Compare Gainsight Customer Education and LearnUpon LMS

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At a Glance
Gainsight Customer Education
Gainsight Customer Education
Star Rating
(170)4.6 out of 5
Market Segments
Mid-Market (64.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Gainsight Customer Education
LearnUpon LMS
LearnUpon LMS
Star Rating
(165)4.6 out of 5
Market Segments
Mid-Market (51.3% of reviews)
Information
Entry-Level Pricing
Contact Us 150 Active Users
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that LearnUpon LMS excels in its Ease of Setup with a score of 9.3, making it a preferred choice for organizations looking for a quick implementation. In contrast, Gainsight Customer Education has a lower score of 8.8 in this area, indicating a potentially steeper learning curve.
  • Reviewers mention that LearnUpon LMS offers superior Quality of Support, both products scored 9.6, but users on G2 highlight that LearnUpon's support team is particularly responsive and helpful, which can be crucial for organizations needing immediate assistance.
  • Users say that Gainsight Customer Education shines in Content Creation, scoring 9.2 compared to LearnUpon's 8.5. Reviewers appreciate the intuitive tools and templates available in Gainsight, which facilitate the development of engaging training materials.
  • G2 users report that LearnUpon LMS has a more robust Content Delivery and Tracking feature, scoring 9.3, while Gainsight scored 9.0. Users appreciate LearnUpon's detailed analytics and reporting capabilities that help track learner progress effectively.
  • Reviewers mention that Gainsight Customer Education provides better Customer Training options, with a score of 9.1 compared to LearnUpon's 8.6. Users highlight the comprehensive training modules and resources available, which enhance the onboarding experience for new customers.
  • Users on G2 report that both platforms have strong Mobility features, but Gainsight Customer Education edges out with a score of 8.8 versus LearnUpon's 9.0. Reviewers appreciate the mobile-friendly design of Gainsight, which allows learners to access content seamlessly on various devices.
Featured Products
Pricing
Entry-Level Pricing
Gainsight Customer Education
No pricing available
LearnUpon LMS
Essential
Contact Us
150 Active Users
Browse all 3 pricing plans
Free Trial
Gainsight Customer Education
Free Trial is available
LearnUpon LMS
Free Trial is available
Ratings
Meets Requirements
8.7
120
8.9
128
Ease of Use
9.1
120
9.2
127
Ease of Setup
8.8
97
9.3
117
Ease of Admin
8.7
102
9.2
116
Quality of Support
9.5
119
9.6
128
Has the product been a good partner in doing business?
9.5
100
9.7
116
Product Direction (% positive)
9.6
112
9.7
121
Features by Category
Microlearning PlatformsHide 14 FeaturesShow 14 Features
8.9
230
8.7
437
Basics
Not enough data
9.5
14
Not enough data
8.8
11
Content
Not enough data
8.0
11
Not enough data
8.7
15
Not enough data
8.7
15
Performance
Not enough data
Feature Not Available
Not enough data
8.7
15
Not enough data
9.0
8
Training & eLearning
9.1
41
8.8
56
8.9
40
9.3
63
9.1
41
8.5
59
8.5
34
9.0
53
9.1
39
8.6
63
8.9
35
8.0
54
Training Management SystemsHide 4 FeaturesShow 4 Features
8.9
151
8.9
225
Training & eLearning
8.9
40
9.3
63
9.1
38
8.7
46
8.5
34
9.0
53
9.1
39
8.6
63
9.0
76
8.3
113
Training & eLearning
9.1
41
8.5
59
8.9
35
8.0
54
Healthcare Learning Management Systems (LMS)Hide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Process Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Training and OnboardingHide 17 FeaturesShow 17 Features
Not enough data
8.2
235
Course Authoring
Not enough data
8.2
18
Not enough data
Feature Not Available
Not enough data
7.7
18
Not enough data
8.4
19
Not enough data
Feature Not Available
Course Management
Not enough data
8.1
18
Not enough data
8.7
21
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
8.8
20
Platform
Not enough data
8.9
19
Not enough data
7.7
14
Not enough data
6.5
14
Onboarding
Not enough data
8.1
18
Not enough data
Feature Not Available
Not enough data
7.7
18
Generative AI
Not enough data
Feature Not Available
8.5
515
8.1
220
Platform Basics
8.3
44
7.0
18
9.0
50
8.5
21
8.8
42
8.0
17
Training & Learning
9.4
51
9.4
21
8.8
47
7.8
20
8.8
47
8.2
21
8.2
51
8.3
22
7.9
38
8.8
18
Data & Analytics
8.3
45
7.5
20
8.2
49
8.5
21
7.8
51
7.4
21
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Online Learning PlatformHide 8 FeaturesShow 8 Features
Not enough data
8.2
91
Reporting Analysis
Not enough data
8.2
12
Not enough data
8.8
12
Course Management
Not enough data
9.0
12
Not enough data
8.8
12
Integration
Not enough data
7.3
10
Not enough data
7.2
10
Customer Assistance
Not enough data
8.3
12
Platform Customization
Not enough data
8.2
11
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Corporate Learning Management SystemsHide 27 FeaturesShow 27 Features
8.6
846
8.3
1,329
Course Authoring
8.9
50
8.6
71
8.0
34
7.0
48
8.7
51
8.5
70
8.2
30
7.9
51
Course Delivery
8.8
47
8.4
65
9.6
47
9.5
74
8.5
41
8.4
71
8.5
31
8.5
57
Course Management
7.5
20
8.0
55
8.3
40
8.5
70
7.7
35
8.6
62
9.0
33
8.6
37
LMS Marketplace
8.1
21
7.3
37
8.3
20
7.5
38
8.2
19
7.3
32
Interface
8.9
39
8.4
62
8.2
20
7.9
35
Training & eLearning
9.1
41
8.8
56
8.9
40
9.3
63
9.1
41
8.5
59
9.1
38
8.7
46
8.5
34
9.0
53
9.1
39
8.6
63
8.9
35
8.0
54
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gainsight Customer Education
Gainsight Customer Education
LearnUpon LMS
LearnUpon LMS
Gainsight Customer Education and LearnUpon LMS are categorized as Customer Education and Corporate Learning Management Systems
Reviews
Reviewers' Company Size
Gainsight Customer Education
Gainsight Customer Education
Small-Business(50 or fewer emp.)
19.5%
Mid-Market(51-1000 emp.)
64.9%
Enterprise(> 1000 emp.)
15.6%
LearnUpon LMS
LearnUpon LMS
Small-Business(50 or fewer emp.)
25.9%
Mid-Market(51-1000 emp.)
51.3%
Enterprise(> 1000 emp.)
22.8%
Reviewers' Industry
Gainsight Customer Education
Gainsight Customer Education
Computer Software
22.1%
Information Technology and Services
9.1%
Hospital & Health Care
8.4%
Real Estate
6.5%
Consumer Services
4.5%
Other
49.4%
LearnUpon LMS
LearnUpon LMS
Non-Profit Organization Management
8.2%
Information Technology and Services
7.6%
Hospital & Health Care
7.0%
E-Learning
7.0%
Computer Software
7.0%
Other
63.3%
Most Helpful Reviews
Gainsight Customer Education
Gainsight Customer Education
Most Helpful Favorable Review
AP
Allison P.
Verified User in Higher Education

