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At a Glance
Guru
Guru
Star Rating
(2,112)4.7 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Information
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plans
Tettra
Tettra
Star Rating
(132)4.7 out of 5
Market Segments
Small-Business (60.2% of reviews)
Information
Entry-Level Pricing
Starting at $40.00 10 Users Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Guru excels in knowledge base management, with a score of 9.7, while Tettra trails slightly behind at 9.3. Reviewers mention that Guru's knowledge base feature is particularly user-friendly and effective for organizing information.
  • Reviewers mention that Guru's ease of setup is rated at 9.3, making it a breeze for teams to get started, whereas Tettra scores higher at 9.7. Users on G2 appreciate Tettra's straightforward onboarding process, which includes helpful tutorials.
  • Users say that Guru shines in content management with a score of 9.5 for version control, while Tettra's score of 8.9 indicates room for improvement. Reviewers highlight Guru's ability to track changes effectively, ensuring that teams are always working with the latest information.
  • G2 users report that Guru's quality of support is rated at 9.4, slightly lower than Tettra's 9.5. Users mention that Tettra's support team is responsive and helpful, which enhances the overall user experience.
  • Reviewers mention that Guru's integrations score of 9.2 is competitive, but Tettra edges ahead with a score of 9.3. Users on G2 appreciate the variety of third-party applications that Tettra seamlessly connects with, enhancing workflow efficiency.
  • Users report that Guru's communication features are robust, particularly in notifications with a score of 9.0, while Tettra's score of 8.9 indicates a slightly less effective system. Reviewers say that Guru's notification system keeps teams informed and engaged.
Featured Products
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
Browse all 3 pricing plans
Tettra
Basic
Starting at $40.00
10 Users Per Month
Browse all 3 pricing plans
Free Trial
Guru
Free Trial is available
Tettra
Free Trial is available
Ratings
Meets Requirements
9.2
1,722
9.0
113
Ease of Use
9.2
1,743
9.3
114
Ease of Setup
9.3
772
9.7
68
Ease of Admin
9.0
451
9.2
46
Quality of Support
9.4
1,339
9.5
98
Has the product been a good partner in doing business?
9.4
405
9.5
42
Product Direction (% positive)
9.2
1,623
9.1
111
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
514
Not enough data
Content Management
9.5
58
Not enough data
9.3
58
Not enough data
9.4
57
Not enough data
Content Discovery
9.5
58
Not enough data
9.5
56
Not enough data
9.3
56
Not enough data
9.2
58
Not enough data
9.6
56
Not enough data
9.4
57
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
9.2
12,079
Not enough data
Administration
9.2
573
Not enough data
9.2
567
Not enough data
9.1
564
Not enough data
Knowledge Management
9.7
689
Not enough data
9.2
640
Not enough data
9.2
603
Not enough data
Compliance
9.2
583
Not enough data
9.2
556
Not enough data
9.2
553
Not enough data
9.1
532
Not enough data
Customer Support
9.2
659
Not enough data
9.2
621
Not enough data
9.0
549
Not enough data
Data Security
9.2
533
Not enough data
9.3
527
Not enough data
9.3
552
Not enough data
9.2
533
Not enough data
Administration
9.2
580
Not enough data
9.3
603
Not enough data
9.5
669
Not enough data
Generative AI
9.0
393
Not enough data
Not enough data
8.7
152
Account Options
Not enough data
9.1
13
Not enough data
Feature Not Available
Not enough data
8.0
11
Not enough data
Feature Not Available
Not enough data
8.7
10
Not enough data
9.0
14
Q&A Tools
Not enough data
8.3
11
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
8.9
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
10
Not enough data
8.3
12
Not enough data
8.5
9
9.1
7,927
9.0
630
Knowledge Pages
9.0
554
8.6
45
9.1
511
8.6
46
9.2
580
9.0
55
9.1
552
8.9
50
8.9
454
Feature Not Available
8.9
410
Feature Not Available
9.2
422
9.2
45
Knowledge Dissemination
8.9
537
9.0
49
9.1
534
8.8
52
9.5
605
9.3
60
9.1
579
8.9
60
9.2
442
8.9
45
9.2
445
Feature Not Available
9.4
450
9.1
46
9.0
421
9.0
37
9.2
431
9.3
40
Enterprise Search SoftwareHide 11 FeaturesShow 11 Features
9.3
507
Not enough data
Compatibility
9.5
47
Not enough data
9.2
45
Not enough data
9.0
48
Not enough data
Search Queries
9.4
45
Not enough data
9.5
48
Not enough data
9.3
46
Not enough data
9.3
43
Not enough data
9.3
46
Not enough data
Functionality
9.1
45
Not enough data
9.6
46
Not enough data
9.4
48
Not enough data
8.9
107
Not enough data
Responses
8.9
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
Automation - AI Agents
9.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Platform
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Autonomy - AI Agents
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
9.0
7
Not enough data
9.0
7
Not enough data
Enterprise Social Networking (ESN)Hide 9 FeaturesShow 9 Features
9.7
62
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Internal Newsletter SoftwareHide 10 FeaturesShow 10 Features
9.2
356
Not enough data
Newsletter Interface Features - Internal Newsletter Software
9.4
36
Not enough data
9.1
36
Not enough data
9.0
34
Not enough data
Newsletter Management Features - Internal Newsletter Software
9.4
36
Not enough data
9.2
37
Not enough data
9.0
35
Not enough data
Administrative Features - Internal Newsletter Software
9.4
37
Not enough data
9.3
35
Not enough data
9.0
35
Not enough data
9.2
35
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru
Guru
Tettra
Tettra
Guru and Tettra are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Guru
Guru
Small-Business(50 or fewer emp.)
14.6%
Mid-Market(51-1000 emp.)
56.4%
Enterprise(> 1000 emp.)
29.0%
Tettra
Tettra
Small-Business(50 or fewer emp.)
60.2%
Mid-Market(51-1000 emp.)
37.5%
Enterprise(> 1000 emp.)
2.3%
Reviewers' Industry
Guru
Guru
Computer Software
14.7%
Information Technology and Services
9.9%
Consumer Services
8.6%
Internet
7.0%
Financial Services
6.3%
Other
53.5%
Tettra
Tettra
Marketing and Advertising
25.0%
Computer Software
12.5%
Financial Services
7.8%
Information Technology and Services
4.7%
Education Management
3.9%
Other
46.1%
Most Helpful Reviews
Guru
Guru
Most Helpful Favorable Review
Daniel L.
DL
Daniel L.
Verified User in Computer Software

