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Compare GoTo Connect and RingEX

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At a Glance
GoTo Connect
GoTo Connect
Star Rating
(1,295)4.4 out of 5
Market Segments
Small-Business (71.7% of reviews)
Information
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Free Trial is available
Browse all 2 pricing plans
RingEX
RingEX
Star Rating
(1,035)4.1 out of 5
Market Segments
Small-Business (56.9% of reviews)
Information
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that RingEX excels in call recording with a score of 9.0, while GoTo Connect follows closely with 8.7. Reviewers mention that the clarity and reliability of recorded calls in RingEX are particularly impressive.
  • Reviewers mention that GoTo Connect shines in quality of support, scoring 8.9 compared to RingEX's 7.9. Users on G2 appreciate the responsiveness and helpfulness of GoTo Connect's support team, often highlighting quick resolution times.
  • Users say that both platforms offer strong mobile accessibility, but RingEX scores slightly higher at 9.1 versus GoTo Connect's 9.0. Reviewers mention that RingEX's mobile app is user-friendly and allows for seamless communication on the go.
  • G2 users report that GoTo Connect has a better ease of use rating at 9.0 compared to RingEX's 8.5. Users mention that the intuitive interface of GoTo Connect makes it easier for new users to adapt quickly.
  • Reviewers mention that RingEX has a superior fax number management feature, scoring 9.3, while GoTo Connect scores 9.5. Users appreciate the ease of sending and receiving faxes through RingEX, which they find particularly useful for small businesses.
  • Users on G2 report that GoTo Connect offers better video conferencing capabilities, scoring 9.0 compared to RingEX's 8.4. Reviewers mention that GoTo Connect's video quality and features like screen sharing enhance their virtual meetings significantly.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
Browse all 2 pricing plans
RingEX
Core
$30.00
1 User Per Month
Browse all 3 pricing plans
Free Trial
GoTo Connect
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.0
1,048
8.8
855
Ease of Use
9.0
1,057
8.5
869
Ease of Setup
8.7
718
8.1
481
Ease of Admin
8.9
712
8.3
437
Quality of Support
8.9
1,022
7.9
760
Has the product been a good partner in doing business?
9.2
705
8.1
429
Product Direction (% positive)
8.4
1,011
7.6
839
Features by Category
8.9
269
8.7
1,166
Documents
9.0
28
7.9
126
8.2
28
7.4
120
8.5
30
8.2
127
Sending
9.6
32
9.1
140
9.2
30
9.3
137
8.4
30
8.9
125
8.7
31
9.2
129
9.1
29
8.9
131
9.1
31
9.2
131
Not enough data
8.5
623
Host Tools
Not enough data
8.4
64
Not enough data
8.6
69
Not enough data
9.0
79
Attendee Tools
Not enough data
8.7
73
Not enough data
8.9
73
Not enough data
8.1
56
Post-Event Tools
Not enough data
8.5
53
Not enough data
8.4
55
Integrations
Not enough data
8.2
47
Not enough data
8.5
54
Not enough data
9.0
1,722
Collaboration Tools
Not enough data
9.1
215
Not enough data
9.0
106
Not enough data
8.6
80
Not enough data
8.9
103
Not enough data
9.1
87
Meeting Coordination
Not enough data
8.8
206
Not enough data
9.0
198
Not enough data
8.9
188
Not enough data
9.0
109
Software Type
Not enough data
8.9
204
Not enough data
8.9
105
Not enough data
9.2
121
Call Center Infrastructure (CCI)Hide 12 FeaturesShow 12 Features
Not enough data
8.6
1,893
Platform
Not enough data
8.1
155
Not enough data
9.0
184
Not enough data
8.6
173
Not enough data
8.9
180
Not enough data
8.7
172
Not enough data
8.4
165
Not enough data
8.6
172
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.7
173
Not enough data
8.5
169
Administrative
Not enough data
8.7
176
Not enough data
8.5
174
Not enough data
8.6
310
Basic Communication - Cloud PBX
Not enough data
8.8
33
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
7.8
31
Not enough data
9.0
32
Not enough data
8.7
31
Advanced Features - Cloud PBX
Not enough data
8.5
28
Not enough data
8.4
30
Not enough data
8.3
30
Not enough data
8.9
31
Basic Communication
9.1
848
|
Verified
9.0
360
|
Verified
8.0
346
|
Verified
8.2
270
|
Verified
7.9
399
|
Verified
8.7
292
|
Verified
8.0
337
|
Verified
8.2
245
|
Verified
8.7
600
|
Verified
8.5
301
|
Verified
9.2
684
|
Verified
9.0
308
|
Verified
Access
8.3
432
|
Verified
8.2
268
|
Verified
8.3
456
8.3
279
|
Verified
8.4
461
|
Verified
8.6
303
Advanced Features
8.6
681
|
Verified
8.2
317
9.0
639
|
Verified
8.4
281
|
Verified
9.2
729
|
Verified
9.1
334
|
Verified
8.9
399
8.3
328
Extensions
Feature Not Available
8.5
39
|
Verified
9.1
103
|
Verified
8.5
41
|
Verified
Feature Not Available
Feature Not Available
Features
Feature Not Available
8.6
44
|
Verified
Feature Not Available
8.0
39
|
Verified
8.4
85
|
Verified
8.3
43
|
Verified
9.1
112
|
Verified
8.3
41
|
Verified
9.0
99
|
Verified
8.5
42
|
Verified
Feature Not Available
7.9
39
Categories
Categories
Shared Categories
GoTo Connect
GoTo Connect
RingEX
RingEX
GoTo Connect and RingEX are categorized as UCaaS Platforms, VoIP, and Online Fax
Unique Categories
GoTo Connect
GoTo Connect has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
GoTo Connect
Small-Business(50 or fewer emp.)
71.7%
Mid-Market(51-1000 emp.)
23.9%
Enterprise(> 1000 emp.)
4.4%
RingEX
RingEX
Small-Business(50 or fewer emp.)
56.9%
Mid-Market(51-1000 emp.)
35.6%
Enterprise(> 1000 emp.)
7.5%
Reviewers' Industry
GoTo Connect
GoTo Connect
Information Technology and Services
8.9%
Insurance
5.5%
Financial Services
5.5%
Hospital & Health Care
4.8%
Computer Software
4.1%
Other
71.2%
RingEX
RingEX
Computer Software
11.5%
Financial Services
5.2%
Information Technology and Services
5.1%
Marketing and Advertising
5.0%
Insurance
4.4%
Other
69.0%
Most Helpful Reviews
GoTo Connect
GoTo Connect
Most Helpful Favorable Review
Jessie W.
JW
Jessie W.
Verified User in Marketing and Advertising

