Compare Guru and Tettra 
At a Glance
Market Segments
Mid-Market (56.2% of reviews)
Small-Business (60.5% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Starting at $40.00 10 Users Per Month
Guru
Star Rating
(2,133)4.7 out of 5
Market Segments
Mid-Market (56.2% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansTettra
Star Rating
(133)4.7 out of 5
Market Segments
Small-Business (60.5% of reviews)
Entry-Level Pricing
Starting at $40.00 10 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in knowledge base management with a rating of 9.7, while Tettra follows closely with a score of 9.3. Reviewers mention that Guru's knowledge base is more comprehensive and easier to navigate, making it a preferred choice for larger teams.
- Reviewers mention that Guru's search analytics feature is rated at 9.6, significantly higher than Tettra's 8.9. Users on G2 highlight that Guru's intelligent search capabilities allow for quicker access to information, which enhances productivity.
- Users say that Guru's content management features, particularly version control and document collaboration, are rated at 9.0 and 9.2 respectively, while Tettra's ratings are slightly lower at 8.9 and 9.0. Reviewers mention that Guru's tools facilitate smoother collaboration among team members.
- G2 users report that Guru's customer support is rated at 9.4, which is slightly lower than Tettra's 9.5. However, users mention that Guru's support team is responsive and helpful, often providing quick resolutions to issues.
- Reviewers mention that Guru's ease of setup is rated at 9.3, while Tettra shines with a higher score of 9.7. Users on G2 report that Tettra's onboarding process is more straightforward, making it easier for new users to get started.
- Users report that both products offer strong integration capabilities, with Guru scoring 9.2 and Tettra at 9.0. However, reviewers mention that Guru's integrations with other tools are more seamless, enhancing overall workflow efficiency.
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Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Tettra
Basic
Starting at $40.00
10 Users Per Month
For small teams just getting started with knowledge sharing
- Slack Integration
- Questions & Answers
- Page Requests
Free Trial
Guru
Free Trial is available
Tettra
Free Trial is available
Ratings
Meets Requirements
9.2
1,744
9.0
114
Ease of Use
9.3
1,765
9.3
115
Ease of Setup
9.3
793
9.7
68
Ease of Admin
9.0
462
9.2
46
Quality of Support
9.4
1,358
9.5
98
Has the product been a good partner in doing business?
9.4
416
9.5
42
Product Direction (% positive)
9.2
1,645
9.1
112
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.5
61
Not enough data
9.4
61
Not enough data
9.4
60
Not enough data
Content Discovery
9.5
60
Not enough data
9.5
58
Not enough data
9.4
58
Not enough data
9.2
60
Not enough data
9.6
58
Not enough data
9.4
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.3
589
Not enough data
9.2
583
Not enough data
9.2
580
Not enough data
Knowledge Management
9.7
704
Not enough data
9.2
655
Not enough data
9.2
618
Not enough data
Compliance
9.3
599
Not enough data
9.2
571
Not enough data
9.2
568
Not enough data
9.1
547
Not enough data
Customer Support
9.2
673
Not enough data
9.2
635
Not enough data
9.1
563
Not enough data
Data Security
9.2
548
Not enough data
9.3
542
Not enough data
9.3
566
Not enough data
9.2
548
Not enough data
Administration
9.2
594
Not enough data
9.3
617
Not enough data
9.5
683
Not enough data
Generative AI
9.0
407
Not enough data
Account Options
Not enough data
9.1
13
Not enough data
Feature Not Available
Not enough data
8.0
11
Not enough data
Feature Not Available
Not enough data
8.7
10
Not enough data
9.0
14
Q&A Tools
Not enough data
8.3
11
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
8.9
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
10
Not enough data
8.3
12
Not enough data
8.5
9
Knowledge Pages
9.0
565
8.5
46
9.1
522
8.6
47
9.2
591
9.0
56
9.1
563
8.9
51
8.9
465
Feature Not Available
8.9
421
Feature Not Available
9.2
433
9.1
46
Knowledge Dissemination
9.0
548
8.9
50
9.1
545
8.7
53
9.5
615
9.3
61
9.1
590
8.9
61
9.2
453
8.9
46
9.2
456
Feature Not Available
9.4
461
9.1
47
9.0
432
8.9
38
9.2
442
9.2
41
Compatibility
9.6
49
