Compare GoTo Connect and Sonetel 
- Users report that GoTo Connect excels in basic communication features, particularly with phone calls rated at 9.1, while Sonetel's phone call rating is significantly lower at 7.7. Reviewers mention that the clarity and reliability of calls on GoTo Connect are standout features.
- Reviewers mention that GoTo Connect offers superior desk-to-desk calling capabilities, scoring 9.2 compared to Sonetel's 6.7. Users say this feature enhances internal communication, making it easier to connect with colleagues quickly.
- G2 users highlight GoTo Connect's automated attendants, which received a high score of 9.0, while Sonetel's score of 7.3 indicates room for improvement. Users report that the automated attendants streamline call management effectively.
- Users on G2 appreciate GoTo Connect's voicemail to email feature, scoring 8.9, which allows for seamless communication management. In contrast, Sonetel's voicemail to SMS feature scored lower at 8.1, indicating less flexibility in message retrieval.
- Reviewers mention that GoTo Connect's video conferencing capabilities are robust, with a score of 9.0, while Sonetel lacks in this area, scoring lower. Users say that the quality of video calls on GoTo Connect enhances remote collaboration.
- Users report that GoTo Connect's quality of support is rated at 8.9, which is higher than Sonetel's 8.5. Reviewers mention that responsive customer service is a key factor in their satisfaction with GoTo Connect.
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Our company has been a JIVE customer for just over a month now. We sought out there services after a bad experience with a competitor. working with JIVE has been a breadth of fresh air! The teem is polite, professional and timely. Whenever I've reached out...
There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...
Speed of activation, cost of monthly lines, excellent customer support, integration with chat facility in website, being able to point numbers are different staff
About SONETEL Been using them for corporate SME since 2015 - used to be OK and acceptable given it was cheaper than Skype Connect (Skype Manager) back then and more choice of SIP numbers. BUT quickly deteriorates into providing terrible, dishonest...
Our company has been a JIVE customer for just over a month now. We sought out there services after a bad experience with a competitor. working with JIVE has been a breadth of fresh air! The teem is polite, professional and timely. Whenever I've reached out...
Speed of activation, cost of monthly lines, excellent customer support, integration with chat facility in website, being able to point numbers are different staff
There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...
About SONETEL Been using them for corporate SME since 2015 - used to be OK and acceptable given it was cheaper than Skype Connect (Skype Manager) back then and more choice of SIP numbers. BUT quickly deteriorates into providing terrible, dishonest...
