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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
$6.00 Per Month
Starting at $24.90
Google Workspace
Star Rating
(47,145)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansTeamViewer
Star Rating
(3,710)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in ease of use with a score of 9.3, making it a favorite for small businesses looking for intuitive tools. In contrast, TeamViewer, while still user-friendly, scores slightly lower at 9.1, which some reviewers mention can lead to a steeper learning curve for new users.
- Reviewers mention that Google Workspace's in-browser application feature is highly praised, scoring 9.1, allowing seamless access to tools without the need for downloads. TeamViewer, on the other hand, scores 8.7 in this area, with users noting that while it is functional, it may not be as streamlined as Google’s offerings.
- Users on G2 highlight the superior remote control capabilities of TeamViewer, which scores 9.2 compared to Google Workspace's 8.2. Reviewers say that TeamViewer's remote access features are robust and reliable, making it ideal for IT support and troubleshooting.
- Reviewers mention that both products have a strong quality of support, with TeamViewer slightly ahead at 8.7 compared to Google Workspace's 8.6. Users appreciate TeamViewer's responsive customer service, especially for technical issues, while Google Workspace is noted for its extensive documentation and community support.
- Users say that Google Workspace shines in group live chat and audio conferencing, both scoring 9.0, which is essential for collaborative work environments. TeamViewer, while offering these features, scores lower at 8.7, leading some users to feel that Google’s tools are more integrated and effective for team communication.
- G2 users report that Google Workspace's entry-level price of $6.00 is significantly more attractive than TeamViewer's starting price of $24.90, making it a more budget-friendly option for small businesses looking to maximize their software investment.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Google Workspace
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.1
37,386
9.1
2,980
Ease of Use
9.3
37,602
9.1
3,123
Ease of Setup
9.2
9,546
9.1
926
Ease of Admin
9.1
8,169
8.9
677
Quality of Support
8.6
29,788
8.7
2,558
Has the product been a good partner in doing business?
9.0
7,493
8.6
634
Product Direction (% positive)
8.7
36,113
8.7
2,874
Features by Category
File Management
9.2
7975
Not enough data
9.1
8031
Not enough data
9.0
8120
Not enough data
8.9
8163
Not enough data
9.0
7759
Not enough data
Agentic AI - Cloud Content Collaboration
7.5
116
Not enough data
7.7
116
Not enough data
7.8
115
Not enough data
Collaboration
9.0
7553
Not enough data
9.4
8334
Not enough data
9.2
7855
Not enough data
8.8
6837
Not enough data
Administration
9.1
6011
Not enough data
8.9
5840
Not enough data
9.1
5798
Not enough data
8.4
6281
Not enough data
8.7
5285
Not enough data
9.1
6400
Not enough data
Platform
9.3
2126
Not enough data
8.8
1730
Not enough data
8.8
1655
Not enough data
8.8
1495
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
2093
Not enough data
8.8
2224
Not enough data
8.7
2042
Not enough data
Business Instant Messaging
9.0
2184
Not enough data
9.0
2219
Not enough data
Business Instant Messaging
9.0
2264
Not enough data
9.1
2333
Not enough data
8.7
1884
Not enough data
Generative AI - Business Instant Messaging
8.3
255
Not enough data
AI - Business Instant Messaging
8.2
249
Not enough data
8.2
248
Not enough data
8.2
247
Not enough data
8.3
246
Not enough data
Agentic AI - Business Instant Messaging
8.2
136
Not enough data
8.3
135
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
8.9
2786
8.9
863
8.4
2394
8.5
786
8.2
2274
9.1
935
|
Verified
8.7
2688
8.8
834
|
Verified
Conferencing Options
9.0
3046
8.7
797
|
Verified
9.0
3107
8.7
809
|
Verified
9.1
3199
8.7
792
|
Verified
Application Tools
8.7
2452
8.8
870
|
Verified
8.5
2527
8.9
825
|
Verified
9.1
2827
8.7
807
|
Verified
Agentic AI - Screen Sharing
8.1
183
7.9
38
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
1795
Not enough data
8.8
1789
Not enough data
9.5
1814
Not enough data
Platform Content
8.6
1683
Not enough data
8.1
1687
Not enough data
8.3
1620
Not enough data
9.4
1784
Not enough data
Platform Additional Functionality
8.7
1582
Not enough data
9.1
1685
Not enough data
9.4
1716
Not enough data
Generative AI
8.4
528
Not enough data
8.1
518
Not enough data
7.7
514
Not enough data
8.4
521
Not enough data
7.3
506
Not enough data