Not enough data
9.2
47
Not enough data
9.0
50
Not enough data
Search Queries
9.4
47
Not enough data
9.6
50
Not enough data
9.3
48
Not enough data
9.4
45
Not enough data
9.3
48
Not enough data
Functionality
9.2
47
Not enough data
9.6
48
Not enough data
9.4
50
Not enough data
Responses
9.0
7
Not enough data
8.9
6
Not enough data
8.3
7
Not enough data
Automation - AI Agents
9.2
6
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.4
8
Not enough data
9.0
7
Not enough data
Platform
9.3
7
Not enough data
9.5
7
Not enough data
8.8
7
Not enough data
Autonomy - AI Agents
9.0
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
Generative AI
9.2
8
Not enough data
9.2
8
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Newsletter Interface Features - Internal Newsletter Software
9.4
36
Not enough data
9.1
36
Not enough data
9.0
34
Not enough data
Newsletter Management Features - Internal Newsletter Software
9.4
36
Not enough data
9.2
37
Not enough data
9.0
35
Not enough data
Administrative Features - Internal Newsletter Software
9.4
37
Not enough data
9.3
35
Not enough data
9.0
35
Not enough data
9.2
35
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Tettra are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tettra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
9.8%
Consumer Services
8.5%
Internet
6.9%
Financial Services
6.3%
Other
53.7%
Marketing and Advertising
24.8%
Computer Software
12.4%
Financial Services
8.5%
Information Technology and Services
4.7%
Education Management
3.9%
Other
45.7%
Most Helpful Reviews
Guru
Most Helpful Favorable Review
Eli .
Verified User in Telecommunications
The Guru interface when searching using the correct key words will led you right away to the thing that you needed. The Guru updates are can easy to understand. You can easily locate new Gurus since it has notification on the announce on the right corner....
Most Helpful Critical Review
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Tettra
Most Helpful Favorable Review
Anastasiya Z.
Verified User in Marketing and Advertising
Tettra has an intuitive and user-friendly interface, which makes it a pleasure to use every day. I also really appreciate the private categories feature—it’s perfect for organizing sensitive information and keeping it accessible only to the right people.
Most Helpful Critical Review
Brianna T.
Verified User in Computer Software
The simplicity is also a weakness; some other documentation tools are much more robust and allow integrations with many other tools, importing file types, etc.
Eli .
Verified User in Telecommunications
The Guru interface when searching using the correct key words will led you right away to the thing that you needed. The Guru updates are can easy to understand. You can easily locate new Gurus since it has notification on the announce on the right corner....
Anastasiya Z.
Verified User in Marketing and Advertising
Tettra has an intuitive and user-friendly interface, which makes it a pleasure to use every day. I also really appreciate the private categories feature—it’s perfect for organizing sensitive information and keeping it accessible only to the right people.
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Brianna T.
Verified User in Computer Software
The simplicity is also a weakness; some other documentation tools are much more robust and allow integrations with many other tools, importing file types, etc.
Discussions
Do we have any mobile app for Guru?
3 comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
What is Tettra used for?
1 comment
Official Response from Tettra
Tettra is an AI-powered internal knowledge base software that helps your team get answers and find information quickly. Tettra will help keep your...Read more
How much does Tettra cost?
1 comment
Official Response from Tettra
Tettra has a free plan. You can invite up to 10 users to get started.
The scaling plan begins at $10 per user for a Slack or MS Teams integration,...Read more
What is Tettra Wiki?
1 comment
Official Response from Tettra
Tettra is your internal knowledge base to end repetitive questions.
It offers a full suite of tools for sharing knowledge. With Tettra, you'll get:
*...Read more
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