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Compare GoTo Connect and Star2Star

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At a Glance
GoTo Connect
GoTo Connect
Star Rating
(1,295)4.4 out of 5
Market Segments
Small-Business (71.7% of reviews)
Information
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Free Trial is available
Browse all 2 pricing plans
Star2Star
Star2Star
Star Rating
(10)3.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Star2Star
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that GoTo Connect excels in its Desk-to-Desk Calls feature, scoring a remarkable 9.2, which reviewers mention enhances internal communication significantly compared to Star2Star's lower rating.
  • Reviewers mention that GoTo Connect's Voicemail to Email functionality, rated at 8.9, is highly appreciated for its efficiency, while Star2Star's 8.1 rating for Voicemail to SMS indicates a less favorable user experience in this area.
  • G2 users highlight GoTo Connect's superior Video Conferencing capabilities, scoring 9.0, which reviewers say provides a more seamless experience than Star2Star's 8.0 rating, particularly for remote teams.
  • Users on G2 report that GoTo Connect's Automated Attendants feature, rated at 9.0, is a standout for streamlining call management, whereas Star2Star's performance in this area is less impressive, reflecting a need for improvement.
  • Reviewers mention that GoTo Connect's Quality of Support is rated at 8.9, with users saying they appreciate the responsiveness and helpfulness, contrasting with Star2Star's lower ratings in support quality.
  • Users say that GoTo Connect's Native VoIP feature, rated at 9.1, is a significant advantage for businesses looking for reliable communication solutions, while Star2Star's 8.3 rating for its CCaaS Option suggests it may not meet the same level of expectations.
Featured Products
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
Browse all 2 pricing plans
Star2Star
No pricing available
Free Trial
GoTo Connect
Free Trial is available
Star2Star
No trial information available
Ratings
Meets Requirements
9.0
1,048
Not enough data
Ease of Use
9.0
1,057
Not enough data
Ease of Setup
8.7
718
Not enough data
Ease of Admin
8.9
712
Not enough data
Quality of Support
8.9
1,022
Not enough data
Has the product been a good partner in doing business?
9.2
705
Not enough data
Product Direction (% positive)
8.4
1,011
Not enough data
Features by Category
8.9
269
Not enough data
Documents
9.0
28
Feature Not Available
8.2
28
Feature Not Available
8.5
30
Not enough data
Sending
9.6
32
Not enough data
9.2
30
Not enough data
8.4
30
Not enough data
8.7
31
Not enough data
9.1
29
Not enough data
9.1
31
Not enough data
8.6
6,612
Not enough data
Basic Communication
9.1
848
|
Verified
Not enough data
8.0
346
|
Verified
Not enough data
7.9
399
|
Verified
Not enough data
8.0
337
|
Verified
Feature Not Available
8.7
600
|
Verified
Not enough data
9.2
684
|
Verified
Not enough data
Access
8.3
432
|
Verified
Not enough data
8.3
456
Not enough data
8.4
461
|
Verified
Not enough data
Advanced Features
8.6
681
|
Verified
Not enough data
9.0
639
|
Verified
Not enough data
9.2
729
|
Verified
Not enough data
Desktop as a Service (DaaS)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
8.9
399
Not enough data
Extensions
Feature Not Available
Not enough data
9.1
103
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
85
|
Verified
Not enough data
9.1
112
|
Verified
Not enough data
9.0
99
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect
GoTo Connect
Star2Star
Star2Star
GoTo Connect and Star2Star are categorized as UCaaS Platforms, VoIP, and Online Fax
Unique Categories
GoTo Connect
GoTo Connect has no unique categories
Star2Star
Star2Star is categorized as Desktop as a Service (DaaS)
Reviews
Reviewers' Company Size
GoTo Connect
GoTo Connect
Small-Business(50 or fewer emp.)
71.7%
Mid-Market(51-1000 emp.)
23.9%
Enterprise(> 1000 emp.)
4.4%
Star2Star
Star2Star
Small-Business(50 or fewer emp.)
100.0%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
GoTo Connect
GoTo Connect
Information Technology and Services
8.9%
Insurance
5.5%
Financial Services
5.5%
Hospital & Health Care
4.8%
Computer Software
4.1%
Other
71.2%
Star2Star
Star2Star
Staffing and Recruiting
12.5%
Real Estate
12.5%
Public Relations and Communications
12.5%
Legal Services
12.5%
Insurance
12.5%
Other
37.5%
Most Helpful Reviews
GoTo Connect
GoTo Connect
Most Helpful Favorable Review
AB
Ayyana B.
Verified User in Health, Wellness and Fitness

Our company has been a JIVE customer for just over a month now. We sought out there services after a bad experience with a competitor. working with JIVE has been a breadth of fresh air! The teem is polite, professional and timely. Whenever I've reached out...

Most Helpful Critical Review
Miles D.
MD
Miles D.
Verified User in Computer Software

There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...

Star2Star
Star2Star
Most Helpful Favorable Review
SB
shubhangi b.
Verified User in Information Technology and Services

it is user friendly and easy to use. we can connect while sitting at home

Most Helpful Critical Review
Dave E.
DE
Dave E.
Verified User in Medical Practice

The StarBox requires periodic reboots. Unlike a traditional cloud PBX, you are required to have equipment that is on site and will need to be maintained. Having a hybrid solution allows for two potential breaking points that may cause the system to go down.

Alternatives
GoTo Connect
GoTo Connect Alternatives
RingEX
RingEX
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Zoom Workplace
Zoom Workplace
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Nextiva
Nextiva
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Dialpad Connect
Dialpad Connect
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Star2Star
Star2Star Alternatives
RingEX
RingEX
Add RingEX
Nextiva
Nextiva
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Vonage Business Communications
Vonage Business Communications
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3CX
3CX
Add 3CX
Discussions
GoTo Connect
GoTo Connect Discussions
Can I Port My Existing Number?
2 comments
Mike E.
ME
Yes. You can port your number.Read more
The Call prompter
2 comments
Courtney  B.
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
I
2 comments
Lisa M.
LM
So far this product has fulfilled our companies needs 100% Read more
Star2Star
Star2Star Discussions
Monty the Mongoose crying
Star2Star has no discussions with answers