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At a Glance
Guru
Guru
Star Rating
(2,112)4.7 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Information
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plans
Stack Overflow for Teams
Stack Overflow for Teams
Star Rating
(721)4.5 out of 5
Market Segments
Mid-Market (44.5% of reviews)
Information
Entry-Level Pricing
$6.50 1 Per Teammate Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Guru excels in Knowledge Base functionality, scoring 9.7, while Stack Overflow for Teams scores 9.2. Reviewers mention that Guru's ability to centralize knowledge and provide easy access to information is a significant advantage for teams looking to streamline their processes.
  • Reviewers mention that Guru's Quality of Support is rated at 9.4, compared to Stack Overflow for Teams' 8.8. Users on G2 appreciate Guru's responsive customer service and helpful resources, which enhance their overall experience with the software.
  • Users say that Guru's Search Analytics feature is rated 9.6, while Stack Overflow for Teams falls behind at 8.8. Reviewers highlight Guru's advanced search capabilities, which allow for more efficient information retrieval and better user satisfaction.
  • G2 users report that Guru's Content Management features, particularly in Document Collaboration (9.0) and Version Control (8.9), are superior to Stack Overflow for Teams, which scores lower in these areas. Users mention that Guru's tools facilitate better teamwork and document handling.
  • Reviewers mention that Guru's Integrations score is 9.6, while Stack Overflow for Teams scores 8.3. Users appreciate Guru's ability to seamlessly connect with other tools, enhancing their workflow and productivity.
  • Users on G2 report that Guru's Ease of Use is rated at 9.2, slightly higher than Stack Overflow for Teams' 9.0. Reviewers say that Guru's intuitive interface makes it easier for new users to adopt the software quickly, which is a crucial factor for teams with varying technical skills.
Featured Products
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
Browse all 3 pricing plans
Stack Overflow for Teams
Basic
$6.50
1 Per Teammate Per Month
Browse all 4 pricing plans
Free Trial
Guru
Free Trial is available
Stack Overflow for Teams
Free Trial is available
Ratings
Meets Requirements
9.2
1,722
8.9
554
Ease of Use
9.2
1,743
9.0
559
Ease of Setup
9.3
772
9.0
191
Ease of Admin
9.0
451
9.0
182
Quality of Support
9.4
1,339
8.8
285
Has the product been a good partner in doing business?
9.4
405
9.0
137
Product Direction (% positive)
9.2
1,623
8.2
512
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
514
Not enough data
Content Management
9.5
58
Not enough data
9.3
58
Not enough data
9.4
57
Not enough data
Content Discovery
9.5
58
Not enough data
9.5
56
Not enough data
9.3
56
Not enough data
9.2
58
Not enough data
9.6
56
Not enough data
9.4
57
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
9.2
12,079
Not enough data
Administration
9.2
573
Not enough data
9.2
567
Not enough data
9.1
564
Not enough data
Knowledge Management
9.7
689
Not enough data
9.2
640
Not enough data
9.2
603
Not enough data
Compliance
9.2
583
Not enough data
9.2
556
Not enough data
9.2
553
Not enough data
9.1
532
Not enough data
Customer Support
9.2
659
Not enough data
9.2
621
Not enough data
9.0
549
Not enough data
Data Security
9.2
533
Not enough data
9.3
527
Not enough data
9.3
552
Not enough data
9.2
533
Not enough data
Administration
9.2
580
Not enough data
9.3
603
Not enough data
9.5
669
Not enough data
Generative AI
9.0
393
Not enough data
Not enough data
8.6
3,234
Account Options
Not enough data
9.0
258
Not enough data
Feature Not Available
Not enough data
8.6
284
Not enough data
8.8
250
Not enough data
8.8
238
Not enough data
8.7
251
Q&A Tools
Not enough data
9.0
319
Not enough data
8.9
322
Not enough data
8.6
302
Not enough data
9.1
311
Not enough data
8.3
238
Not enough data
8.3
138
Not enough data
Feature Not Available
Not enough data
8.3
194
Not enough data
7.9
129
9.1
7,927
8.2
2,043
Knowledge Pages
9.0
554
Feature Not Available
9.1
511
8.1
153
9.2
580
8.8
226
9.1
552
8.0
148
8.9
454
Feature Not Available
8.9
410
7.7
137
9.2
422
8.4
183
Knowledge Dissemination
8.9
537
7.5
129
9.1
534
8.1
159
9.5
605
9.2
228
9.1
579
8.4
204
9.2
442
8.1
176
9.2
445
Feature Not Available
9.4
450
8.3
171
9.0
421
7.8
129
9.2
431
Feature Not Available
Enterprise Search SoftwareHide 11 FeaturesShow 11 Features
9.3
507
Not enough data
Compatibility
9.5
47
Not enough data
9.2
45
Not enough data
9.0
48
Not enough data
Search Queries
9.4
45
Not enough data
9.5
48
Not enough data
9.3
46
Not enough data
9.3
43
Not enough data
9.3
46
Not enough data
Functionality
9.1
45
Not enough data
9.6
46
Not enough data
9.4
48
Not enough data
8.9
107
Not enough data
Responses
8.9
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
Automation - AI Agents
9.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Platform
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Autonomy - AI Agents
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
9.0
7
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Social Networking (ESN)Hide 9 FeaturesShow 9 Features
9.7
62
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Internal Newsletter SoftwareHide 10 FeaturesShow 10 Features
9.2
356
Not enough data
Newsletter Interface Features - Internal Newsletter Software
9.4
36
Not enough data
9.1
36
Not enough data
9.0
34
Not enough data
Newsletter Management Features - Internal Newsletter Software
9.4
36
Not enough data
9.2
37
Not enough data
9.0
35
Not enough data
Administrative Features - Internal Newsletter Software
9.4
37
Not enough data
9.3
35
Not enough data
9.0
35
Not enough data
9.2
35
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru
Guru
Stack Overflow for Teams
Stack Overflow for Teams
Guru and Stack Overflow for Teams are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Guru
Guru
Small-Business(50 or fewer emp.)
14.6%
Mid-Market(51-1000 emp.)
56.4%
Enterprise(> 1000 emp.)
29.0%
Stack Overflow for Teams
Stack Overflow for Teams
Small-Business(50 or fewer emp.)
38.9%
Mid-Market(51-1000 emp.)
44.5%
Enterprise(> 1000 emp.)
16.6%
Reviewers' Industry
Guru
Guru
Computer Software
14.7%
Information Technology and Services
9.9%
Consumer Services
8.6%
Internet
7.0%
Financial Services
6.3%
Other
53.5%
Stack Overflow for Teams
Stack Overflow for Teams
Computer Software
35.1%
Information Technology and Services
18.4%
Financial Services
5.1%
Program Development
2.5%
Retail
2.2%
Other
36.7%
Most Helpful Reviews
Guru
Guru
Most Helpful Favorable Review
Daniel L.
DL
Daniel L.
Verified User in Computer Software

