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Compare Google Voice and YouMail

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At a Glance
Google Voice
Google Voice
Star Rating
(157)4.1 out of 5
Market Segments
Small-Business (62.2% of reviews)
Information
Entry-Level Pricing
$10.00 1 Google Voice Per Month
Browse all 3 pricing plans
YouMail
YouMail
Star Rating
(19)3.1 out of 5
Market Segments
Small-Business (78.9% of reviews)
Information
Entry-Level Pricing
$5.99 Per Month
Browse all 3 pricing plans

Google Voice vs YouMail

  • Reviewers felt that Google Voice meets the needs of their business better than YouMail.
  • When comparing quality of ongoing product support, reviewers felt that Google Voice is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Google Voice over YouMail.
Pricing
Entry-Level Pricing
Google Voice
Starter
$10.00
1 Google Voice Per Month
Browse all 3 pricing plans
YouMail
YouMail Plus
$5.99
Per Month
Browse all 3 pricing plans
Free Trial
Google Voice
No trial information available
YouMail
Free Trial is available
Ratings
Meets Requirements
8.3
118
5.6
12
Ease of Use
8.7
118
5.6
12
Ease of Setup
8.2
35
Not enough data
Ease of Admin
8.0
28
Not enough data
Quality of Support
7.3
86
5.5
10
Has the product been a good partner in doing business?
6.8
22
Not enough data
Product Direction (% positive)
6.8
118
3.7
13
Categories
Categories
Shared Categories
Google Voice
Google Voice
YouMail
YouMail
Google Voice and YouMail share no categories
Unique Categories
Google Voice
Google Voice is categorized as Google Workspace Communication Tools
YouMail
YouMail is categorized as Other Customer Service
Reviews
Reviewers' Company Size
Google Voice
Google Voice
Small-Business(50 or fewer emp.)
62.2%
Mid-Market(51-1000 emp.)
25.2%
Enterprise(> 1000 emp.)
12.6%
YouMail
YouMail
Small-Business(50 or fewer emp.)
78.9%
Mid-Market(51-1000 emp.)
5.3%
Enterprise(> 1000 emp.)
15.8%
Reviewers' Industry
Google Voice
Google Voice
Marketing and Advertising
10.0%
Information Technology and Services
6.0%
Education Management
6.0%
Computer Software
6.0%
Non-Profit Organization Management
4.7%
Other
67.3%
YouMail
YouMail
Computer Software
15.8%
Information Technology and Services
10.5%
Consulting
5.3%
Writing and Editing
5.3%
Venture Capital & Private Equity
5.3%
Other
57.9%
Most Helpful Reviews
Google Voice
Google Voice
Most Helpful Favorable Review
Michael S.
MS
Michael S.
Verified User in Insurance

In an insurance agency every phone call means potential money, and so you don't want to miss anything. Although we have a general phone number my agents and myself cannot always be in the office. I created a google voice account to have a phone number to...

Most Helpful Critical Review
Verified User
G
Verified User in Graphic Design

It's just old and clunky and doesn't deliver on anything that improves my workflow

YouMail
YouMail
Most Helpful Favorable Review
Rusty P.
RP
Rusty P.
Verified User in Medical Devices

By replacing my Verizon voicemail with this service I am able to route all voicemails through YouMail. This allows me to get email notifications when I miss a call or transcribed emails of all voicemails. Since I cannot always be available via phone, this...

Most Helpful Critical Review
Eugene C.
EC
Eugene C.
Verified User in Venture Capital & Private Equity

Transcription costs $$ (20 msgs for $5/mo) , and up from there -- doesn't Google Voice do this for free?

Alternatives
Google Voice
Google Voice Alternatives
Dialpad Connect
Dialpad Connect
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OpenPhone
OpenPhone
Add OpenPhone
Zendesk Support Suite
Zendesk Support Suite
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Gmelius
Gmelius
Add Gmelius
YouMail
YouMail Alternatives
MightyCall
MightyCall
Add MightyCall
CDR Call Reporting for Cisco
CDR Call Reporting for Cisco
Add CDR Call Reporting for Cisco
Kommunicate
Kommunicate
Add Kommunicate
VideoPeel
VideoPeel
Add VideoPeel
Discussions
Google Voice
Google Voice Discussions
Does G suite include Google Voice?
1 comment
Sarah Jean T.
ST
No, it's a paid add-on.Read more
Monty the Mongoose crying
Google Voice has no more discussions with answers
YouMail
YouMail Discussions
Is YouMail really free?
1 comment
Official Response from YouMail
Yes! You can use YouMail for free indefinitely and enjoy all our free features including our unlimited spam protection and blocking. Read more
Why should I get YouMail?
1 comment
Official Response from YouMail
Do you hate robocalls? Do you like free things? Do you like getting tons of other free bonus features to make your voicemail better and impress callers? If...Read more
Is it easy to activate and deactivate?
1 comment
Official Response from YouMail
Yes, extremely! Our app handles most of the set up for you and walks you through it all. If you ever want to deactivate, you just hit one button that says...Read more