There's a lot of room to customize the appearance of your courses, which is nice since our company likes to keep things all under one brand identity. We also find that the options for question types is fairly extensive, which is a great way to keep...

Most Helpful Critical Review
BO
Babajide O.
Verified User in Information Technology and Services

The navigation can be tricky at times when searching for particular courses.

LearnUpon LMS
LearnUpon LMS
Most Helpful Favorable Review
Verified User
G
Verified User in E-Learning

I love the platform and how easy it is to navigate.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

Overall I find the platform cumbersome, slow and difficult to use as an administrator. My main issue is the layout of the platform. You could have 50 courses available on the platform but there is no labeling to tell you how many pages of courses you have,...

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Gainsight Customer Education
Gainsight Customer Education Alternatives
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LearnUpon LMS
LearnUpon LMS Alternatives
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Discussions
Gainsight Customer Education
Gainsight Customer Education Discussions
What is SchoolKeep?
1 comment
AT
Where did you see school keep? I can't answer the question without the context. Read more
What does Northpass do?
1 comment
NZ
Hi! Thanks for your question. Northpass is a B2B software platform that companies use to train and educate their customers. Customer Success teams that...Read more
Monty the Mongoose crying
Gainsight Customer Education has no more discussions with answers
LearnUpon LMS
LearnUpon LMS Discussions
What is an active user?
1 comment
Official Response from LearnUpon LMS
An active user is one that has logged in to the LMS within a particular month. Once a user has become “active”, there is no limit to the number of times he...Read more
How long does it take to implement?
1 comment
Official Response from LearnUpon LMS
As a cloud-based SaaS solution, LearnUpon is immediately available to implement upon subscription and there is no deployment time involved. We provide...Read more
What kind of customer support do you provide?
1 comment
Official Response from LearnUpon LMS
in-house customer support team. Our LMS has a fully integrated support system built into our platform allowing you to quickly raise any questions you may...Read more