I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...

Most Helpful Critical Review
Chano .
C
Chano .
Verified User in Leisure, Travel & Tourism

Not a newbie friendly and it doesn't have enough examples.

Tettra
Tettra
Most Helpful Favorable Review
Sofia B.
SB
Sofia B.
Verified User in Marketing and Advertising

What I love about Tettra is how easy it makes sharing and finding info. No more digging through endless chats or emails—everything we need is right there, neatly organized. Plus, it’s super simple to use, so even the least tech-savvy teammates are on board.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

Too slow, not user-friendly, old-school navigation. Recently, approached their support to point out an issue that recently started something to do with the hierarchy of their categories that was working fine before. To my surprise and disappointment, their...

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Tettra
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Discussions
Guru
Guru Discussions
Do we have any mobile app for Guru?
3 comments
David F.
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
Raine Leonard C.
RC
Guru is a knowledge-based tool that helps employees learn the necessary information regarding about the product and processes necessary related to the field...Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
Chris A.
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Tettra
Tettra Discussions
What is Tettra used for?
1 comment
Official Response from Tettra
Tettra is an AI-powered internal knowledge base software that helps your team get answers and find information quickly. Tettra will help keep your...Read more
How much does Tettra cost?
1 comment
Official Response from Tettra
Tettra has a free plan. You can invite up to 10 users to get started. The scaling plan begins at $10 per user for a Slack or MS Teams integration,...Read more
What is Tettra Wiki?
1 comment
Official Response from Tettra
Tettra is your internal knowledge base to end repetitive questions. It offers a full suite of tools for sharing knowledge. With Tettra, you'll get:  *...Read more