Compare FrontSpin and Outreach 
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Mid-Market (59.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
FrontSpin
Star Rating
(65)4.3 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FrontSpinOutreach
Star Rating
(3,455)4.3 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Outreach excels in Email Tracking/Automation with a score of 9.1, highlighting its robust automation features that streamline follow-ups and enhance engagement. In contrast, FrontSpin's score of 8.1 indicates it may not offer the same level of automation efficiency.
- Users report that FrontSpin shines in Call Recording, achieving a high score of 9.4, which users appreciate for its clarity and reliability. Outreach, while still strong at 8.5, does not match the level of satisfaction reported by users regarding call quality.
- G2 users indicate that FrontSpin's Quality of Support is superior, with a score of 9.3, often citing responsive customer service and helpful resources. Outreach, with a score of 8.3, is seen as adequate but not as responsive as FrontSpin.
- Users on G2 highlight that Outreach's Task Management features are highly rated at 8.8, allowing for effective organization and prioritization of tasks. FrontSpin matches this score but lacks some of the advanced features that Outreach users find beneficial.
- Reviewers mention that Outreach's Generative AI Text Generation features are rated lower at 6.8, suggesting room for improvement in AI capabilities. In comparison, FrontSpin's similar feature scores slightly better at 7.8, indicating a more favorable user experience with AI-generated content.
- Users say that both platforms offer solid CRM Integration, but FrontSpin edges out with a score of 8.8 compared to Outreach's 8.5, suggesting that FrontSpin may provide a more seamless experience when connecting with existing CRM systems.
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Pricing
Entry-Level Pricing
FrontSpin
No pricing availableOutreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
FrontSpin
No trial information availableOutreach
No trial information availableRatings
Meets Requirements
8.5
50
8.7
2,602
Ease of Use
8.8
50
8.3
2,618
Ease of Setup
8.4
20
7.6
789
Ease of Admin
8.7
19
7.8
762
Quality of Support
9.3
45
8.3
2,371
Has the product been a good partner in doing business?
9.1
19
8.5
748
Product Direction (% positive)
7.1
49
8.5
2,432
Features by Category
Lead Facilitation
Not enough data
6.7
26
Not enough data
7.6
30
Not enough data
8.3
32
Not enough data
8.3
34
Organization
Not enough data
7.9
29
Not enough data
8.0
31
Not enough data
8.2
29
Performance Analysis
Not enough data
7.5
34
Not enough data
8.2
37
Sales Analysis
Not enough data
7.5
33
Not enough data
7.9
34
Generative AI
Not enough data
7.8
21
Not enough data
7.5
20
Integrated Workflows
8.8
8
8.8
961
|
Verified
8.1
8
9.1
1010
|
Verified
8.8
8
8.4
822
|
Verified
8.5
8
8.3
753
|
Verified
8.8
8
8.5
960
|
Verified
8.6
7
8.6
356
7.5
6
8.3
306
Repeatability and Reportability
8.3
7
8.4
817
|
Verified
8.3
7
8.6
898
|
Verified
8.1
6
8.5
878
|
Verified
8.3
6
7.8
727
|
Verified
8.1
6
7.1
272
AI and Automation
7.8
6
7.9
298
7.7
5
7.4
267
8.3
6
7.7
307
7.7
5
7.3
258
7.7
5
7.0
252
Generative AI
Feature Not Available
6.6
100
Dialing Options
8.3
8
Not enough data
7.3
8
Not enough data
7.3
8
Not enough data
Agent Tools
8.5
8
Not enough data
7.7
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
Automation
8.1
7
Not enough data
7.5
6
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
Call Analytics
Not enough data
8.4
119
Not enough data
7.9
100
Not enough data
8.0
107
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.7
87
Not enough data
7.9
91
Generative AI
Not enough data
7.6
32
Revenue Sourcing and Forecasting
Not enough data
7.3
49
Not enough data
7.9
58
Not enough data
8.3
77
Not enough data
8.1
51
Not enough data
7.8
57
Not enough data
8.0
19
Not enough data
8.0
20
CRM Data Enrichment
Not enough data
8.7
90
Not enough data
8.8
99
Not enough data
8.3
72
Not enough data
Feature Not Available
Not enough data
8.3
20
Account Management
Not enough data
7.9
67
Not enough data
7.8
68
Not enough data
8.1
68
Not enough data
8.6
78
Not enough data
8.0
22
Not enough data
8.0
19
Generative AI
Not enough data
6.8
32
Data Sourcing
Not enough data
7.9
140
Not enough data
7.9
155
Not enough data
Feature Not Available
Not enough data
