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- Gainsight Customer Education
- LearnUpon LMS
- Gainsight Customer Education-vs-LearnUpon LMS
Compare Gainsight Customer Education and LearnUpon LMS 
At a Glance
Market Segments
Mid-Market (64.9% of reviews)
Mid-Market (50.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 150 Active Users
Gainsight Customer Education
Star Rating
(161)4.6 out of 5
Market Segments
Mid-Market (64.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Gainsight Customer EducationLearnUpon LMS
Star Rating
(163)4.6 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Entry-Level Pricing
Contact Us 150 Active Users
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LearnUpon LMS excels in Ease of Setup with a score of 9.3, making it a preferred choice for organizations looking for a quick implementation. In contrast, Gainsight Customer Education has a lower score of 8.8 in this area, indicating a potentially more complex setup process.
- Reviewers mention that LearnUpon LMS offers superior Quality of Support, both products scored 9.6, but users on G2 highlight that LearnUpon's support team is particularly responsive and helpful, which can be crucial for organizations needing immediate assistance.
- G2 users indicate that Gainsight Customer Education shines in Content Creation with a score of 9.2, while LearnUpon LMS scored 8.5. Reviewers appreciate Gainsight's intuitive tools that facilitate the development of engaging training materials.
- Users say that LearnUpon LMS provides a robust Manager Portals feature with a score of 9.1, which allows managers to easily track employee progress. Gainsight, however, scored lower at 8.6, suggesting that its manager portal may not be as user-friendly or comprehensive.
- Reviewers mention that Gainsight Customer Education has a strong focus on Customer Training, scoring 9.1 compared to LearnUpon's 8.6. Users appreciate Gainsight's tailored training paths that cater specifically to customer needs, enhancing the learning experience.
- Users on G2 report that both platforms have similar scores in Performance, with LearnUpon at 9.6 and Gainsight at 9.4. However, LearnUpon is noted for its seamless integration with various tools, which enhances overall performance and user experience.
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Pricing
Entry-Level Pricing
Gainsight Customer Education
No pricing availableLearnUpon LMS
Essential
Contact Us
150 Active Users
You’re ready to get serious about learning. It’s time to streamline how you deliver learning to your people with one centralized solution.
Usually 50 to 150 users.
- Standard Features
- Designated Implementation Consultant
- Migration Support
Free Trial
Gainsight Customer Education
Free Trial is available
LearnUpon LMS
Free Trial is available
Ratings
Meets Requirements
8.8
117
8.9
126
Ease of Use
9.1
117
9.2
125
Ease of Setup
8.9
96
9.3
116
Ease of Admin
8.8
101
9.2
115
Quality of Support
9.6
117
9.6
126
Has the product been a good partner in doing business?
9.5
99
9.7
114
Product Direction (% positive)
9.7
109
9.7
119
Features by Category
Basics
Not enough data
9.5
14
Not enough data
8.8
11
Content
Not enough data
8.0
11
Not enough data
8.7
15
Not enough data
8.7
15
Performance
Not enough data
Feature Not Available
Not enough data
8.7
15
Not enough data
9.0
8
Training & eLearning
9.1
40
8.8
56
9.0
39
9.3
63
9.2
40
8.4
58
8.6
33
9.0
53
9.1
38
8.6
63
8.9
34
8.0
53
Training & eLearning
9.0
39
9.3
63
9.1
37
8.7
46
8.6
33
9.0
53
9.1
38
8.6
63
Training & eLearning
9.2
40
8.4
58
8.9
34
8.0
53
Healthcare Learning Management Systems (LMS)Hide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Process Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.2
18
Not enough data
Feature Not Available
Not enough data
7.7
18
Not enough data
8.4
19
Not enough data
Feature Not Available
Course Management
Not enough data
8.1
18
Not enough data
8.7
21
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
8.8
20
Platform
Not enough data
8.9
19
Not enough data
7.7
14
Not enough data
6.5
14
Onboarding
Not enough data
8.1
18
Not enough data
Feature Not Available
Not enough data
7.7
18
Generative AI
Not enough data
Feature Not Available
Platform Basics
8.3
41
7.0
18
9.1
47
8.5
21
8.8
39
8.0
17
Training & Learning
9.5
48
9.4
21
8.9
44
7.8
20
8.9
44
8.2
21
8.2
48
8.3
22
8.0
35
8.8
18
Data & Analytics
8.3
42
7.5
20
8.3
46
8.5
21
7.7
48
7.4
21
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reporting Analysis
Not enough data
8.2
12
Not enough data
8.8
12
Course Management
Not enough data
9.0
12
Not enough data
8.8
12
Integration
Not enough data
7.3
10
Not enough data
7.2
10
Customer Assistance
Not enough data
8.3
12
Platform Customization
Not enough data
8.2
11
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
9.0
49
8.6
71
8.1
33
7.0
48
