I like that the worklist keeps my team on track for touching base with our customers on a more frequent and real-time basis...gone are spreadsheets!
The bank integration stopped working over two weeks ago so we have been without the use of the product since then. The support response has been extremely frustrating. The committed resolution time for critical cash application issues is 3 business days....
Clearing the payments manually is very hard and time-consuming. It helps us to reduce time while we are doing month-end closing. Also, if you are familiar with SAP tools, it is easy to get used to.
A bit complex for average person to understand
I like that the worklist keeps my team on track for touching base with our customers on a more frequent and real-time basis...gone are spreadsheets!
Clearing the payments manually is very hard and time-consuming. It helps us to reduce time while we are doing month-end closing. Also, if you are familiar with SAP tools, it is easy to get used to.
The bank integration stopped working over two weeks ago so we have been without the use of the product since then. The support response has been extremely frustrating. The committed resolution time for critical cash application issues is 3 business days....
A bit complex for average person to understand