8.2
169
Not enough data
7.7
149
Predictive Analytics
Not enough data
7.4
123
Not enough data
7.5
117
Not enough data
7.1
108
Not enough data
7.4
116
Sales Management
Not enough data
8.0
131
Not enough data
Feature Not Available
Not enough data
7.8
146
Not enough data
8.8
171
Training
Not enough data
8.4
191
|
Verified
Not enough data
8.2
190
|
Verified
Not enough data
8.3
173
|
Verified
Not enough data
8.0
136
|
Verified
Feedback
Not enough data
8.3
159
|
Verified
Not enough data
8.2
156
|
Verified
Not enough data
8.2
135
Not enough data
8.4
168
|
Verified
Not enough data
8.5
186
|
Verified
Not enough data
8.3
185
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.8
17
Calling
9.4
38
8.5
784
8.8
33
7.9
878
9.1
36
|
Verified
8.4
1004
9.2
41
8.8
1063
Contacts
9.0
37
8.6
1119
8.4
37
|
Verified
8.0
959
9.0
35
8.4
1039
Insights
8.7
40
8.3
1068
|
Verified
8.5
38
|
Verified
8.4
1026
8.9
30
7.8
571
8.6
34
9.1
1166
8.0
33
|
Verified
8.1
1013
Analytics
Not enough data
8.8
1408
Not enough data
8.4
1349
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1375
Not enough data
8.9
1401
Not enough data
8.5
1376
Not enough data
8.3
1027
Not enough data
9.0
1418
Generative AI
Not enough data
6.9
138
Incentives
Not enough data
7.6
182
Not enough data
8.3
223
|
Verified
Not enough data
7.2
155
|
Verified
Not enough data
8.4
235
|
Verified
Personalization
Not enough data
8.3
254
|
Verified
Not enough data
7.9
261
|
Verified
Not enough data
8.3
313
|
Verified
Not enough data
8.1
218
|
Verified
Administrative
Not enough data
8.7
297
|
Verified
Not enough data
8.4
249
|
Verified
Not enough data
8.5
255
Categories
Categories
Shared Categories
FrontSpin and Outreach are categorized as Outbound Call Tracking and Sales Engagement
Unique Categories
FrontSpin is categorized as Auto Dialer
Reviews
Reviewers' Company Size
FrontSpin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
27.4%
Information Technology and Services
22.6%
Marketing and Advertising
12.9%
Telecommunications
8.1%
Consulting
3.2%
Other
25.8%
Computer Software
37.1%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.4%
Financial Services
3.1%
Other
27.9%
Most Helpful Reviews
FrontSpin
Most Helpful Favorable Review
Justin S.
Verified User in Marketing and Advertising
First and foremost, the support team is TOP NOTCH. Questions are answered same day and there is unlimited training and onboarding for new users. You can go through training refershers as often as you want. Not common by todays software standard. Frontspin...
Most Helpful Critical Review
Verified User in Information Technology and Services
The way my company is using it I can't order calls based on activity. So, I'd like to call prospects who have opened my e-mails or clicked on links.
Outreach
Most Helpful Favorable Review
Verified User in Information Technology and Services
Its just give you good analytics apart from it nothing special about this tool.
Most Helpful Critical Review
Jordan R.
Verified User in Accounting
Oh, where do I even begin with Outreach? This outbound app is a prime example of everything gone wrong in software design. It's like they gathered a team of amateurs to cobble together this abomination. The user interface is a hot mess, resembling a chaotic...
Justin S.
Verified User in Marketing and Advertising
First and foremost, the support team is TOP NOTCH. Questions are answered same day and there is unlimited training and onboarding for new users. You can go through training refershers as often as you want. Not common by todays software standard. Frontspin...
Verified User in Information Technology and Services
Its just give you good analytics apart from it nothing special about this tool.
Verified User in Information Technology and Services
The way my company is using it I can't order calls based on activity. So, I'd like to call prospects who have opened my e-mails or clicked on links.
Jordan R.
Verified User in Accounting
Oh, where do I even begin with Outreach? This outbound app is a prime example of everything gone wrong in software design. It's like they gathered a team of amateurs to cobble together this abomination. The user interface is a hot mess, resembling a chaotic...
Discussions
FrontSpin has no discussions with answers
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 comments
IS
We also used it for hiring workflow.Read more
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