Our company has been a JIVE customer for just over a month now. We sought out there services after a bad experience with a competitor. working with JIVE has been a breadth of fresh air! The teem is polite, professional and timely. Whenever I've reached out...
There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...
it is user friendly and easy to use. we can connect while sitting at home
The StarBox requires periodic reboots. Unlike a traditional cloud PBX, you are required to have equipment that is on site and will need to be maintained. Having a hybrid solution allows for two potential breaking points that may cause the system to go down.
Our company has been a JIVE customer for just over a month now. We sought out there services after a bad experience with a competitor. working with JIVE has been a breadth of fresh air! The teem is polite, professional and timely. Whenever I've reached out...
it is user friendly and easy to use. we can connect while sitting at home
There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...
The StarBox requires periodic reboots. Unlike a traditional cloud PBX, you are required to have equipment that is on site and will need to be maintained. Having a hybrid solution allows for two potential breaking points that may cause the system to go down.