reaources, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Checkr?** I love how easy it is to order and get results **What do you dislike about Checkr?** Sometimes the accuracy of when the result will be done is not correct **What problems is Checkr solving and how is that benefiting you?** you can do multiple tests, like credit, back ground all at once ### 44. User-Friendly Interface, But Lacks Support **Rating:** 4.5/5.0 stars **Reviewed by:** J H. | Franchise Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Checkr?** Very easy to use interface. It makes it easy for my business. **What do you dislike about Checkr?** There’s no support when you have a question **What problems is Checkr solving and how is that benefiting you?** Ensuring our new hires have a clean background. We work with children and this is inpeotant. ### 45. Efficient Background Checks, But Customer Service Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Checkr?** Efficient background checks with decent pricing. **What do you dislike about Checkr?** Customer service has really dropped off compared to how it used to be, and it’s been noticeably less helpful lately. **What problems is Checkr solving and how is that benefiting you?** Unfortunately, nothing at this time ### 46. Excellent background provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Checkr?** Checkr is so incredibly easy to use! I love the packages available and the custom packages you can create. The turnaround time is always super fast, which has reduced our onboarding time and allowed us to get employees started quicker! I would highly recommend Checkr to anyone looking for a new provider. **What do you dislike about Checkr?** No real downsides that I have came across. **What problems is Checkr solving and how is that benefiting you?** Checkr's turnaround time and ease of use is so much better than our previous provider. We get backgrounds back quick and are able to make hires happen faster. They allow our onboarding process to go smoothly and we never have to worry about how long we'll be waiting for a check to come back before we can get someone started in their new role. ### 47. Quick and easy to use with fast results **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin H. | Senior Pastor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Checkr?** Is very user friendly. It helps us to handle a very important issue in a timely fashion. We use it often and we need results quickly. Checkr has given us no issues. **What do you dislike about Checkr?** At this point we haven't encountered any issues. **What problems is Checkr solving and how is that benefiting you?** We are a church and want to ensure the safety of our children by screening all of our workers. Checkr is an affordable option that helps us screen our applicants quickly and efficiently. ### 48. Fast Background Checks, But Support Lacks Phone Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** tammy g. | Firm Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Checkr?** It’s quick and easy to get background checks. **What do you dislike about Checkr?** No phone number to call for help so you’re stuck with delayed response. **What problems is Checkr solving and how is that benefiting you?** Quick and efficient background checks for potential employees ### 49. Checkr Background Check **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa C. | Talent Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Checkr?** Easy to implement, clear dashboards, cost. Customer support is amazing, and checkr is very easy to use. **What do you dislike about Checkr?** We have had a great experience so far. The issue that we had was easily resolved. **What problems is Checkr solving and how is that benefiting you?** We switched to Checkr as our previous provider was not very efficient. Checkr has reduced turnaround time, lowered our cost and streamlined any consideration outcomes easily through our legal department. The dashboard is easy to read. ### 50. Easy to use and for the most part fast results **Rating:** 4.5/5.0 stars **Reviewed by:** Antonio G. | Staffing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Checkr?** I use Checkr for background checks daily, I can say it is super easy to use, and super friendly as is integrated on the CRM that we use. Checkr delivers accurate results, enabling me to make hiring decisions quickly. Tracking the progress is super helpful as I keep all parties inform of the progress. **What do you dislike about Checkr?** In some instances it takes too long to get results **What problems is Checkr solving and how is that benefiting you?** Background check for new employees ## Checkr Discussions - [Is Checkr integratable with Ceridian?](https://www.g2.com/discussions/is-checkr-integratable-with-ceridian) - 1 comment, 1 upvote - [What is the report type that will give us a faster turnaround time to complete?](https://www.g2.com/discussions/what-is-the-report-type-that-will-give-us-a-faster-turnaround-time-to-complete) - 1 comment, 1 upvote - [Does Checkr have a web-based or API product?](https://www.g2.com/discussions/does-checkr-have-a-web-based-or-api-product) - 1 comment, 1 upvote - [Who uses Checkr?](https://www.g2.com/discussions/who-uses-checkr) - 1 comment - [View Checkr pricing details and edition comparison](https://www.g2.com/products/checkr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+08%3A41%3A03+-0500&secure%5Bsession_id%5D=1ee22499-3a3a-4ff7-961d-6327a87854b7&secure%5Btoken%5D=f9c967db8f7592f0ca2d417ee912e5dcc1c50a34dbaca23ce490d38f2c4cea68&format=llm_user) ## Checkr Integrations - [Able by Bullhorn](https://www.g2.com/products/able-by-bullhorn/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [EMS](https://www.g2.com/products/employee-monitor-system-ems/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Paradox](https://www.g2.com/products/paradox/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews) - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Checkr Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Drug Testing Additional Functionality** - Mobility - Messaging - Payment **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top Checkr Alternatives - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (503 reviews) - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (164 reviews) - [Certn](https://www.g2.com/products/certn/reviews) - 4.7/5.0 (201 reviews)