Compare GatherUp and Grade.us 
At a Glance
Market Segments
Small-Business (70.7% of reviews)
Small-Business (85.3% of reviews)
Entry-Level Pricing
No pricing available
$60 per seat/location (3 seat minimum)
GatherUp
Star Rating
(48)4.5 out of 5
Market Segments
Small-Business (70.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GatherUpGrade.us
Star Rating
(143)4.6 out of 5
Market Segments
Small-Business (85.3% of reviews)
Entry-Level Pricing
$60 per seat/location (3 seat minimum)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grade.us excels in its Feedback Collection feature, achieving a perfect score of 10.0, while GatherUp also performs well but slightly lower at 9.1. Reviewers mention that Grade.us provides a more streamlined process for gathering customer feedback, making it easier for small businesses to engage with their clients.
- Reviewers mention that GatherUp shines in Survey Deployment, scoring 9.7 compared to Grade.us's 9.2. Users on G2 highlight that GatherUp's survey tools are more intuitive and user-friendly, allowing for quicker deployment and better response rates.
- G2 users note that Grade.us has a strong Quality of Support rating at 9.1, which is comparable to GatherUp's 9.2. However, users report that Grade.us's support team is particularly responsive and helpful, often going above and beyond to assist with issues.
- Users say that GatherUp's Sentiment Analysis feature is superior, with a score of 9.1, while Grade.us scores 8.6. Reviewers mention that GatherUp provides more detailed insights into customer sentiments, which helps businesses tailor their strategies effectively.
- Reviewers mention that Grade.us has a higher score in Revenue Reporting at 7.7, compared to GatherUp's 8.3. However, users report that GatherUp's reporting features are more comprehensive and easier to interpret, making it a better choice for businesses focused on financial metrics.
- Users on G2 report that Grade.us has a better Device Responsiveness score of 9.0, while GatherUp's score is not specified. Reviewers mention that Grade.us's platform is more adaptable across various devices, ensuring a seamless experience for users on the go.
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Pricing
Entry-Level Pricing
GatherUp
No pricing availableGrade.us
Professional
$60
per seat/location (3 seat minimum)
Complete review management and marketing solution for Individual Marketers and Consultants
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports
Free Trial
GatherUp
Free Trial is available
Grade.us
Free Trial is available
Ratings
Meets Requirements
9.1
34
9.0
125
Ease of Use
9.0
35
8.9
123
Ease of Setup
9.2
24
8.7
106
Ease of Admin
9.1
24
8.9
106
Quality of Support
9.2
30
9.1
120
Has the product been a good partner in doing business?
9.3
23
9.3
106
Product Direction (% positive)
8.9
33
8.6
122
Features by Category
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.1
22
|
Verified
8.3
26
|
Verified
8.9
19
Feature Not Available
9.1
18
|
Verified
8.6
22
|
Verified
Reporting
7.7
14
|
Verified
Feature Not Available
8.3
18
|
Verified
8.5
23
|
Verified
8.8
22
|
Verified
7.8
30
|
Verified
Media Monitoring
8.6
17
|
Verified
7.8
20
|
Verified
8.7
13
|
Verified
Not enough data
Feature Not Available
7.5
17
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
7.5
16
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
GatherUp and Grade.us are categorized as Online Reputation Management
Unique Categories
GatherUp is categorized as Enterprise Feedback Management
Grade.us has no unique categories
Reviews
Reviewers' Company Size
GatherUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Grade.us
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
34.1%
Insurance
9.8%
Health, Wellness and Fitness
7.3%
Retail
4.9%
Hospital & Health Care
4.9%
Other
39.0%
Marketing and Advertising
44.3%
Internet
9.9%
Construction
3.8%
Real Estate
3.1%
Automotive
3.1%
Other
35.9%
Most Helpful Reviews
GatherUp
Most Helpful Favorable Review
Verified User in Marketing and Advertising
The dashboard is easy to use and the customization options for the feedback requests have increased.
Most Helpful Critical Review
Verified User in Information Technology and Services
Hard to understand at first - requires extensive training
Grade.us
Most Helpful Favorable Review
Michael C.
Verified User in Internet
Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they...
Most Helpful Critical Review
Sabrina M. W.
Verified User in Consumer Services
Several issues are not working properly, like the texting on our account. The GUI is a bit cumbersome and difficult to understand. It needs to be more streamlined. Also, feature enhancements should be more frequent and everyone should be notified by...
Verified User in Marketing and Advertising
The dashboard is easy to use and the customization options for the feedback requests have increased.
Michael C.
Verified User in Internet
Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they...
Verified User in Information Technology and Services
Hard to understand at first - requires extensive training
Sabrina M. W.
Verified User in Consumer Services
Several issues are not working properly, like the texting on our account. The GUI is a bit cumbersome and difficult to understand. It needs to be more streamlined. Also, feature enhancements should be more frequent and everyone should be notified by...
Discussions
GatherUp has no discussions with answers
What are performance reports?
1 comment
IC
The performance reports are well outlined above, but I'll add the value to us with our clients.
There are several ways we use the reporting in...Read more
Grade.us has no more discussions with answers
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