Compare HelloID and Microsoft Entra ID 
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Mid-Market (38.3% of reviews)
Entry-Level Pricing
Starting at $2.36 1 User Per Month
Free
HelloID
Star Rating
(32)4.5 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Entry-Level Pricing
Starting at $2.36 1 User Per Month
Browse all 4 pricing plansMicrosoft Entra ID
Star Rating
(788)4.5 out of 5
Market Segments
Mid-Market (38.3% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Entra ID excels in its "Multi-Factor Authentication" feature, scoring 9.2, while HelloID shines even brighter with a score of 9.7, indicating a more robust and user-friendly experience in securing access.
- Reviewers mention that HelloID's "Automated Provisioning" feature is rated at 10.0, showcasing its superior capability in managing user accounts efficiently compared to Microsoft Entra ID's score of 9.0.
- G2 users highlight that HelloID offers better "Access Termination" processes, achieving a perfect score of 10.0, while Microsoft Entra ID scores 8.8, suggesting that HelloID provides a more seamless experience in revoking access when needed.
- Users on G2 appreciate Microsoft Entra ID's "Role Management" feature, which scores 9.1, but HelloID outperforms it with a score of 9.8, indicating a more comprehensive approach to managing user roles and permissions.
- Reviewers say that HelloID's "Self Service Password Reset" feature is highly rated at 9.6, making it easier for users to manage their passwords independently, while Microsoft Entra ID also performs well with a score of 9.1, but not as effectively as HelloID.
- Users report that both products support "Single Sign-On" effectively, with Microsoft Entra ID scoring 9.1 and HelloID slightly higher at 9.5, but HelloID is noted for its more intuitive user interface, enhancing the overall user experience.
Pricing
Entry-Level Pricing
HelloID
Provisioning
Starting at $2.36
1 User Per Month
Automatically create & manage user accounts across multiple applications, based on a single source of truth. Ensures bottleneck-free "Day 1" access.
- 200-299 user tier pricing. Contact us for all tier level pricing.
- HR driven user account provisioning
- Enhanced business rules
Microsoft Entra ID
Azure Active Directory Free
Free
The free edition of Azure AD is included with a subscription of a commercial online service such as Azure, Dynamics 365, Intune, Power Platform, and others.
- Partially Included: Authentication, single sign-on and multifactor authentication (MFA)
- Partially Included: Applications Access
- Partially Included: Authorization and Conditional Access
Free Trial
HelloID
Free Trial is available
Microsoft Entra ID
Free Trial is available
Ratings
Meets Requirements
8.9
25
9.1
622
Ease of Use
8.3
25
8.8
627
Ease of Setup
7.8
23
8.6
348
Ease of Admin
8.3
23
8.8
337
Quality of Support
9.4
24
8.7
564
Has the product been a good partner in doing business?
9.6
23
9.1
326
Product Direction (% positive)
8.9
21
9.4
603
Features by Category
Authentication Options
9.2
10
8.9
201
9.4
8
8.9
192
9.7
5
9.3
193
9.4
8
8.8
194
9.5
10
8.7
162
9.8
7
8.8
152
Access Control Types
Feature Not Available
8.9
183
9.3
7
8.9
182
9.7
6
9.0
182
9.0
5
8.8
160
8.7
5
8.7
159
Administration
9.3
9
8.8
180
9.8
9
9.0
190
9.7
10
8.8
191
8.2
10
8.7
194
9.8
7
8.9
185
Platform
9.8
10
8.8
164
Not enough data
8.9
162
9.4
9
9.0
179
Not enough data
8.8
156
9.0
10
8.9
172
9.1
9
8.8
168
8.6
6
8.6
153
User on/off Boarding
9.4
8
9.0
67
|
Verified
9.7
10
8.8
69
|
Verified
9.0
10
9.1
75
|
Verified
9.0
10
9.2
73
|
Verified
9.5
11
9.1
74
|
Verified
8.5
8
8.9
65
|
Verified
User Maintenance
9.6
8
9.0
70
|
Verified
9.4
11
8.5
68
|
Verified
Feature Not Available
8.7
68
|
Verified
Governance
Feature Not Available
8.9
73
|
Verified
8.9
6
8.9
68
|
Verified
Administration
8.1
12
8.7
74
|
Verified
Feature Not Available
8.5
62
|
Verified
8.3
11
8.9
76
|
Verified
8.5
8
8.8
68
|
Verified
Authentication type
Not enough data
8.1
150
Feature Not Available
7.3
130
Not enough data
8.5
142
Not enough data
7.7
129
Not enough data
8.8
151
Feature Not Available
8.6
151
Not enough data
8.9
159
Feature Not Available
8.5
137
Functionality
Feature Not Available
8.9
159
Not enough data
8.6
155
Implementation
Not enough data
8.9
173
Feature Not Available
8.2
135
Feature Not Available
8.1
123
Access Control
9.8
7
9.1
165
10.0
5
8.7
159
9.7
6
8.8
150
9.7
6
8.7
146
Administration
10.0
7
8.6
152
9.7
6
8.7
163
Not enough data
8.7
149
8.9
6
8.7
156
Functionality
9.5
7
9.0
163
9.7
5
9.1
167
9.4
6
9.0
155
Administration
Not enough data
9.3
82
Not enough data
8.8
76
Not enough data
9.0
79
