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Compare Freshping by Freshworks and ITRS Uptrends

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At a Glance
Freshping by Freshworks
Freshping by Freshworks
Star Rating
(994)4.6 out of 5
Market Segments
Small-Business (80.1% of reviews)
Information
Entry-Level Pricing
Free Per Year
Browse all 3 pricing plans
ITRS Uptrends
ITRS Uptrends
Star Rating
(13)4.1 out of 5
Market Segments
Small-Business (53.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about ITRS Uptrends
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Freshping by Freshworks excels in ease of use with a score of 9.4, while ITRS Uptrends has a lower score of 8.3, indicating that Freshping is more user-friendly for everyday tasks.
  • Reviewers mention that Freshping offers superior ease of setup, scoring 9.5 compared to ITRS Uptrends' 8.3, which suggests that users can get started with Freshping more quickly and with less hassle.
  • G2 users highlight that Freshping's multi-site monitoring feature scores 9.3, while ITRS Uptrends shines slightly brighter with a score of 9.7, indicating that both products are strong in this area, but Uptrends may offer more robust capabilities for users managing multiple locations.
  • Reviewers say that Freshping's reporting capabilities score 9.0, which is significantly higher than ITRS Uptrends' 7.8, suggesting that users find Freshping's reporting tools more effective and easier to utilize for their needs.
  • Users on G2 report that Freshping's quality of support is rated at 8.8, while ITRS Uptrends falls behind with a score of 8.1, indicating that Freshping may provide a better support experience for users needing assistance.
  • Reviewers mention that while ITRS Uptrends has a strong score of 9.2 for location insights, Freshping's score of 8.5 indicates that users may find Uptrends more effective for gaining insights into their monitoring locations.
Pricing
Entry-Level Pricing
Freshping by Freshworks
Sprout
Free
Per Year
Browse all 3 pricing plans
ITRS Uptrends
No pricing available
Free Trial
Freshping by Freshworks
No trial information available
ITRS Uptrends
No trial information available
Ratings
Meets Requirements
9.0
716
8.9
11
Ease of Use
9.4
727
8.3
11
Ease of Setup
9.5
621
8.3
9
Ease of Admin
9.3
623
8.1
9
Quality of Support
8.8
443
8.1
9
Has the product been a good partner in doing business?
9.2
470
8.3
9
Product Direction (% positive)
8.5
674
8.9
11
Features by Category
9.0
2,782
9.0
52
Functionality
9.1
495
9.1
9
9.2
521
9.3
10
9.3
504
9.7
10
9.0
495
7.8
9
8.7
412
8.6
6
8.5
355
9.2
8
Categories
Categories
Shared Categories
Freshping by Freshworks
Freshping by Freshworks
ITRS Uptrends
ITRS Uptrends
Freshping by Freshworks and ITRS Uptrends are categorized as Website Monitoring
Unique Categories
Freshping by Freshworks
Freshping by Freshworks has no unique categories
ITRS Uptrends
ITRS Uptrends has no unique categories
Reviews
Reviewers' Company Size
Freshping by Freshworks
Freshping by Freshworks
Small-Business(50 or fewer emp.)
80.1%
Mid-Market(51-1000 emp.)
16.7%
Enterprise(> 1000 emp.)
3.2%
ITRS Uptrends
ITRS Uptrends
Small-Business(50 or fewer emp.)
53.8%
Mid-Market(51-1000 emp.)
38.5%
Enterprise(> 1000 emp.)
7.7%
Reviewers' Industry
Freshping by Freshworks
Freshping by Freshworks
Information Technology and Services
20.2%
Computer Software
16.5%
Internet
5.6%
Marketing and Advertising
4.5%
Computer & Network Security
4.4%
Other
48.7%
ITRS Uptrends
ITRS Uptrends
Information Technology and Services
23.1%
Marketing and Advertising
15.4%
Retail
7.7%
Leisure, Travel & Tourism
7.7%
Internet
7.7%
Other
38.5%
Most Helpful Reviews
Freshping by Freshworks
Freshping by Freshworks
Most Helpful Favorable Review
TT
tom t.
Verified User in Computer Software

Freshping's automated monitoring is fast and efficient at notifying us of downtime.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

The reporting functionality is quite basic. I appreciate that it's a free tool but a bit more flexibility - for example the ability to see an averaged availability over all the checks that I have would be useful, but not possible. Downloads of the reports...

ITRS Uptrends
ITRS Uptrends
Most Helpful Favorable Review
Lorelei G.
LG
Lorelei G.
Verified User in Marketing and Advertising

The ease of use of the software and the additional website speed tools. I was able to monitor a lot of websites for an affordable price. The customer service was good.

Most Helpful Critical Review
Cam B.
CB
Cam B.
Verified User in Retail

When signing up and clicking through their agreement, you are agreeing to a 12 month contract with a 90 day termination notice. If you ask to cancel, their customer service will send you a screenshot of their contract with these terms highlighted.

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Freshping by Freshworks
Freshping by Freshworks Alternatives
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ITRS Uptrends
ITRS Uptrends Alternatives
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Discussions
Freshping by Freshworks
Freshping by Freshworks Discussions
Is there an API to directly report outages to Freshping?
2 comments
Karthik .
K
We do not have an option of API reaching out to freshping as of now. We will take this as a feature request and see if we can accommodate the same in future...Read more
What is the best way to evaluate and monitor links correctly?
1 comment
Karthik .
K
1. Add the nearest monitoring location to the server. 2. If there are multiple redirects, please add the final destination URL. These 2 steps will reduce...Read more
What is the best way to integrate with Freshdesk? Alert via text message or push?
1 comment
Karthik .
K
Auto Closing of Down Alerts - We do not have this feature available as of today but we are working on it, we will keep you posted Text Alert - Presently...Read more
ITRS Uptrends
ITRS Uptrends Discussions
Monty the Mongoose crying
ITRS Uptrends has no discussions with answers