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At a Glance
Market Segments
Enterprise (76.2% of reviews)
Mid-Market (47.5% of reviews)
Entry-Level Pricing
Contact Us
$100.00
Firstup
Star Rating
(203)4.4 out of 5
Market Segments
Enterprise (76.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 6 pricing plansKnowledgeOwl
Star Rating
(121)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
$100.00
Browse all 4 pricing plansFirstup vs KnowledgeOwl
When assessing the two solutions, reviewers found KnowledgeOwl easier to use, set up, and administer. Reviewers also preferred doing business with KnowledgeOwl overall.
- Reviewers felt that KnowledgeOwl meets the needs of their business better than Firstup.
- When comparing quality of ongoing product support, reviewers felt that KnowledgeOwl is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of KnowledgeOwl over Firstup.
Pricing
Entry-Level Pricing
Firstup
Essential
Contact Us
Reach every worker
- Create the right audience for every communication using multiple attributes
- Build meaningful content using drag-and-drop editing and rich styling capabilities
- Publish once and deliver to email, mobile app, and desktop
KnowledgeOwl
Basic
$100.00
All the essentials for knowledge base you'll love!
- A search that works (with no setup required!)
- Unlimited readers
- Intuitive editor
Free Trial
Firstup
No trial information availableKnowledgeOwl
Free Trial is available
Ratings
Meets Requirements
8.5
178
9.1
117
Ease of Use
8.7
182
9.2
118
Ease of Setup
8.3
125
8.9
88
Ease of Admin
8.6
138
9.1
90
Quality of Support
8.7
160
9.7
111
Has the product been a good partner in doing business?
9.2
134
9.7
86
Product Direction (% positive)
9.0
175
9.6
117
Features by Category
Knowledge Pages
Not enough data
8.6
43
Not enough data
8.4
43
Not enough data
8.8
44
Not enough data
7.0
39
Not enough data
6.8
38
Not enough data
9.6
42
Knowledge Dissemination
Not enough data
8.3
46
Not enough data
9.5
45
Not enough data
9.3
45
Not enough data
8.5
41
Not enough data
8.3
43
Not enough data
Feature Not Available
Not enough data
9.7
42
Not enough data
8.4
36
Not enough data
8.3
38
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Information Distribution
8.7
111
Not enough data
8.7
111
Not enough data
8.0
115
Not enough data
8.7
117
Not enough data
8.2
110
Not enough data
Employee Engagement
8.1
112
Not enough data
7.7
102
Not enough data
8.3
111
Not enough data
7.7
95
Not enough data
8.7
110
Not enough data
8.8
26
Not enough data
7.4
25
Not enough data
5.7
24
Not enough data
User Experience & Accessibility - Employee Communications
8.3
20
Not enough data
8.7
22
Not enough data
7.7
22
Not enough data
8.3
22
Not enough data
Content Distribution - Employee Communications
8.7
22
Not enough data
8.4
21
Not enough data
8.0
21
Not enough data
Additional Features - Employee Communications
6.8
20
Not enough data
7.9
22
Not enough data
7.3
20
Not enough data
Agentic AI - Employee Communications
7.8
6
Not enough data
7.2
6
Not enough data
Generative AI
Not enough data
7.9
7
Self-Service Experience
Not enough data
9.5
29
Not enough data
9.4
29
Not enough data
6.9
23
Not enough data
8.6
21
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
9.5
24
Not enough data
8.9
22
Not enough data
6.9
21
Not enough data
8.6
23
Agentic AI - Customer Self-Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
4.8
7
Not enough data
6.4
7
Not enough data
5.6
6
Not enough data
8.8
8
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
8.8
8
Not enough data
7.1
8
Not enough data
8.3
7
Not enough data
8.1
8
Not enough data
9.2
8
Not enough data
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
7.0
15
Not enough data
7.0
15
Not enough data
7.4
14
Not enough data
8.0
16
Not enough data
6.9
16
Not enough data
6.7
15
Not enough data
Communication Features - Frontline Worker Communication Platforms
6.0
14
Not enough data
3.2
14
Not enough data
9.0
18
Not enough data
8.1
18
Not enough data
Operations - Frontline Worker Communication Platforms
4.2
14
Not enough data
7.7
18
Not enough data
4.6
13
Not enough data
5.5
13
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
7.7
27
Not enough data
7.8
30
Not enough data
8.3
29
Not enough data
Newsletter Management Features - Internal Newsletter Software
7.3
28
Not enough data
7.6
29
Not enough data
8.5
29
Not enough data
Administrative Features - Internal Newsletter Software
8.8
30
Not enough data
8.6
29
Not enough data
8.7
29
Not enough data
8.1
28
Not enough data
Core Features - Employee Experience Software
7.0
17
Not enough data
8.8
17
Not enough data
People Analytics - Employee Experience Software
7.1
15
Not enough data
7.3
15
Not enough data
Advanced Features - Employee Experience Software
8.0
16
Not enough data
7.6
14
Not enough data
7.0
14
Not enough data
Employee Improvement - Employee Experience Software
7.1
14
Not enough data
7.1
14
Not enough data
7.7
14
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Firstup and KnowledgeOwl share no categories
Unique Categories
Firstup is categorized as Enterprise Social Networking (ESN), Employee Communications, Employee Experience, Frontline Worker Communication Platforms, and Internal Newsletter Software
KnowledgeOwl is categorized as Knowledge Base and Customer Self-Service
Reviews
Reviewers' Company Size
Firstup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KnowledgeOwl
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
18.3%
Manufacturing
9.4%
Information Technology and Services
6.9%
Retail
5.4%
Financial Services
5.4%
Other
54.5%
Computer Software
21.7%
Information Technology and Services
10.8%
Internet
5.8%
Education Management
5.8%
Non-Profit Organization Management
4.2%
Other
51.7%
Discussions
Firstup has no discussions with answers
KnowledgeOwl has no discussions with answers
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