I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...

Most Helpful Critical Review
Chano .
C
Chano .
Verified User in Leisure, Travel & Tourism

Not a newbie friendly and it doesn't have enough examples.

Stack Overflow for Teams
Stack Overflow for Teams
Most Helpful Favorable Review
Kashif Umair L.
KL
Kashif Umair L.
Verified User in Computer Software

What I like best about Stack Overflow for Teams is how effortlessly it helps me find the information I'm looking for. The search functionality, combined with the robust tagging and categorization options, makes locating relevant answers and documentation a...

Most Helpful Critical Review
Donald H. S.
DS
Donald H. S.
Verified User in Computer Software

I think the platform needs a fuller wiki, or way to organize questions into topics and practice areas beyond what is already available. We need a way for someone to curate pages of content, essentially.

Alternatives
Guru
Guru Alternatives
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Zendesk Support Suite
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Stack Overflow for Teams
Stack Overflow for Teams Alternatives
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Discussions
Guru
Guru Discussions
Do we have any mobile app for Guru?
3 comments
David F.
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
Raine Leonard C.
RC
Guru is a knowledge-based tool that helps employees learn the necessary information regarding about the product and processes necessary related to the field...Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
Chris A.
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Stack Overflow for Teams
Stack Overflow for Teams Discussions
Is stack overflow free to use?
4 comments
Tyler Y.
TY
No; Stack Overflow for Teams is not free. See pricing here: https://stackoverflow.co/teams/pricing/Read more
What is Stack Overflow for Teams used for?
2 comments
Ankit S.
AS
Majorly it can be used for internalised Q& A platform for cretaing a question bank and a knowledge share space.Read more
Who can use Stack Overflow for Teams?
1 comment
Official Response from Stack Overflow for Teams
Any group working on a project together can use Teams. While we started Stack Overflow to solve problems facing developers, we’ve seen other kinds of...Read more