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Compare GatherUp and Grade.us

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At a Glance
GatherUp
GatherUp
Star Rating
(48)4.5 out of 5
Market Segments
Small-Business (70.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about GatherUp
Grade.us
Grade.us
Star Rating
(143)4.6 out of 5
Market Segments
Small-Business (85.3% of reviews)
Information
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Grade.us excels in Survey Deployment with a score of 9.7, indicating a seamless process for launching surveys, while GatherUp also performs well but slightly lower in this area.
  • Reviewers mention that GatherUp shines in Feedback Collection, achieving a perfect score of 10.0, which suggests that users find it exceptionally effective in gathering customer insights compared to Grade.us.
  • G2 users highlight that Grade.us has a strong Quality of Support rating of 9.1, but GatherUp edges it out with a score of 9.2, indicating that users feel more supported when using GatherUp.
  • Users on G2 report that Grade.us has a lower score in Revenue Reporting at 7.7, which may indicate limitations in financial insights, whereas GatherUp's score of 8.3 suggests a more robust reporting capability.
  • Reviewers mention that both products have similar scores in Ease of Use, with Grade.us at 8.9 and GatherUp at 9.0, but users feel that GatherUp's interface is slightly more intuitive.
  • Users say that Grade.us has a notable strength in Brand Design Consistency with a score of 9.2, which is crucial for businesses looking to maintain a cohesive brand image, while GatherUp does not have a comparable feature highlighted by users.
Featured Products
Pricing
Entry-Level Pricing
GatherUp
No pricing available
Grade.us
Professional
$60
per seat/location (3 seat minimum)
Browse all 3 pricing plans
Free Trial
GatherUp
Free Trial is available
Grade.us
Free Trial is available
Ratings
Meets Requirements
9.1
34
9.0
125
Ease of Use
9.0
35
8.9
123
Ease of Setup
9.2
24
8.7
106
Ease of Admin
9.1
24
8.9
106
Quality of Support
9.2
30
9.1
120
Has the product been a good partner in doing business?
9.3
23
9.3
106
Product Direction (% positive)
8.9
33
8.6
122
Features by Category
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 12 FeaturesShow 12 Features
8.7
143
8.0
154
Consumer Intelligence
9.1
22
|
Verified
8.3
26
|
Verified
8.9
19
Feature Not Available
9.1
18
|
Verified
8.6
22
|
Verified
Reporting
7.7
14
|
Verified
Feature Not Available
8.3
18
|
Verified
8.5
23
|
Verified
8.8
22
|
Verified
7.8
30
|
Verified
Media Monitoring
8.6
17
|
Verified
7.8
20
|
Verified
8.7
13
|
Verified
Not enough data
Feature Not Available
7.5
17
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
7.5
16
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
GatherUp
GatherUp
Grade.us
Grade.us
GatherUp and Grade.us are categorized as Online Reputation Management
Unique Categories
GatherUp
GatherUp is categorized as Enterprise Feedback Management
Grade.us
Grade.us has no unique categories
Reviews
Reviewers' Company Size
GatherUp
GatherUp
Small-Business(50 or fewer emp.)
70.7%
Mid-Market(51-1000 emp.)
19.5%
Enterprise(> 1000 emp.)
9.8%
Grade.us
Grade.us
Small-Business(50 or fewer emp.)
85.3%
Mid-Market(51-1000 emp.)
14.0%
Enterprise(> 1000 emp.)
0.8%
Reviewers' Industry
GatherUp
GatherUp
Marketing and Advertising
34.1%
Insurance
9.8%
Health, Wellness and Fitness
7.3%
Retail
4.9%
Hospital & Health Care
4.9%
Other
39.0%
Grade.us
Grade.us
Marketing and Advertising
44.3%
Internet
9.9%
Construction
3.8%
Real Estate
3.1%
Automotive
3.1%
Other
35.9%
Most Helpful Reviews
GatherUp
GatherUp
Most Helpful Favorable Review
Verified User in Consumer Goods
GC
Verified User in Facilities Services

like that you can easily upload batches of customers or individually and you can see when the feedback request is opened and instantly have access to the feedback

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

Hard to understand at first - requires extensive training

Grade.us
Grade.us
Most Helpful Favorable Review
Kim D.
KD
Kim D.
Verified User in Construction

It is super easy to use and saves me tons of time. Really love this software. I looked at quite a few options before I decided to go with Grade.us. I am so happy to have this tool in my toolbox! It makes my job of getting and managing reviews for our four...

Most Helpful Critical Review
Adam D.
AD
Adam D.
Verified User in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Alternatives
GatherUp
GatherUp Alternatives
Birdeye
Birdeye
Add Birdeye
Podium
Podium
Add Podium
Reputation
Reputation
Add Reputation
NiceJob
NiceJob
Add NiceJob
Grade.us
Grade.us Alternatives
Birdeye
Birdeye
Add Birdeye
Podium
Podium
Add Podium
ReviewTrackers
ReviewTrackers
Add ReviewTrackers
Yotpo
Yotpo
Add Yotpo
Discussions
GatherUp
GatherUp Discussions
Monty the Mongoose crying
GatherUp has no discussions with answers
Grade.us
Grade.us Discussions
What are performance reports?
1 comment
Ian C.
IC
The performance reports are well outlined above, but I'll add the value to us with our clients. There are several ways we use the reporting in...Read more
Monty the Mongoose crying
Grade.us has no more discussions with answers