8.7
50
8.5
70
8.4
29
7.9
51
Course Delivery
8.8
46
8.4
65
9.6
46
9.5
74
8.5
40
8.4
71
8.8
30
8.5
57
Course Management
7.8
19
8.0
55
8.5
39
8.5
70
7.9
34
8.6
62
9.2
32
8.6
37
LMS Marketplace
8.4
20
7.3
37
8.3
19
7.5
38
8.2
18
7.3
32
Interface
8.9
38
8.4
62
8.4
19
7.9
35
Training & eLearning
9.1
40
8.8
56
9.0
39
9.3
63
9.2
40
8.4
58
9.1
37
8.7
46
8.6
33
9.0
53
9.1
38
8.6
63
8.9
34
8.0
53
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gainsight Customer Education and LearnUpon LMS are categorized as Customer Education and Corporate Learning Management Systems
Unique Categories
Gainsight Customer Education has no unique categories
Reviews
Reviewers' Company Size
Gainsight Customer Education
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LearnUpon LMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.5%
Information Technology and Services
8.6%
Hospital & Health Care
8.6%
Real Estate
6.6%
Consumer Services
4.6%
Other
49.0%
Non-Profit Organization Management
8.3%
Information Technology and Services
7.7%
Hospital & Health Care
7.1%
Computer Software
7.1%
E-Learning
6.4%
Other
63.5%
Most Helpful Reviews
Gainsight Customer Education
Most Helpful Favorable Review
Leah H.
Verified User in Computer Software
I like that I can create a course with multiple sections each containing sub-topics and activities. This way I can split up the lessons into easy to digest pieces for my learners without having to string together courses behind the scenes.
Most Helpful Critical Review
Verified User in Information Technology and Services
Lack of customizable options, like customizing emails, certificates, and other elements within the platform. Lack interactive community features, poor event features. Low priority at implementing feature requests as well as resolving bugs.
LearnUpon LMS
Most Helpful Favorable Review
Judy G.
Verified User in Insurance
LearnUpon has facilitated our ability to grow our learning products and make them available to our customers. It's a great way to showcase your programs. The LMS is set up in a user-friendly and intuitive way. The customer service is great - I can reach out...
Most Helpful Critical Review
Verified User in Real Estate
There are some odd limitations that we did not learn about up front in our initial presentations of this LMS. For instance, while you can build and host courses within modules, known as ILT's, you can only integrate external webinar platforms (ex. Zoom)...
Leah H.
Verified User in Computer Software
I like that I can create a course with multiple sections each containing sub-topics and activities. This way I can split up the lessons into easy to digest pieces for my learners without having to string together courses behind the scenes.
Judy G.
Verified User in Insurance
LearnUpon has facilitated our ability to grow our learning products and make them available to our customers. It's a great way to showcase your programs. The LMS is set up in a user-friendly and intuitive way. The customer service is great - I can reach out...
Verified User in Information Technology and Services
Lack of customizable options, like customizing emails, certificates, and other elements within the platform. Lack interactive community features, poor event features. Low priority at implementing feature requests as well as resolving bugs.
Verified User in Real Estate
There are some odd limitations that we did not learn about up front in our initial presentations of this LMS. For instance, while you can build and host courses within modules, known as ILT's, you can only integrate external webinar platforms (ex. Zoom)...
Alternatives
Discussions
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Where did you see school keep? I can't answer the question without the context. Read more
What does Northpass do?
1 comment
NZ
Hi!
Thanks for your question. Northpass is a B2B software platform that companies use to train and educate their customers. Customer Success teams that...Read more
Gainsight Customer Education has no more discussions with answers
What is an active user?
1 comment
Official Response from LearnUpon LMS
An active user is one that has logged in to the LMS within a particular month. Once a user has become “active”, there is no limit to the number of times he...Read more
How long does it take to implement?
1 comment
Official Response from LearnUpon LMS
As a cloud-based SaaS solution, LearnUpon is immediately available to implement upon subscription and there is no deployment time involved. We provide...Read more
What kind of customer support do you provide?
1 comment
Official Response from LearnUpon LMS
in-house customer support team.
Our LMS has a fully integrated support system built into our platform allowing you to quickly raise any questions you may...Read more
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