8.1
513
Not enough data
7.9
510
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Calculating
8.9
1832
Not enough data
8.9
1729
Not enough data
Insights
8.7
1706
Not enough data
8.9
1768
Not enough data
Editing
8.5
1710
Not enough data
9.4
1850
Not enough data
8.9
1766
Not enough data
Functionality
8.7
1569
Not enough data
9.2
1772
Not enough data
9.1
1790
Not enough data
9.5
1876
Not enough data
Applications
9.3
1301
Not enough data
9.1
1246
Not enough data
8.4
1203
Not enough data
Collaboration
9.3
1286
Not enough data
8.9
1179
Not enough data
9.3
1271
Not enough data
Management
9.2
1258
Not enough data
9.1
1226
Not enough data
9.5
1267
Not enough data
Agentic AI - Office Suites
7.9
360
Not enough data
8.0
362
Not enough data
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
Collaboration Tools
9.0
5905
Not enough data
9.0
4159
Not enough data
8.3
3624
Not enough data
9.0
4211
Not enough data
8.9
3942
Not enough data
Meeting Coordination
9.1
5768
Not enough data
8.5
5146
Not enough data
8.8
5440
Not enough data
9.2
4147
Not enough data
Software Type
9.0
5725
Not enough data
9.2
4217
Not enough data
8.9
3789
Not enough data
Agentic AI - Video Conferencing
8.0
351
Not enough data
8.0
354
Not enough data
8.1
350
Not enough data
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
548
Not enough data
9.1
540
Not enough data
8.9
490
Not enough data
9.0
516
Not enough data
8.9
501
Not enough data
9.0
508
Maintenance
Not enough data
9.0
504
Not enough data
8.9
470
Communication
Not enough data
9.0
501
Not enough data
8.6
446
Not enough data
8.7
449
Not enough data
8.8
471
Security
Not enough data
9.0
463
Not enough data
9.0
468
Device Support
Not enough data
8.9
496
Not enough data
9.1
503
Not enough data
9.1
503
Performance
Not enough data
9.0
475
Survey Management
9.0
1010
Not enough data
9.0
1035
Not enough data
8.4
990
Not enough data
8.9
1008
Not enough data
Survey Customization
8.5
862
Not enough data
8.4
911
Not enough data
8.6
909
Not enough data
8.4
753
Not enough data
Survey Insights
8.8
991
Not enough data
8.4
759
Not enough data
9.0
968
Not enough data
9.0
964
Not enough data
Agentic AI - Survey
8.2
77
Not enough data
8.0
76
Not enough data
8.1
76
Not enough data
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Calendar View
9.2
1423
Not enough data
9.1
1394
Not enough data
Shared Calendar
9.2
1434
Not enough data
9.1
1398
Not enough data
Accessibility
8.8
1218
Not enough data
8.6
1273
Not enough data
Integration
9.0
1335
Not enough data
8.9
1315
Not enough data
8.9
1324
Not enough data
Notifications
9.0
1364
Not enough data
8.7
1221
Not enough data
Generative AI
7.9
732
Not enough data
8.1
738
Not enough data
8.0
733
Not enough data
Agentic AI - Calendar
8.0
282
Not enough data
Design
8.7
1378
Not enough data
8.5
1386
Not enough data
8.4
1379
Not enough data
Collaboration
9.4
1475
Not enough data
9.3
1458
Not enough data
File Types
9.2
1471
Not enough data
9.0
1441
Not enough data
8.7
1201
Not enough data
Edit & Revise
9.1
1452
Not enough data
8.9
1405
Not enough data
9.2
1474
Not enough data
Integrate & Embed
9.2
1408
Not enough data
8.9
1271
Not enough data
9.0
1348
Not enough data
Operating System
9.1
1318
Not enough data
9.0
1296
Not enough data
8.3
1056
Not enough data
Generative AI
8.3
719
Not enough data
8.5
710
Not enough data
7.9
704
Not enough data
8.1
705
Not enough data
8.0
699
Not enough data
Agentic AI - Document Creation
7.9
272
Not enough data
Generative AI
8.3
801
Not enough data
8.3
798
Not enough data
8.1
796
Not enough data
7.9
298
Not enough data
8.3
297
Not enough data
8.0
293
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
7.9
74
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Customizations
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Not enough data
Growth
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Not enough data
Content
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Not enough data
Support
8.4
149
Not enough data
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1394
Not enough data
8.7
1305
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1392
Not enough data
8.9
1459
Platform
Not enough data
8.9
1407
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1494
Security
Not enough data
8.6
1193
Not enough data
8.8
1339
Not enough data
8.7
1282
Categories
Categories
Shared Categories
Google Workspace and TeamViewer are categorized as Screen Sharing
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.7%
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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