Not enough data
8.6
77
Not enough data
9.3
81
Not enough data
9.1
80
Functionality
Not enough data
9.5
81
Not enough data
9.4
81
Not enough data
9.1
70
Not enough data
9.0
76
Not enough data
9.4
81
Not enough data
9.3
82
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.2
75
Not enough data
9.2
75
Monitoring
Not enough data
9.3
81
Not enough data
9.2
81
Not enough data
9.1
76
Reporting
Not enough data
9.1
78
Not enough data
9.2
76
Functionality
Not enough data
8.6
81
Not enough data
8.8
88
Not enough data
9.1
108
Not enough data
7.6
96
Functionality
9.6
9
9.0
216
8.8
8
8.8
184
9.1
9
9.2
213
9.3
9
8.8
207
9.3
9
9.2
214
Not enough data
9.2
213
Type
9.0
5
8.5
189
9.8
7
9.3
209
Reporting
Feature Not Available
8.8
194
8.7
10
8.8
203
Categories
Categories
Shared Categories
HelloID and Microsoft Entra ID are categorized as Cloud Directory Services, Multi-Factor Authentication (MFA), Identity and Access Management (IAM), User Provisioning and Governance Tools, and Single Sign-On (SSO)
Unique Categories
HelloID has no unique categories
Microsoft Entra ID is categorized as Passwordless Authentication and Privileged Access Management (PAM)
Reviews
Reviewers' Company Size
HelloID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Entra ID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
51.6%
Education Management
35.5%
Hospital & Health Care
6.5%
Non-Profit Organization Management
3.2%
Higher Education
3.2%
Other
0.0%
Information Technology and Services
26.5%
Computer Software
9.4%
Computer & Network Security
6.7%
Financial Services
4.7%
Hospital & Health Care
2.9%
Other
49.7%
Most Helpful Reviews
HelloID
Most Helpful Favorable Review
Jason S.
Verified User in Primary/Secondary Education
Using HelloID is like having an extra department. Everything account-related that we used to spend multiple weeks' worths of time dealing with is now all done automatically before we start our day. The support is also fantastic. No issue has gone...
Most Helpful Critical Review
Evert-Jan d.
Verified User in Hospital & Health Care
There is not much to dislike. If I would have to point something out, there is still room for more features and functions (but there is already a lot in development).
Microsoft Entra ID
Most Helpful Favorable Review
Dev L.
Verified User in Non-Profit Organization Management
I am most impressed with its integration with Microsoft 365 where it supplies app and location information about the MFA request that is coming in so you don't just accept a request assuming it's from your own device when it's not. Backup and restore...
Most Helpful Critical Review
David L.
Verified User in Financial Services
There is no way to combine some users with MFA and some users with a standard authentification (We don't have all customer mobile phone). Sometimes the Azure Portal is not responding well : the website is slow and some tasks failed. Azure is providing...
Jason S.
Verified User in Primary/Secondary Education
Using HelloID is like having an extra department. Everything account-related that we used to spend multiple weeks' worths of time dealing with is now all done automatically before we start our day. The support is also fantastic. No issue has gone...
Dev L.
Verified User in Non-Profit Organization Management
I am most impressed with its integration with Microsoft 365 where it supplies app and location information about the MFA request that is coming in so you don't just accept a request assuming it's from your own device when it's not. Backup and restore...
Evert-Jan d.
Verified User in Hospital & Health Care
There is not much to dislike. If I would have to point something out, there is still room for more features and functions (but there is already a lot in development).
David L.
Verified User in Financial Services
There is no way to combine some users with MFA and some users with a standard authentification (We don't have all customer mobile phone). Sometimes the Azure Portal is not responding well : the website is slow and some tasks failed. Azure is providing...
Discussions
HelloID has no discussions with answers
Which is better Google Authenticator or Microsoft authenticator?
3 comments
SP
Microsoft AuthenticatorRead more
How good is Microsoft authenticator app?
4 comments
AW
Easy to add accounts and hassle free for every authentication promptRead more
Is Azure Active Directory SaaS or PaaS?
2 comments
SG
Azure Active Directory (Azure AD) is primarily a SaaS (Software-as-a-Service) offering provided by Microsoft as a cloud-based identity and access management...Read more
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