SchoolAuction.net Reviews & Product Details

Easy to use, great help guides, great polished website/user experience for bidders, great reporting functionality Review collected by and hosted on G2.com.

-Wish we could've pre-scheduled custom text messages to be sent during the live event.

-Wish we could guarantee all processing fees would be covered via extra donation (although the help guide clearly explains The Offset Fees feature is not electronically connected to the actual credit card fees charged by your merchant account and are set by you as a means of reimbursement for MOST of the fees banks charge so do not expect an exact accounting match.) Review collected by and hosted on G2.com.

Very user friendly and simple to organize all of the items and donations. Also easy to collect payment at the end of the night. Very easy to customize for how our event runs. Review collected by and hosted on G2.com.

We had some difficulty with selling "tickets" because we don't sell tickets, so we tried to do more of an RSVP style but it got a little cluttered at check-in. Review collected by and hosted on G2.com.

I really like that SchoolAuction.net allows our existing merchant gateway processor, Authorize.Net, to integrate into their platform opposed to other platforms that may be limited and require you to use their preferred partner, e.g., Stripe. For us, this simplifies the process and reconcilation versus adding an additional payment platform to learn and manage. I say this from experience when we had switched for a brief time to a different competitor of SchoolAuction.net for handling our events. The payment and transaction reports focused on various aspects, i.e., by payment type, by donor, by item, etc., was most helpful for my reconcilation needs each month, whereas the other platform couldn't offer this level of reporting, which caused a lot of manipulation within an Excel spreadsheet. Review collected by and hosted on G2.com.

We have two main fundraising events a year that we use SchoolAuction.net for. Being involved in the event setup/implementation process for the first time this year, I did feel a bit overwhelmed with the different areas that needed to be completed, not knowing what was pertinent info and fields to complete or how things would or wouldn't appear on the end-user web interface for our event. However, it was encouraging to know that a rep with SchoolAuction.net was there to review our event setup to review for completeness and/or troubleshooting all along the way. The reps were most helpful anytime we reached out. Review collected by and hosted on G2.com.

Schoolauction.net keeps accurate records of everything I could possibly need. Anything I want to do, they have a way to enter and track it. I can use the product for simple events and for huge events, and it's fairly easy to teach others to help.

They are also very quick to answer my questions when I send them. Review collected by and hosted on G2.com.

There are so many options that sometimes I get confused on what I really need.

Sometimes I would prefer to talk to someone on the phone. Review collected by and hosted on G2.com.

There are a lot of options for auctions, raffles, and selling items for a fundraiser. It's basic in places that make it easy to use for people that need a good website that works. Review collected by and hosted on G2.com.

The help is not always helpful. They need to go through and make the helpsite easier to use and have more links to they parts of the site the help refers to.

Also, they need to make it easier to make changes to the look of the website and be very clear about what you can and cannot change. Keep all the customization abilities in one place or access from one place to make it easier. Review collected by and hosted on G2.com.

I have been running school silent auctions for over 10 years and have used a variety of tools to do so. This is by far the best product we've ever used. From guest management to ease of checkout to donor item entry, everything is a breeze. The customer service is outstanding....questions and concerns are answered promptly and every "emergency" situation has been well thought out and solutions provided. Thank you, SchoolAuction.net for an amazing product that exceeded our expectations! Review collected by and hosted on G2.com.

Nothing! You're missing out if you don't purchase today. I promise, you won't regret it! Review collected by and hosted on G2.com.

It is a very thoughtful and comprehensive solution for a school auction.

It has a very broad spectrum of functions and various models to make any auction successful. Review collected by and hosted on G2.com.

The site could use a bit more "a-la carte" services in places and less in others. Its top off class though so I really have no big complaints. Review collected by and hosted on G2.com.

While there were many great features, the customer service provided by SchoolAuction.net was exceptional! Each question I had was responded to quickly by helpful staff who made sure to find me answers, direct me to the many features available and find solutions to any concerns. I would recommend this site (and this support team) to anyone running a fundraising campaign. Review collected by and hosted on G2.com.

I honestly can't think of any clear dislikes. Review collected by and hosted on G2.com.

The format can be used by multiple users for multiple events throughout the year. Review collected by and hosted on G2.com.

The graphics and format for emails are not very attractive. Review collected by and hosted on G2.com.

Very good customer support. The staff were extremely available and helpful in guiding us every step of the way. The functionality in general was good with the right features, even if they weren't always super intuitive. Was able to have several people trained and capable of running checkout, etc. fairly easily. Review collected by and hosted on G2.com.

The user interface could be easier/more intuitive. Having to use a specific payment system (vs. being able to link to school payment systems) was also a little bit painful. The app could also be prettier/more modern in design. Not sure what's behind the program but feels like moving away from a coded experience to a non-coded/AI driven one could help. Review collected by and hosted on G2.com.