I love the flexible pricing structure. It's month-to-month and I can also add/subtract devices as needed. Jive doesn't lock you into a contract which is nice. Their interface is pretty intuitive, while being powerful at the same time. I also like that it...

Most Helpful Critical Review
Miles D.
MD
Miles D.
Verified User in Computer Software

There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...

RingEX
RingEX
Most Helpful Favorable Review
Seth J.
SJ
Seth J.
Verified User in Pharmaceuticals

The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...

Alternatives
GoTo Connect
GoTo Connect Alternatives
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Nextiva
Nextiva
Add Nextiva
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
Vonage Business Communications
Vonage Business Communications
Add Vonage Business Communications
RingEX
RingEX Alternatives
3CX
3CX
Add 3CX
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Nextiva
Nextiva
Add Nextiva
8x8 Work
8x8 Work
Add 8x8 Work
Discussions
GoTo Connect
GoTo Connect Discussions
Can I Port My Existing Number?
2 comments
Mike E.
ME
Yes. You can port your number.Read more
The Call prompter
2 comments
Courtney  B.
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
I
2 comments
Lisa M.
LM
So far this product has fulfilled our companies needs 100% Read more
RingEX
RingEX Discussions
What’s involved in setting up my RingCentral Office business phone system?
2 comments
Amit G.
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost. All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
GoTo Connect
GoTo Connect
Optimized for quick response
RingEX
RingEX
Optimized for quick response