Compare GiveSmart and Silent Auction Pro 
At a Glance
Market Segments
Small-Business (66.2% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
Starting at $99.00
GiveSmart
Star Rating
(156)4.5 out of 5
Market Segments
Small-Business (66.2% of reviews)
Entry-Level Pricing
Contact Us Per Year
Learn more about GiveSmartSilent Auction Pro
Star Rating
(110)4.9 out of 5
Market Segments
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at $99.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Silent Auction Pro excels in Quality of Support, achieving a perfect score of 10.0, while GiveSmart's support quality is rated at 8.9. Reviewers mention that the responsiveness and helpfulness of Silent Auction Pro's support team significantly enhance the user experience.
- Reviewers mention that Silent Auction Pro offers superior Ease of Setup with a score of 9.0 compared to GiveSmart's 8.6. Users say that Silent Auction Pro's intuitive setup process allows for a quicker launch of fundraising events.
- G2 users highlight Silent Auction Pro's Reporting capabilities, scoring 9.0, which is notably higher than GiveSmart's 8.8. Users report that the detailed reporting features in Silent Auction Pro provide valuable insights into fundraising performance.
- Users on G2 indicate that GiveSmart shines in Online Donation Portal functionality, scoring 9.3, while Silent Auction Pro's score in this area is not specified. Reviewers mention that GiveSmart's portal is user-friendly and effective in driving online donations.
- Reviewers mention that Silent Auction Pro's Automation features, rated at 9.0, streamline processes effectively, whereas GiveSmart's automation capabilities are less robust. Users say that the automation tools in Silent Auction Pro save time and reduce manual effort.
- Users report that GiveSmart has a more comprehensive Campaign Management feature, scoring 8.4, which is beneficial for users looking to manage multiple fundraising campaigns simultaneously. Silent Auction Pro does not have a specified score in this area, leading some users to feel it lacks in campaign oversight.
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Pricing
Entry-Level Pricing
GiveSmart
Starter
Contact Us
Per Year
Ideal for nonprofits who want to get started with quality online fundraising tools and room to grow.
- Customizable, embeddable donation forms
- Unlimited peer-to-peer fundraising campaigns
- Text and email messaging
Silent Auction Pro
Giving Campaign
Starting at $99.00
Allow your supporters to donate all year long from a mobile device or desktop! Giving Campaigns provide an easy way to collect one-time and recurrent donations. Create a personalized domain name, and encourage your supporters to participate with Text to Give.
- Unlimited Donors
- Custom landing page
- Custom domain name
Free Trial
GiveSmart
No trial information availableSilent Auction Pro
Free Trial is available
Ratings
Meets Requirements
9.0
133
9.3
92
Ease of Use
9.1
131
9.1
92
Ease of Setup
8.6
105
9.0
81
Ease of Admin
8.8
105
9.4
81
Quality of Support
8.9
131
10.0
91
Has the product been a good partner in doing business?
9.0
105
9.9
81
Product Direction (% positive)
8.9
125
9.7
92
Features by Category
Administration
8.8
15
Not enough data
8.3
12
Not enough data
9.0
5
Not enough data
8.0
14
Not enough data
Fundraising
8.4
17
Not enough data
9.3
17
Not enough data
7.9
12
Not enough data
9.2
15
Not enough data
8.3
10
Not enough data
9.3
14
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
5
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Donor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Auctioneering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GiveSmart and Silent Auction Pro are categorized as Fundraising and Auction
Unique Categories
GiveSmart is categorized as Donor Management
Silent Auction Pro has no unique categories
Reviews
Reviewers' Company Size
GiveSmart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Silent Auction Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
52.6%
Fund-Raising
7.1%
Education Management
7.1%
Individual & Family Services
3.9%
Higher Education
3.9%
Other
25.3%
Non-Profit Organization Management
25.5%
Education Management
15.5%
Fund-Raising
10.9%
Primary/Secondary Education
6.4%
Religious Institutions
2.7%
Other
39.1%
Most Helpful Reviews
GiveSmart
Most Helpful Favorable Review
Joan V.
Verified User in Non-Profit Organization Management
The givesmart platform was very user- friendly. So easy to use with all the features you need . I also really appreciated the quick service whenever there was a question.
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
The entire platform went down on Giving Tuesday--the biggest donor day of the year. It caused a lot of frustration and confusion as we had to switch back to our website donation page without all of the info for GT. There was no communication during this...
Silent Auction Pro
Most Helpful Favorable Review
Verified User in Computer Software
SAP has everything needed for an auction
Most Helpful Critical Review
Joan V.
Verified User in Non-Profit Organization Management
The givesmart platform was very user- friendly. So easy to use with all the features you need . I also really appreciated the quick service whenever there was a question.
Verified User in Computer Software
SAP has everything needed for an auction
Verified User in Non-Profit Organization Management
The entire platform went down on Giving Tuesday--the biggest donor day of the year. It caused a lot of frustration and confusion as we had to switch back to our website donation page without all of the info for GT. There was no communication during this...
Discussions
Can Givesmart integrate into Bloomerang?
1 comment
PS
Hi Cindy, I'm Patrick, a research analyst with G2, and would be happy to help you out. There doesn't appear to be any direct integration with Bloomerang....Read more
Can I integrate all of the donor information into Salesforce?
1 comment
PS
Hi Rob,
I'm Patrick, a research analyst with G2, and would be happy to help you out. There doesn't appear to be any direct integration with Salesforce or...Read more
GiveSmart has no more discussions with answers
Why would I subscribe or rent web-based silent auction software like yours versus buying a software program for a one time fee that we could use for the next several years?
1 comment
Official Response from Silent Auction Pro
1. Software programs that have the same or similar capability as Silent Auction Pro can cost a few thousand dollars. That's money you have to pay up-front....Read more
How much does it cost to set up a credit card merchant account with Silent Auction Pro?
1 comment
Official Response from Silent Auction Pro
Silent Auction Pro integrates directly to Vantiv Integrated Payments and PayPal for credit card processing. In general there are no set-up fees for...Read more
Can I use my own credit card processing company?
1 comment
Official Response from Silent Auction Pro
While you can use a credit card payment processor other than PayPal or Vantiv, you will lose many important features that come with the integrated...Read more
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